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Behavioral Health Case Manager Jobs in Portland, OR

Lifeline Connections

Case Manager

Vancouver, WA · On-site

$22.62 - $24.87/hr

Lifeline Connections is a community-based behavioral health organization that specializes in ... Mental Health Case Manager Non-Exempt Position RESPONSIBLE TO: Program Director MAJOR DUTIES AND ...

Zunch Staffing

Mental Health Case Manager

Vancouver, WA · Hybrid

$18.75 - $19.75/hr

The Case Manager will work under the supervision of the Mental Health Services Program Director and Program Supervisor and will work with patients to create and meet the individual services plan ...

Seamar

Behavioral Health Specialist

Vancouver, WA · On-site

Conducts intake screenings to determine client's need for case management. Interviews client ... As the Behavioral Health Specialist is a State mandated reporter, he/she will report to the State ...

Seamar

Behavioral Health Specialist

Vancouver, WA

Conducts intake screenings to determine client's need for case management. Interviews client ... As the Behavioral Health Specialist is a State mandated reporter, he/she will report to the State ...

Seamar

Case Manager (BH Housing)

Vancouver, WA

Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics ... Housing case management experience a plus. Individual supportive case management to assist clients ...

CODA INC

Behavioral Health Specialist

Hillsboro, OR · On-site

The Behavioral Health Specialist provides substance use disorder treatment services to individuals ... Provide case management, resource information and referral services. * Provide assertive ...

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Behavioral Health Case Manager information

See Portland, OR salary details

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How much do behavioral health case manager jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for behavioral health case manager in Portland, OR is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $32.98 per hour, depending on experience, location, and employer.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

More about Behavioral Health Case Manager jobs

What job categories do people searching Behavioral Health Case Manager jobs in Portland, OR look for?

The top searched job categories for Behavioral Health Case Manager jobs in Portland, OR are:

What cities near Portland, OR are hiring for Behavioral Health Case Manager jobs?

Cities near Portland, OR with the most Behavioral Health Case Manager job openings:

Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $55,828 per year, or $26.8 per hour.

Case Manager

Vancouver, WA • On-site

Lifeline Connections
Health Care and Social Assistance • 51 - 200 employees
Learn more about Lifeline Connectionsexternal

$22.62 - $24.87/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.

Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.

Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.

POSITON TITLE: Mental Health Case Manager

Non-Exempt Position


RESPONSIBLE TO: Program Director


MAJOR DUTIES AND CORE COMPETENCIES

Under the supervision of the Program Director and Program Supervisor, the Mental Health Case Manager provides community-based behavioral health, care coordination, and re-entry support services to participants. The position requires independent judgment, effective collaboration, regulatory compliance, and a commitment to recovery-oriented, trauma-informed, and person-centered care.


Clinical Assessment and Care Planning

  1. Conduct comprehensive assessments, including whole-person and Health-Related Social Needs (HRSN) assessments, to identify participant strengths, barriers, risks, and service needs.
  2. Develop, implement, and monitor individualized Re-Entry Care Plans that are strength-based, participant-centered, culturally responsive, and aligned with identified goals and service needs.
  3. Regularly evaluate participant progress and adjust interventions and service plans to support successful community integration and recovery outcomes.


Care Coordination and Service Delivery

  1. Provide targeted re-entry case management services in accordance with Washington State's Medicaid Re-Entry Demonstration Initiative (1115 Waiver), agency standards, and clinical recommendations.
  2. Coordinate access to behavioral health treatment, substance use disorder services, medical care, housing resources, transportation, employment supports, benefits, and other community services.
  3. Facilitate incoming and outgoing referrals and ensure continuity of care across providers, agencies, and systems.
  4. Utilize sound judgment and problem-solving skills to address participant needs, barriers to care, and service engagement challenges.


Interdisciplinary Collaboration

  1. Serve as an active member of the multidisciplinary treatment team by contributing clinical observations, recommendations, and participant progress updates.
  2. Collaborate effectively with correctional facilities, healthcare providers, community agencies, managed care organizations, probation officers, courts, and other stakeholders to support participant outcomes.


