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Behavioral Health Services Jobs in Rochester, NY

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$13

$26

$42

How much do behavioral health services jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for behavioral health services in Rochester, NY is $26.88, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $32.98 per hour, depending on experience, location, and employer.

What careers are in behavioral health?

Careers in behavioral health include roles such as licensed clinical social workers, psychologists, psychiatrists, mental health counselors, substance abuse counselors, psychiatric nurses, and case managers. These professionals work in settings like clinics, hospitals, community health centers, and private practices, often requiring relevant certifications or licenses and strong interpersonal skills.

What are the key skills and qualifications needed to thrive in Behavioral Health Services, and why are they important?

To thrive in Behavioral Health Services, professionals typically need a background in psychology, social work, or counseling, often with relevant licensure such as LCSW or LPC. Familiarity with electronic health records, therapeutic modalities, and evidence-based intervention tools is essential. Strong interpersonal skills, empathy, and resilience help practitioners build trust and support clients through challenging situations. These competencies are vital for delivering effective care, ensuring ethical practices, and fostering positive outcomes in mental health settings.

What skills do you need to be a BHT?

Behavioral Health Technicians (BHTs) need strong communication and interpersonal skills to support clients effectively. They should have basic knowledge of mental health conditions, be able to follow treatment plans, and often require certification or training in CPR and first aid. Attention to detail, patience, and the ability to work in a team are also important for success in this role.

What does a behavioral health worker do?

A behavioral health worker provides support and treatment to individuals with mental health, substance use, or behavioral issues. They assess clients' needs, develop care plans, and offer counseling or therapy, often working in clinics, hospitals, or community settings. Certification or training in mental health or counseling is typically required, and they may work flexible hours to meet client needs.

What is the highest paying job in behavioral health?

The highest paying roles in behavioral health typically include clinical directors, psychiatric nurse practitioners, and licensed psychologists, with salaries often exceeding $100,000 annually. These positions usually require advanced degrees, specialized certifications, and extensive experience in mental health treatment and management.

What are behavioral health services?

Behavioral health services refer to a range of care and support offerings that address mental health and substance use issues. These services include counseling, therapy, psychiatric care, crisis intervention, and support for individuals dealing with emotional, psychological, or addiction-related concerns. Behavioral health professionals work in various settings, such as hospitals, clinics, schools, and community centers, to help people improve their overall well-being. The goal is to support individuals in managing their mental health and achieving a better quality of life.

What is the difference between Behavioral Health Services vs Mental Health Counselor?

AspectBehavioral Health ServicesMental Health Counselor
CredentialsVaries; may include licenses, certifications, or degrees in psychology, social work, or counselingTypically requires a master's degree in counseling, psychology, or social work and state licensure
Work EnvironmentHospitals, clinics, community health centers, schools, and private practicesPrivate practices, clinics, hospitals, community agencies
Employer & Industry UsageUsed broadly across healthcare, social services, and community programsPrimarily in mental health clinics, private practices, and counseling centers

Behavioral Health Services encompass a wide range of programs and interventions aimed at improving mental, emotional, and behavioral well-being, often involving multidisciplinary teams. Mental Health Counselors focus specifically on providing therapy and counseling to individuals, couples, or groups. While both roles require similar credentials and work in related environments, Behavioral Health Services is a broader term that includes various treatment modalities beyond individual counseling.

What are some typical challenges faced by professionals working in Behavioral Health Services, and how can they be managed?

