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Benefit Navigator Jobs (NOW HIRING)

OU Health

Pharmacy Benefits Navigator

Oklahoma City, OK · On-site

$16.25 - $19.75/hr

Pharmacy Benefits Navigator Department: OUHPB Retail Pharmacy General Description: The Pharmacy ... Strong working knowledge of pharmacy benefit structures, prior authorization processes, and payer ...

OU Health

Pharmacy Benefits Navigator

Oklahoma City, OK

$16.25 - $19.75/hr

Pharmacy Benefits Navigator Department: OUHPB Retail Pharmacy General Description: The Pharmacy ... Strong working knowledge of pharmacy benefit structures, prior authorization processes, and payer ...

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

Lead Navigator Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency ... Arizona Fingerprint Clearance card, site specific CBI Offers an excellent benefits package!

cbi

Lead Navigator

Phoenix, AZ

$19.50 - $25.75/hr

Lead Navigator Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency ... Arizona Fingerprint Clearance card, site specific CBI Offers an excellent benefits package!

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

Lead Navigator Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency ... Arizona Fingerprint Clearance card, site specific CBI Offers an excellent benefits package!

The Fedcap Group

Navigator

Washington, DC

$22.25 - $29.25/hr

The EOT Navigator plays a central role in connecting participants to education and occupational ... Clearly explain the scope, expectations, and benefits of available training opportunities to ...

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

Lead Navigator Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency ... Arizona Fingerprint Clearance card, site specific CBI Offers an excellent benefits package!

The Fedcap Group

Navigator

Washington, DC · On-site

$22.25 - $29.50/hr

The EOT Navigator plays a central role in connecting participants to education and occupational ... Clearly explain the scope, expectations, and benefits of available training opportunities to ...

Fedcap

Navigator

Washington, DC · On-site

$22.25 - $29.50/hr

The EOT Navigator plays a central role in connecting participants to education and occupational ... Clearly explain the scope, expectations, and benefits of available training opportunities to ...

The Fedcap Group

Navigator

Washington, DC · On-site

$22.25 - $29.25/hr

The EOT Navigator plays a central role in connecting participants to education and occupational ... Clearly explain the scope, expectations, and benefits of available training opportunities to ...

cbi

Lead Navigator

Phoenix, AZ

$19.50 - $25.75/hr

Lead Navigator Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency ... Arizona Fingerprint Clearance card, site specific CBI Offers an excellent benefits package!

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

Lead Navigator Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency ... Arizona Fingerprint Clearance card, site specific CBI Offers an excellent benefits package!

Easterseals

Navigator

Washington, DC

$22.25 - $29.50/hr

The EOT Navigator plays a central role in connecting participants to education and occupational ... Clearly explain the scope, expectations, and benefits of available training opportunities to ...

The Fedcap Group

Navigator

Washington, DC

$22.25 - $29.50/hr

The EOT Navigator plays a central role in connecting participants to education and occupational ... Clearly explain the scope, expectations, and benefits of available training opportunities to ...

The Fedcap Group

Navigator

Washington, DC · On-site

$22.25 - $29.50/hr

The EOT Navigator plays a central role in connecting participants to education and occupational ... Clearly explain the scope, expectations, and benefits of available training opportunities to ...

The Fedcap Group

Navigator

Washington, DC

$22.25 - $29.50/hr

The EOT Navigator plays a central role in connecting participants to education and occupational ... Clearly explain the scope, expectations, and benefits of available training opportunities to ...

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How much do benefit navigator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for benefit navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

How does a Benefit Navigator typically collaborate with other departments to assist clients?

Benefit Navigators often work closely with various departments such as human resources, social work, and case management to ensure clients receive comprehensive support. They coordinate with these teams to clarify benefit options, resolve eligibility issues, and streamline the application process for clients. Collaboration is key, as Benefit Navigators may need to gather information from different sources and advocate on behalf of clients to ensure they access the most suitable benefits. This teamwork helps create a supportive environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a Benefit Navigator, and why are they important?

To thrive as a Benefit Navigator, you need a solid understanding of health insurance, public benefits programs, and eligibility requirements, typically supported by relevant experience or a degree in social work or a related field. Familiarity with case management software, benefits enrollment systems, and sometimes certifications like Certified Application Counselor (CAC) are often required. Outstanding interpersonal skills, cultural competency, and attention to detail help build trust and accurately guide individuals through complex processes. These skills ensure clients receive the support they need while maintaining compliance and efficiency in benefit administration.

