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Behavioral Health Case Jobs (NOW HIRING)

ViaQuest

Behavioral Health Case Manager

Peninsula, OH

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity expectations ...

ViaQuest

Behavioral Health Case Manager

Barberton, OH

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity expectations ...

ViaQuest

Behavioral Health Case Manager

Bath, OH

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity expectations ...

ViaQuest

Behavioral Health Case Manager

Beachwood, OH

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Monday - Friday 9am-5pm with some flexibility for evenings or earlier start times $18-$21 based on education and experience plus monthly incentive ...

ViaQuest

Behavioral Health Case Manager

Parma, OH

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity expectations ...

ViaQuest

Behavioral health Case Manager

Elyria, OH

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity expectations ...

ViaQuest

Behavioral Health Case Manager

Stow, OH

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity expectations ...

ViaQuest

Behavioral Health Case Manager

Berea, OH

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Part-Time or Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity ...

ViaQuest

Behavioral Health Case Manager

Northfield, OH

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity expectations ...

ViaQuest

Behavioral Health Case Manager

Brook Park, OH

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity expectations ...

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Behavioral Health Case information

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How much do behavioral health case jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for behavioral health case in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.01 per hour, depending on experience, location, and employer.

What is a behavioral health case manager?

Behavioral Health Case Managers are professionals who coordinate and manage care for individuals with mental health or substance use disorders. They assess clients’ needs, develop personalized treatment plans, connect clients to appropriate services, and monitor progress toward recovery. Their role often involves collaborating with healthcare providers, social workers, and family members to ensure comprehensive support. Behavioral Health Case Managers also advocate for their clients and help them navigate complex healthcare and social service systems.

What are the key skills and qualifications needed to thrive as a behavioral health case manager?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or a related field, often supported by a relevant degree and state licensure or certification. Familiarity with case management software, electronic health records (EHR), and behavioral health assessment tools is typically required. Strong interpersonal skills, cultural competence, and organizational abilities help you build trust with clients and coordinate care effectively. These skills are crucial for ensuring clients receive appropriate support, navigating complex systems, and achieving positive behavioral health outcomes.

What are some common challenges faced by behavioral health case managers, and how can applicants prepare for them?

Behavioral Health Case Managers often encounter challenges such as managing large caseloads, navigating complex client needs, and coordinating care across multiple providers. Applicants should be prepared to demonstrate strong organizational skills, resilience, and effective communication abilities. Familiarity with community resources and experience working with diverse populations can also help overcome these challenges. Seeking ongoing professional development and leveraging support from multidisciplinary teams can be key to long-term success in this role.

What is the difference between Behavioral Health Case vs Behavioral Health Counselor?

AspectBehavioral Health CaseBehavioral Health Counselor
CredentialsTypically requires a bachelor's or master's degree in social work, psychology, or related fieldUsually requires a master's degree in counseling, psychology, or social work, along with state licensure
Work EnvironmentOften works in hospitals, clinics, or community agencies, managing client cases and coordinating servicesPrimarily works in outpatient settings, providing therapy and counseling services directly to clients
Job FocusFocuses on case management, coordinating care, and connecting clients with resourcesFocuses on providing therapeutic interventions and mental health counseling

While both roles serve individuals with behavioral health needs, Behavioral Health Cases typically involve case management and coordination, whereas Behavioral Health Counselors focus on direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus within the behavioral health industry.

How to become a behavioral health case manager?

To become a behavioral health case manager, individuals typically need a bachelor's degree in social work, psychology, or a related field, along with relevant experience in mental health or social services. Certification, such as the Certified Case Manager (CCM) credential, can enhance job prospects and credibility. Strong communication, organizational skills, and knowledge of mental health treatment are essential for success in this role.

What does a behavioral health case worker do?

A behavioral health case worker assesses clients' mental health needs, develops treatment plans, and connects them with appropriate services. They often provide counseling, monitor progress, and collaborate with healthcare teams to support clients' recovery and well-being.
More about Behavioral Health Case jobs

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What are the most commonly searched types of Behavioral Health Case jobs?

The most popular types of Behavioral Health Case jobs are:

What job categories do people searching Behavioral Health Case jobs look for?

The top searched job categories for Behavioral Health Case jobs are:

Behavioral Health Case jobs near you
Infographic showing various Behavioral Health Case job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,473 per year, or $25.2 per hour.

Behavioral Health Case Manager

Elevance Health

Atlanta, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Elevance Health rating

7.6

Company rating: 7.6 out of 10

Based on 352 frontline employees who took The Breakroom Quiz

211th of 310 rated insurance

Job description

Title: Behavioral Health Case Manager I

Location: Virtual- This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Shift: Monday-Friday 9:00-6:00PM

Be Part of an Extraordinary Team

A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

The Behavioral Health Case Manager is responsible for performing case management telephonically within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.

How you will make an impact:

Primary duties may include, but are not limited to:

  • Carries a caseload of adult and adolescent member's with BH, ED, and SUD needs.

  • Makes daily outbound calls to enroll members (from a queue) and to keep members engaged.

  • Takes inbound calls from members to assist with needs/resources or returning our outbound calls.

  • Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.

  • Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.

  • Monitors and evaluates effectiveness of care plan and modifies plan as needed.

  • Supports member access to appropriate quality and cost effective care.

  • Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

Minimum Requirements:

  • Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.

  • Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.

Preferred Skills, Capabilities and Experiences:

  • Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

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About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

Social media

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