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Benefit Assistant Jobs in Raleigh, NC (NOW HIRING)

Monarch

SOAR Benefits Specialist

Raleigh, NC · On-site

$19/hr

... * Assist with gathering and submitting necessary medical records and other supporting documents required for disability benefit applications. * Ensure all documents are properly organized, complete ...

Monarch NC

SOAR Benefits Specialist

Raleigh, NC

$19/hr

... * Assist with gathering and submitting necessary medical records and other supporting documents required for disability benefit applications. * Ensure all documents are properly organized, complete ...

Duke University

Benefits Specialist

Durham, NC · On-site

$26.64 - $42.66/hr

... * Assist employees in the completion of all necessary forms to enroll in or make changes to Duke benefit programs. * Perform benefits administration activities to support 'core' transaction ...

Duke University

Benefits Specialist

Durham, NC

$26.64 - $42.66/hr

... * Assist employees in the completion of all necessary forms to enroll in or make changes to Duke benefit programs. * Perform benefits administration activities to support 'core' transaction ...

Iatinsurancegroup

Benefits Specialist

Raleigh, NC · Hybrid

Prepares Benefit Termination packages and enters COBRA information in vendor system. Ensures ... Numerous training and development opportunities to assist you in furthering your career * Heal ...

IAT Insurance Group

Benefits Specialist

Raleigh, NC · On-site

Prepares Benefit Termination packages and enters COBRA information in vendor system. Ensures ... Numerous training and development opportunities to assist you in furthering your career * Heal ...

AMBA

Benefits Representative

Chapel Hill, NC · On-site

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Utilize a consultative sales approach to assist retirees in protecting their health, income, and ...

Easterseals UCP

Benefits & Leave Specialist

Raleigh, NC · On-site

$68K - $75K/yr

... benefit eligibility, payroll deductions, and vendor file accuracy. * Support compliance of ERISA, ACA, COBRA, HIPAA and state regulations, including retirement plan requirements. * Assist with ACA ...

AMBA

Benefits Representative

Durham, NC

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Utilize a consultative sales approach to assist retirees in protecting their health, income, and ...

AMBA

Benefits Representative

Chapel Hill, NC

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Utilize a consultative sales approach to assist retirees in protecting their health, income, and ...

AMBA

Benefits Representative

Raleigh, NC

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Utilize a consultative sales approach to assist retirees in protecting their health, income, and ...

AMBA

Benefits Representative

Durham, NC

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Utilize a consultative sales approach to assist retirees in protecting their health, income, and ...

AMBA

Benefits Representative

Chapel Hill, NC

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Utilize a consultative sales approach to assist retirees in protecting their health, income, and ...

AMBA

Benefits Representative

Raleigh, NC

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Utilize a consultative sales approach to assist retirees in protecting their health, income, and ...

AMBA

Benefits Representative

Durham, NC

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Utilize a consultative sales approach to assist retirees in protecting their health, income, and ...

AMBA

Benefits Representative

Raleigh, NC · On-site

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Utilize a consultative sales approach to assist retirees in protecting their health, income, and ...

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All JobsBenefit JobsBenefit Assistant JobsBenefit Assistant Jobs in Raleigh, NC

Benefit Assistant information

See Raleigh, NC salary details

$27.2K

$43.5K

$67.1K

How much do benefit assistant jobs pay per year?

As of Aug 26, 2026, the average yearly pay for benefit assistant in Raleigh, NC is $43,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $47,100.00 per year, depending on experience, location, and employer.

What is a benefit assistant?

Benefit Assistants are professionals who support the administration of employee benefits programs within an organization. They help manage tasks such as enrolling employees in benefit plans, answering questions about benefits, processing claims, and maintaining accurate records. Benefit Assistants often serve as a liaison between employees and benefits providers to ensure everyone receives the information and support they need. Their role is crucial in helping employees understand and utilize their health, dental, retirement, and other company-sponsored benefits.

What are the key skills and qualifications needed to thrive as a benefit assistant?

To thrive as a Benefit Assistant, you need a solid understanding of employee benefits programs, attention to detail, and typically a background in human resources or a related field. Familiarity with HRIS platforms, benefits administration software, and basic proficiency in Microsoft Office are commonly required. Strong organizational skills, clear communication, and a customer-service mindset help build trust and effectively address employee concerns. These skills ensure accurate benefits administration, regulatory compliance, and positive employee experiences.

What are some common challenges benefit assistants face when supporting employees with benefits enrollment?

Benefit Assistants often encounter challenges such as clarifying complex insurance options, addressing employees' unique needs, and managing high volumes of inquiries during open enrollment periods. Navigating various benefit platforms and ensuring accurate data entry are crucial, as errors can impact employee coverage. Additionally, Benefit Assistants must stay updated on changing regulations and company policies to provide accurate information and support to both employees and HR teams.

