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Benefit Counselor Jobs (NOW HIRING)

Aon Corporation

Seasonal Field Benefit Counselor

FL · Remote

$23.75 - $30/hr

As a Field Benefit Enrollment Counselor you will report directly to the Enrollment Manager and will enroll clients face to face at their jobsite beginning in September 2026. *This role will require ...

Aon

Seasonal Field Benefit Counselor

Jacksonville, FL · On-site

$23.75 - $30/hr

As a Field Benefit Enrollment Counselor you will report directly to the Enrollment Manager and will enroll clients face to face at their jobsite beginning in September 2026. *This role will require ...

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Benefit Counselor information

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How much do benefit counselor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for benefit counselor in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $25.24 per hour, depending on experience, location, and employer.

What is a benefit counselor?

Benefit Counselors are professionals who assist employees in understanding and selecting their workplace benefits, such as health insurance, retirement plans, and other employee perks. They help individuals navigate complex benefits options, explain plan details, and answer questions about enrollment and eligibility. Benefit Counselors often work for insurance companies, third-party administrators, or directly with employers, providing one-on-one or group guidance during open enrollment periods and throughout the year. Their goal is to ensure employees make informed decisions about their benefits, leading to better utilization and satisfaction.

What are the key skills and qualifications needed to thrive as a benefit counselor, and why are they important?

To thrive as a Benefit Counselor, you need a solid understanding of employee benefits programs, insurance policies, and enrollment processes, often supported by relevant experience or a degree in human resources or a related field. Familiarity with benefits administration software, HRIS systems, and sometimes state licensing for insurance is typically required. Outstanding interpersonal skills, attention to detail, and the ability to clearly explain complex information are crucial soft skills for this role. These skills ensure accurate benefits administration, regulatory compliance, and clear communication that helps employees make informed decisions about their benefits.

How does a benefit counselor typically collaborate with HR teams and employees during open enrollment periods?

During open enrollment periods, Benefit Counselors work closely with HR teams to organize informational sessions, address specific employee questions, and ensure clear communication about available benefits options. They often conduct one-on-one or group meetings with employees to guide them through plan selections and explain complex benefits details. This collaboration helps streamline the enrollment process and ensures that employees make informed decisions while relieving HR staff from handling all benefits inquiries directly.

What is the difference between Benefit Counselor vs Benefits Coordinator?

AspectBenefit CounselorBenefits Coordinator
CredentialsTypically requires health insurance, social work, or counseling certificationsOften requires HR or benefits administration certifications or degrees
Work EnvironmentConsults with clients, provides guidance on benefits options, often in healthcare or insurance settingsManages benefits programs, processes enrollments, and maintains employee benefit records
Employer & Industry UsageUsed in healthcare, insurance, and social services sectorsCommon in HR departments across various industries
Search & Comparison IntentPeople compare to understand counseling roles in benefitsPeople compare to distinguish administrative benefits roles

The main difference is that Benefit Counselors focus on advising clients about benefits options, often requiring counseling skills and certifications. Benefits Coordinators handle the administrative side, managing benefits programs and enrollments within organizations. Both roles are essential in the benefits industry but serve different functions.

More about Benefit Counselor jobs

What cities are hiring for Benefit Counselor jobs?

Cities with the most Benefit Counselor job openings:

What states have the most Benefit Counselor jobs?

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What are popular job titles related to Benefit Counselor jobs?

For Benefit Counselor jobs, the most frequently searched job titles are:

Benefit Counselor jobs near you
Infographic showing various Benefit Counselor job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $47,923 per year, or $23 per hour.

Per Diem Benefit Counselor - Remote

Remote

Centro Benefits Research
Insurance Services • 51 - 200 employees
Learn more about Centro Benefits Researchexternal

$25 - $34/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 8 hours ago

Job description

Does your current company inspire you to build, grow, and innovate? Is your passion for making lasting and meaningful change being realized?

The tremendous growth in our business and increasing demand for our services means we are expanding our team in exciting ways. We have the heart of a startup and the backing of an industry leader. This means a unique career opportunity for low-ego professionals looking for a people-first, culture rich work family with which to change the world.

**Application for Remote Per Diem Benefit Counselors**

Summary

Under the guidance of Enrollment Managers and Call Center Managers, the Benefits Counselor is pivotal in educating client employees about their employer-sponsored insurance products. By utilizing fact-finding techniques and building rapport, the Benefits Counselor ensures employees are informed and empowered to choose the best-fit benefits solutions. This role requires close collaboration with Account Executives and Call Center Managers to meet client standards during consultations. Benefits Counselors will assist employees with enrollment activities and can work on-site or remotely from a call center

This position offers a flexible schedule and focuses on employee benefits education and enrollment. Benefits Counselors communicate available benefit options to eligible employees, providing guidance and support throughout the enrollment process.

Key Responsibilities

Employee Education and Enrollment

  • Educate employees on available benefit programs via face-to-face, phone, or web-based consultations.

  • Assist employees with enrolling in selected programs through electronic platforms.

  • Ensure applications are completed accurately and submitted in compliance with data privacy and security policies.

Training and Collaboration

  • Participate in case-specific, enrollment, product, and system training sessions.

  • Collaborate with the Account Executive team to meet client standards.

Professional Conduct

  • Maintain high standards of professionalism and confidentiality when handling sensitive information.

  • Adhere to assigned schedules, including weekends, evenings, or overnight shifts.

Administrative Duties

  • Document all activities accurately and in a timely manner.

  • Attend meetings and training sessions (on-site or online) as required.

  • Perform other administrative tasks as directed.

Requirements & Qualifications

As a Benefits Counselor, the following skills and attributes are essential:

  • Strong knowledge of insurance products, including life, health, and voluntary benefits.

  • Excellent communication skills to interpret employee needs and educate them on available options.

  • Ability to manage schedules and maintain documentation with accuracy and timeliness.

  • Flexibility to work various shifts and adapt to changing priorities.

Preferred Experience:

  • Minimum of 2 years of experience in benefits counseling or a related field.

  • Demonstrated ability to work with individuals from diverse backgrounds.

Required Licensing and Technical Requirements:

  • Active state license in Life and Health Insurance.

  • Ability to pass background checks and screenings.

  • Access to a quiet, home-based work area with reliable internet for remote work.

  • Proficiency in computer applications (Windows and Google-based programs).

Key Traits:

  • Professional, reliable, and detail-oriented.

  • Strong customer service and relationship-building skills.

  • Ability to work in a fast-paced, team-oriented environment.

Base Pay Range: $25-34 per hour

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement ofjob-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit:www.onedigital.com/careers

Thank you for your interest in joining the team!

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