What are Benefit Navigators?

Benefit Navigators are professionals who help individuals understand, access, and utilize public or private benefit programs such as health insurance, disability benefits, and social services. They assist clients in identifying eligibility, completing applications, and navigating complex systems to ensure they receive the support they need. Benefit Navigators often work in healthcare, nonprofit, or government settings, providing guidance, advocacy, and education for those seeking assistance.
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What cities are hiring for Benefit Navigator jobs? Cities with the most Benefit Navigator job openings:
What states have the most Benefit Navigator jobs? States with the most job openings for Benefit Navigator jobs include:
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Benefit Navigator jobs near you
Infographic showing various Benefit Navigator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,665 per year, or $22.9 per hour.
Pharmacy Benefits Navigator

Pharmacy Benefits Navigator

OU Health

Oklahoma City, OK • On-site

$16.25 - $19.75/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 10 days ago

OU Health rating

7.0

Company rating: 7.0 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

404th of 872 rated healthcare providers

Job description

Position Title:
Pharmacy Benefits Navigator
Department:
OUHPB Retail Pharmacy
Job Description:
General Description:
The Pharmacy Benefits Navigator II is a specialized, experienced role responsible for proactively identifying and overcoming barriers to medication access for OU Health patients. This position manages complex prior authorizations, copay assistance, and coordination of care activities to ensure timely initiation and continuation of therapy. The role requires strong judgment, independence, and professionalism and typically draws upon experience as a pharmacy technician or similar healthcare role providing direct patient and payer interaction.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.
  • Serves as a primary resource for resolving medication access barriers, including prior authorizations, copay assistance, grant funding, and delivery coordination.
  • Gathers, reviews, and submits comprehensive clinical and insurance documentation required to support prior authorization approvals.
  • Independently navigates manufacturer copay programs, foundation grants, and other financial assistance resources to reduce patient out-of-pocket costs.
  • Acts as a liaison between patients, prescribers' offices, pharmacies, and payers to expedite access to prescribed medications.
  • Recruits and enrolls eligible patients into OU Health's specialty pharmacy program.
  • Provides medication adherence support and education to patients, reinforcing therapy initiation and continuation.
  • Builds and maintains strong patient relationships through compassionate, professional, and efficient service delivery.
  • Appropriately identifies and escalates clinical concerns or therapy-related issues to clinical or specialty pharmacists.
  • Demonstrates strong time-management skills to independently manage workload, prioritize tasks, and meet service expectations.
  • Applies cultural sensitivity and patient-centered communication when working with diverse patient populations.
  • Maintains accurate, timely documentation within pharmacy systems and patient records.
  • Collaborates effectively with pharmacy staff and interdisciplinary healthcare teams to support coordinated care.
  • Complies with all organizational, regulatory, and payer requirements related to patient access services.

General Responsibilities:
  • Performs other duties as assigned.

Minimum Qualifications:
Education: High school diploma or GED required.
Experience: At least three (3) years of experience as a pharmacy technician required.
License(s)/Certification(s)/Registration(s) Required: Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy within 6 weeks of hire. National Pharmacy Technician Certification (CPhT) required.
Knowledge, Skills and Abilities:
  • Strong working knowledge of pharmacy benefit structures, prior authorization processes, and payer requirements.
  • Demonstrated ability to navigate copay assistance and grant funding programs.
  • High level of attention to detail and organizational skills.
  • Strong verbal and written communication skills with patients, providers, and payers.
  • Ability to work independently and exercise sound judgment in complex situations.
  • Customer-focused mindset with the ability to build trust and rapport with patients.
  • Ability to manage competing priorities in a fast-paced, service-oriented environment.
  • Cultural competence and sensitivity in patient interactions.
  • Proficiency with pharmacy systems, documentation tools, and standard office software.

Current OU Health Employees - Please click HERE to login.
OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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About OU Health

Sourced by ZipRecruiter

OU Health is a leading company in the healthcare industry, based in Oklahoma City, OK, US. As the state's only comprehensive academic health system, OU Health provides a full spectrum of medical care, from world-class cancer treatments to life-saving emergency care. Founded with a mission to advance healthcare, medical education, and research across the state, the company has a solid reputation for clinical excellence and a patient-centered approach. Upholding its core values of compassion, integrity, and innovation, OU Health has remarkably made a significant contribution to medical research and education and raised the standard of care across a broad range of specialties.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US

Year founded

2020

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