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Behavioral Health Operations Jobs in Worcester, MA

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Per Diem Behavioral Health Nurse

Newton, MA · On-site

$35/hr

Growth: opportunities to advance into case management and other operational roles Requirements ... Minimum 1 year of RN experience (BSN preferred). * Psych or home health experience is a plus

Pyramid Healthcare

VP Operations

Concord, MA · On-site

Pyramid Healthcare is seeking a dynamic Vice President of Operations to lead strategic initiatives, enhance program development, and ensure operational excellence across our behavioral healthcare ...

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All JobsBehavioral Health Operations JobsBehavioral Health Operations Jobs in Worcester, MA

Behavioral Health Operations information

See Worcester, MA salary details

$9

$24

$49

How much do behavioral health operations jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for behavioral health operations in Worcester, MA is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $27.60 per hour, depending on experience, location, and employer.

What is behavioral health operations?

Behavioral health operations refer to the management and coordination of services, personnel, and resources within organizations that provide mental health and substance use treatment. This role involves overseeing workflows, ensuring regulatory compliance, optimizing patient care delivery, and improving operational efficiency. Professionals in behavioral health operations may also manage budgets, staff training, and quality improvement initiatives to support the overall mission of behavioral health organizations.

What are the key skills and qualifications needed to thrive in behavioral health operations?

To thrive in Behavioral Health Operations, you need a solid understanding of healthcare administration, behavioral health regulations, and experience in program management, often supported by a degree in healthcare administration, public health, or a related field. Familiarity with electronic health records (EHR) systems, data analytics tools, and compliance management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills enable success in coordinating teams and ensuring quality care. These competencies are crucial for optimizing operational efficiency, regulatory compliance, and positive outcomes for patients and staff.

What are some common challenges faced in behavioral health operations, and how can they be addressed?

Professionals in Behavioral Health Operations often encounter challenges such as coordinating care across multidisciplinary teams, maintaining compliance with changing healthcare regulations, and optimizing workflow efficiency in fast-paced environments. Addressing these challenges requires strong organizational skills, adaptability, and clear communication with clinical staff, administrators, and external partners. Leveraging technology and standardized processes can help streamline operations, while ongoing training ensures teams remain compliant and effective in delivering quality behavioral health services.

What is the difference between Behavioral Health Operations vs Behavioral Health Clinician?

AspectBehavioral Health OperationsBehavioral Health Clinician
CredentialsTypically requires a bachelor's degree or related experience; certifications varyRequires a license (e.g., LCSW, LPC, LMFT) and relevant clinical certifications
Work EnvironmentAdministrative settings, clinics, hospitals, or community organizationsDirect patient care in clinics, hospitals, or outpatient settings
Employer & Industry UsageUsed in healthcare organizations managing programs and operationsUsed by licensed professionals providing therapy and assessments
Search & Comparison IntentFocuses on management, coordination, and operational rolesFocuses on clinical treatment and patient interaction

Behavioral Health Operations roles primarily involve managing programs, coordinating services, and overseeing administrative functions within behavioral health organizations. In contrast, Behavioral Health Clinicians provide direct patient care, including therapy and assessments. Both roles are essential but differ significantly in responsibilities, credentials, and work environment.

What are popular job titles related to Behavioral Health Operations jobs in Worcester, MA?

For Behavioral Health Operations jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Operations jobs in Worcester, MA look for?

The top searched job categories for Behavioral Health Operations jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Behavioral Health Operations jobs?

Cities near Worcester, MA with the most Behavioral Health Operations job openings:

Behavioral Health Operations jobs near you
Infographic showing various Behavioral Health Operations job openings in Worcester, MA as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,130 per year, or $24.1 per hour.

Behavioral Health Nurse Manager

Community Health Connections

Fitchburg, MA • On-site

$95K - $117K/hr

Full-time

Posted 16 days ago

Job description

Reports To: Director of nursing

Position Summary:

The Behavioral Health Nurse Manager is responsible for the clinical, operational, and administrative oversight of nursing services within the Behavioral Health Department across five outpatient locations. The Nurse Manager leads a team of three registered nurses and five medical assistants while ensuring the delivery of safe, high-quality, patient-centered care for both adult and pediatric populations.

The Behavioral Health Nurse Manager oversees nursing operations supporting outpatient psychiatry/BH services, Transcranial Magnetic Stimulation (TMS), Spravato® (esketamine) treatment services. The position ensures compliance with federal, state, HRSA, DEA, REMS and organizational standards while promoting continuous quality improvement and interdisciplinary collaboration.

 

Essential Duties and Responsibilities:

 

Clinical Leadership

  • Provide clinical leadership and oversight for behavioral health nursing and MA services across five clinical locations.

  • Ensure safe, evidence-based practice for pediatric and adult behavioral health patients.

  • Develop and maintain workflows that promote efficiency, quality, and patient safety.

  • Support integrated care between behavioral health, primary care, pharmacy, and specialty services.

  • Monitor and audit nursing documentation for completeness, quality, and regulatory compliance.

  • Serve as a clinical resource for complex patient care issues.

  • Participate in development and implementation of nursing protocols, standing orders, and clinical procedures.

 

Staff Leadership

Supervise, coach, mentor, and evaluate:

  • 3 Registered Nurses

  • 5 Medical Assistants

Responsibilities include:

  • Recruitment and onboarding

  • Orientation and competency validation

  • Annual performance evaluations

  • Corrective action

  • Scheduling and staffing

  • Employee engagement and retention

  • Promote teamwork, accountability, and a culture of respect and continuous learning.

 

Program Oversight

Transcranial Magnetic Stimulation (TMS)

Ensure:

  • Appropriate patient screening

  • Treatment workflow compliance

  • Equipment maintenance coordination

  • Staff competency

  • Documentation standards

  • Quality monitoring

Spravato (Esketamine) Program

Serve as nursing lead for the Spravato clinic by ensuring compliance with:

  • FDA REMS Program requirements

  • DEA regulations

  • Medication storage and security

  • Observation and monitoring requirements

  • Patient education

  • Documentation standards

  • Emergency preparedness

  • Staff competency validation

 

Operational Management

  • Coordinate nursing coverage across five clinic locations.

  • Monitor staffing needs and productivity.

  • Collaborate with behavioral health leadership on operational planning.

  • Oversee clinical supply management.

  • Participate in emergency preparedness planning.

 

Minimum Qualifications

Education and licensure

  • Graduate of an accredited school of nursing (RN or LPN)

  • Current unrestricted Massachusetts nursing license

Experience

  • Minimum five years of progressive nursing experience

  • Preferred three years of leadership or supervisory experience

  • Experience in behavioral health or psychiatric nursing.

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