What is the difference between Benefit Assistant vs Benefits Coordinator?

AspectBenefit AssistantBenefits Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; some roles may prefer certifications in benefits administration
Work EnvironmentOffice settings, healthcare facilities, or HR departmentsOffice-based, often in HR or benefits departments
Employer & Industry UsageUsed across healthcare, corporate, and government sectorsCommon in large organizations, healthcare, and government agencies
Primary ResponsibilitiesAssist with benefits enrollment, answer employee questions, process paperworkManage benefits programs, coordinate enrollments, ensure compliance

Benefit Assistants typically focus on supporting benefits processes and providing customer service, while Benefits Coordinators handle the overall management and administration of benefits programs. Both roles require similar credentials and are found in similar environments, but Benefits Coordinators usually have more responsibility for program oversight.

What are the most commonly searched types of Benefit jobs in Raleigh, NC?

The most popular types of Benefit jobs in Raleigh, NC are:

Benefit Assistant jobs near you

SOAR Benefits Specialist

Monarch

Raleigh, NC • On-site

$19/hr

Full-time

Medical, Life, Retirement

Re-posted 8 days ago

Job description

Scheduled Weekly Hours:
40
Schedule:
Monday-Friday (9:00am-5:00pm)
Pay Range Minimum:
$19.00
Education We're Looking for:
Minimum of a Bachelor Degree (dependent upon experience) (Required)
Certifications We're Looking For:
Drivers License (Valid) - USA, Qualified Professional (QP) - Monarch-DSM, SOAR Caseworker Certification - Substance Abuse and Mental Health Services Administration
Experience We're Looking For:
Experience in case management, social services, or healthcare assistance, with a focus on disability benefits or related services serving children or adults. | 1-4 years (Dependent Upon Education - see Job Description) | RequiredKnowledge of Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) programs and application processes. | Not Required
Additional Details:
Must obtain SOAR Caseworker Certification (can obtain upon hire, if needed).
A Qualified Professional (10A NCAC 27G .0104) must have one of the following:
  • Bachelor's degree (non-Human Services) with 4 years Full time OR 8 years Part time applicable experience required
  • Bachelor's degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required
  • Master's degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required

Job Description Summary:
The primary responsibility of the SOAR Benefits Specialist is to assist individuals in applying for disability benefits by providing comprehensive support throughout the application process. This role involves guiding individuals through the required paperwork, gathering necessary medical documentation, and advocating for their case to ensure they receive appropriate benefits in a timely manner. This position will work closely with healthcare providers, social services, and government agencies to ensure that individuals meet eligibility criteria and comply with necessary regulations.
What You'll Do:
  • Provide initial and ongoing assessment to support identified individuals with accessing and applying for Disability benefits
  • Advocate, obtain and community with other providers and natural supports as needed to support the individual's application for benefits
  • Assist individuals in understanding the disability benefits application process, including eligibility criteria, required documentation, and the timelines involved.
  • Provide one-on-one guidance and support in preparing application materials, ensuring completeness and accuracy.
  • Assist with gathering and submitting necessary medical records and other supporting documents required for disability benefit applications.
  • Ensure all documents are properly organized, complete, and submitted to the appropriate government agencies.
  • Follow up on the status of applications and assist patients with any additional paperwork or steps needed.
  • Assist patients in appealing denied claims and guide them through the steps of the appeals process.
  • Maintain accurate and confidential records, documenting all interactions, progress, and updates on applications.
  • Track and monitor each individual's progress throughout the application and appeal processes.
  • Answer questions and clarify concerns regarding the disability benefits system
  • Use a range of communication skills and strategies to establish a mutual relationship with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services
  • Identify opportunities for community connections and development/enhancement of natural support networks for people served. Work with service staff to educate people served on these options and access opportunities
  • Prepare and submit required or requested reports, documents, assessments, evaluations and paperwork. Review and sign off on clinical documentation as required. Release confidential information within assigned departments when authorized.
  • Continuously use person-centered approaches and positive approach strategies when interacting with individuals.
  • Provide exceptional customer service by ensuring that individuals feel supported and informed during the entire disability application process.
  • Serve as a point of contact for individuals seeking assistance with disability benefits and provide updates in a timely manner.
  • Attend and actively participate in meetings and training as required.
  • Maintain certification in all agency, state, and federal training requirements.
  • Demonstrate knowledge of emergency procedures including preventative and crisis services.
  • Work with supervisor on the continual assessment and enhancement of services provided throughout the agency.
  • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
  • Follow service definition guidelines for services being provided.
  • Complete all other relevant responsibilities as assigned by the supervisor.
  • Driving and travel may be required.

Benefits:
We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package-and what matters most to you-during the interview process.
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch Healthcare
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Monarch Healthcare is an Equal Opportunity Employer
Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.
This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare.
Department:
BH - Qualified Professional

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