Documentation and Regulatory Compliance

  1. Maintain timely, accurate, and complete documentation of all services, contacts, assessments, and care coordination activities in accordance with:
     • WAC 246-341
     • RCW 71.05
    • Medicaid Re-Entry Demonstration requirements
         • HIPAA and 42 CFR Part 2 confidentiality requirements
     • Agency policies and procedures
  2. Demonstrate accountability for compliance with federal, state, and agency regulations governing behavioral health service delivery.
  3. Support agency quality improvement activities, accreditation standards, and performance outcomes through accurate documentation and adherence to best practices.

Community Engagement and Resource Development

  1. Develop and maintain collaborative relationships with community agencies, service providers, and referral partners to improve participant access to resources and support services.
  2. Identify community resources and advocate for participants to obtain services necessary to support recovery, stability, and successful re-entry.
  3. Represent the agency professionally in community meetings, care coordination activities, case staffing, and other approved forums.

Professional Accountability

  1. Demonstrate professionalism, ethical decision-making, cultural humility, and adherence to agency values and professional standards.
  2. Participate in supervision, training, staff development, and continuous quality improvement activities.
  3. Support and implement agency policies, procedures, and organizational initiatives.


KNOWLEDGE, SKILLS, AND QUALIFICATIONS

Required Qualifications

  • Bachelor's degree in Behavioral Health, Psychology, Social Work, Human Services, Counseling, or a closely related field preferred.
  • Washington State Department of Health credential required or ability to obtain and maintain required credentialing.
  • Minimum of one year of paid or volunteer experience working with individuals experiencing mental health, substance use, co-occurring disorders, or related behavioral health conditions.
  • Working knowledge of behavioral health recovery principles, trauma-informed care, and participant-centered service delivery.
  • Familiarity with applicable Washington State behavioral health regulations, including RCW 71.05 and WAC 246-341.
  • Preferred Qualifications
  • Substance Use Disorder Professional Trainee (SUDPT) credential.
  • Experience providing re-entry, care coordination, case management, or community behavioral health services.

Core Competencies

  • Clinical Assessment and Care Planning
  • Care Coordination and Systems Navigation
  • Trauma-Informed and Recovery-Oriented Practice
  • Relationship Building and Community Collaboration
  • Crisis Identification and Appropriate Intervention
  • Documentation and Regulatory Compliance
  • Cultural Responsiveness and Inclusion
  • Professional Ethics and Accountability
  • Effective Verbal and Written Communication
  • Problem Solving and Critical Thinking
  • Time Management and Organization
  • Technology and Electronic Health Record Proficiency


POSITION COMPLEXITY

This position serves participants with diverse backgrounds and complex behavioral health, substance use, medical, housing, legal, and social service needs. Success in this role requires strong interpersonal skills, sound judgment, adaptability, independent decision-making, and the ability to coordinate services across multiple systems while maintaining participant engagement and regulatory compliance.

 

IMMEDIATE SUPERVISOR:   Program Director


Salary: $22.62 - 24.87/hr DOE

Application Process:
To apply electronically for this position, please click "Apply Now" or visit our ADP career center. For more information on this and other positions, please visit our website at www.lifelineconnections.org

The Benefits:

Lifeline Connections strives to be an employer of choice by offering regular and full-time employees a robust and highly competitive benefits package designed to support both personal and family well-being. Our comprehensive benefits include multiple options for medical, dental, and vision coverage for employees and their eligible dependents.

In addition, Lifeline Connections provides employer-paid Short Term Disability, Long Term Disability, and Life Insurance, along with access to supplemental coverage options. Full-time employees and eligible part-time employees may also enroll in our 401(k) retirement plan, helping support long-term financial wellness.

Beyond benefits coverage, Lifeline Connections is proud to offer generous paid time off. Both full-time and part-time employees earn PTO at competitive accrual rates that increase with years of service, allowing for meaningful time away from work. Employees also receive paid holidays and personal holidays, reinforcing our commitment to work-life balance and employee well-being.

Send us your resume and let's talk about you joining our team!

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