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Behavioral Health Services Jobs in Rochester, NY

DUTIES: 1. Provide individual and group counseling services, social skills instruction, and mental ... health interventions based on student needs and IEP requirements. 2. Collaborate and consult with ...

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Behavioral Health Services information

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$13

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$42

How much do behavioral health services jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for behavioral health services in Rochester, NY is $26.88, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $32.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in behavioral health services, and why are they important?

To thrive in Behavioral Health Services, professionals typically need a background in psychology, social work, or counseling, often with relevant licensure such as LCSW or LPC. Familiarity with electronic health records, therapeutic modalities, and evidence-based intervention tools is essential. Strong interpersonal skills, empathy, and resilience help practitioners build trust and support clients through challenging situations. These competencies are vital for delivering effective care, ensuring ethical practices, and fostering positive outcomes in mental health settings.

What are behavioral health services?

Behavioral health services refer to a range of care and support offerings that address mental health and substance use issues. These services include counseling, therapy, psychiatric care, crisis intervention, and support for individuals dealing with emotional, psychological, or addiction-related concerns. Behavioral health professionals work in various settings, such as hospitals, clinics, schools, and community centers, to help people improve their overall well-being. The goal is to support individuals in managing their mental health and achieving a better quality of life.

What is the difference between Behavioral Health Services vs Mental Health Counselor?

AspectBehavioral Health ServicesMental Health Counselor
CredentialsVaries; may include licenses, certifications, or degrees in psychology, social work, or counselingTypically requires a master's degree in counseling, psychology, or social work and state licensure
Work EnvironmentHospitals, clinics, community health centers, schools, and private practicesPrivate practices, clinics, hospitals, community agencies
Employer & Industry UsageUsed broadly across healthcare, social services, and community programsPrimarily in mental health clinics, private practices, and counseling centers

Behavioral Health Services encompass a wide range of programs and interventions aimed at improving mental, emotional, and behavioral well-being, often involving multidisciplinary teams. Mental Health Counselors focus specifically on providing therapy and counseling to individuals, couples, or groups. While both roles require similar credentials and work in related environments, Behavioral Health Services is a broader term that includes various treatment modalities beyond individual counseling.

What are some typical challenges faced by professionals working in behavioral health services, and how can they be managed?

Professionals in Behavioral Health Services often encounter challenges such as managing high caseloads, addressing the complex needs of clients, and coping with emotional stress due to exposure to trauma. These challenges can be managed by utilizing strong organizational skills, participating in regular supervision, and engaging in self-care practices. Many organizations also provide training, peer support, and opportunities for collaboration with multidisciplinary teams to help staff navigate difficult situations and maintain their well-being.
What are popular job titles related to Behavioral Health Services jobs in Rochester, NY? For Behavioral Health Services jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Behavioral Health Services jobs in Rochester, NY look for? The top searched job categories for Behavioral Health Services jobs in Rochester, NY are:

Behavioral Health Technician (ACC)

Finger Lakes Area Counseling and Recovery Agency

Clifton Springs, NY โ€ข On-site

$17/hr

Full-time

Re-posted 5 days ago


Job description

Job Summary: The Care Coordinator will be responsible for outreach and engagement efforts and coordinating with all spokes (Behavioral Health, Physical Health and Social Determinant of Health Providers) involved in associated projects.
Duties
  1. Services will be driven by the individualized goals of the service recipient and the primary role of the associated projects is to link clients to the services they need. The methods used to accomplish this goal include:
    1. Developing strategies to improve attendance at mental health, substance use and primary care appointments, including attending initial appointments with the service recipient
    2. Developing and completing a thorough review of the service recipient's crisis plan
    3. Working with the client to understand the potential benefit of the services that will be helpful and help the client achieve their recovery goals
    4. Promoting and developing wellness activities
    5. Listening and sharing of lived experiences
    6. Modeling strategies and behaviors that will promote successful engagement in the health care delivery system
    7. Modeling behaviors for having a good life within the context of the illness
    8. Promoting enrollment into Health Home Care Management

The impact of such a role may include:
    1. Keeping people out of hospital and emergency rooms:
      • Encouraging the active engagement in their own self-directed treatment plan, including crisis plan
      • Participants feeling more confident in navigating the system as a result of being better informed.
    1. Improving quality of life:
      • Assisting in preparing for work and meaningful volunteer experiences
      • Results in a higher level of satisfaction with the service delivery system because the service recipients are better informed.
    2. Promoting better health for the whole person:
      • Promoting better emotional health which has a direct impact on the individual's physical health.
    1. Offers support in moving towards recovery:
      • Reducing social isolation
      • Providing hope and a sense of hopefulness.

Client Follow Up:
  1. Provide phone and face-to-face follow-up to clients that are served by the projects.
  2. Create supportive relationships with each client and provide education on the role and services available through the projects.
  3. Understand the barriers clients are facing and ensure that strategies have been put in place to help clients successfully navigate these barriers and connect with the services they need.
  4. Coordinate all work activity under the direction of the Alert Manager to provide outreach and engagement services to identified clients. Care Coordinator may be responsible for some alert management and data support.
  5. Coordination includes providing status updates on engagement status and reviewing potential next steps to ensure that a clear plan is in place for each client.
  6. Assist with documentation of all outreach and engagement efforts and provide reports of follow up for each client to the Alert Manager on a weekly basis.

Support Practice Change and Education:
  1. Provide feedback (both written and verbal) regarding what has been learned from the outreach and engagement process as requested.
  2. Provide project updates during staff meetings within the context of Lessons Learned: What is Working (when alerts are received).

Network Provider Relationships:
  • Work to develop a supportive and collaborative relationship with all providers that are a part of the FLIPA Pilot.
  • Provide regular feedback to the Alert Manager on the status of the relationships with the various providers involved in the FLIPA Behavioral Health Care Coordination Pilot.
  • Provide support and associated reporting within the FLPPS Community Navigator Pilot.
  • Provide support for other projects in the networks as they develop and are assigned.

Other Skills/Knowledge and Experience
  1. Excellent written and verbal communication skills.
  2. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and multiple service provider agencies.
  3. Knowledge of local behavioral health system and social determinant supports.
  4. Ability to multi-task, have good problem solving and time management skills and the ability to remain calm in a crisis.

Minimum Qualifications:
  • High School Diploma/GED
  • Lived experience with the Behavioral Health system of care is preferred but not required
  • Ability to establish supportive client relationships
  • Ability to perform duties in a stable, consistent, and predictable manner
  • Valid NYS Driver's License in good standing