Professionals in Behavioral Health Services often encounter challenges such as managing high caseloads, addressing the complex needs of clients, and coping with emotional stress due to exposure to trauma. These challenges can be managed by utilizing strong organizational skills, participating in regular supervision, and engaging in self-care practices. Many organizations also provide training, peer support, and opportunities for collaboration with multidisciplinary teams to help staff navigate difficult situations and maintain their well-being.
What are popular job titles related to Behavioral Health Services jobs in Rochester, NY? For Behavioral Health Services jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Behavioral Health Services jobs in Rochester, NY look for? The top searched job categories for Behavioral Health Services jobs in Rochester, NY are:
Behavioral Health Services jobs near you

Behavioral Health Community Services Coordinator

Finger Lakes Area Counseling and Recovery Agency

Newark, NY • On-site

$20/hr

Full-time

Posted 20 days ago

Job description

Job Summary: In accordance with FLACRA's mission, vision, and values, the Behavioral Health Community Services Coordinator is responsible for coordinating community-based behavioral health services, including referral management, intake coordination, service assignment, data tracking, reporting, and communication with referral sources. The Coordinator also maintains a caseload and provides rehabilitative and recovery-oriented services in accordance with New York State requirements, managed care guidelines, and agency policies.
Services may include those authorized through Health Home, HARP, HCBS, CORE, or other community-based behavioral health programs as applicable.
Duties
  1. Coordinate referrals into community-based behavioral health services, ensuring timely communication with referral sources, care managers, and internal staff.
  2. Monitor referral status, authorizations, service thresholds, and client engagement to promote timely access to services.
  3. Assign referrals and coordinate intake activities in collaboration with program leadership.
  4. Maintain program data, tracking systems, reports, and performance metrics as required by the agency and funding sources.
  5. Maintain an assigned caseload and provide community-based behavioral health services in accordance with approved service authorizations.
  6. Complete comprehensive assessments, service plans, crisis plans, care plan updates, discharge planning, and other required documentation.
  7. Collaborate with Health Home Care Managers, managed care organizations, treatment providers, and community partners to coordinate client care.
  8. Participate as an active member of interdisciplinary treatment teams, including treatment planning and case conferences.
  9. Provide rehabilitation, recovery, skill-building, advocacy, and supportive services that promote client independence and recovery.
  10. Conduct community-based visits, including home visits and other approved community locations, as clinically appropriate.
  11. Assist clients in accessing medical, behavioral health, vocational, educational, housing, and other community resources.
  12. Provide transportation or transportation coordination when appropriate and consistent with agency policy.
  13. Respond appropriately to crisis situations and follow agency protocols to ensure client safety.
  14. Maintain compliance with all documentation standards, Medicaid requirements, managed care requirements, agency policies, and applicable federal and state regulations.
  15. Participate in staff meetings, supervision, required trainings, and quality improvement activities.
  16. Assist with onboarding and training new staff assigned to community-based behavioral health services, as requested.
  17. Maintain current knowledge of New York State behavioral health regulations, HCBS, CORE, HARP, Medicaid, and other applicable program requirements.
  18. Demonstrate professionalism, ethical practice, cultural competency, and person-centered care consistent with FLACRA's mission and values.
  19. Perform other duties as assigned.

Minimum Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in Human Services, Social Work, Psychology, Behavioral Health, or a related field preferred. One to three years of experience working with individuals with substance use disorders, serious mental illness, or co-occurring disorders required. Certified Recovery Peer Advocate (CRPA), Certified Peer Specialist (CPS), CASAC, or other credential appropriate to the services provided preferred, as applicable. Experience coordinating referrals, managing caseloads, and working within interdisciplinary treatment teams preferred. Valid New York State Driver's License with an acceptable driving record required.
Other Skills, Knowledge, and Experience
  1. Excellent written, verbal, and interpersonal communication skills.
  2. Strong organizational, time management, and problem-solving skills.
  3. Ability to manage multiple priorities while maintaining attention to detail.
  4. Knowledge of behavioral health, substance use disorder, recovery-oriented services, and community resources.
  5. Ability to establish and maintain effective working relationships with clients, families, referral sources, and community partners.
  6. Experience using electronic health records (eRecord or equivalent) and Microsoft Office applications.
  7. Ability to work independently while collaborating effectively within a multidisciplinary team.
  8. Ability to remain calm and exercise sound judgment during crisis situations.
  9. Ability to travel throughout the service area to provide community-based services.

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