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$15

$25

$37

How much do behavioral health case manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for behavioral health case manager in Madison, WI is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $31.25 per hour, depending on experience, location, and employer.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

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What cities near Madison, WI are hiring for Behavioral Health Case Manager jobs?

Cities near Madison, WI with the most Behavioral Health Case Manager job openings:

Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,873 per year, or $25.4 per hour.

Behavioral Health Case Manager MS, Addictions Program - Full Time

Mercyhealth

Janesville, WI • On-site

$25.60 - $39.68/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Mercy Health rating

6.9

Company rating: 6.9 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

454th of 898 rated healthcare providers

Job description

OVERVIEW
The Behavioral Health Case Manager MS - Outpatient works with the behavioral health multidisciplinary team to provide care for the patients admitted to inpatient behavioral health or mental health, addictions and child, adolescent day treatment programs. The Behavioral Health Case Manager MS would help with dispositional planning, care planning and group psychoeducation. Performs other duties as assigned.
Schedule: 40 hours/week, Monday through Friday
Shift: Days
Location: Mercyhealth Henry Palmer Building - Janesville, WI
Pay Range: $25.60/hr-$39.68/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Consults and coordinates care of patient with the physician/psychiatrist, RN, social worker/therapist and other agencies.
  • Assesses treatment planning and progress.
  • Prepares treatment plan and goals for patients.
  • Maintains pertinent patient data in the EMR in accordance with state and federal laws and hospital policy.
  • Provides psychoeducational groups.
  • Arranges for disposition and follow up recommendations.

EDUCATION AND/OR EXPERIENCE
Master's Degree in a mental health or behavioral health field
Experience or field study experience in mental health site.
Working toward licensure is preferred.
CERTIFICATION/LICENSURE
TACT certified within 90 days after hire.
Approved CPR/BLS preferred
OTHER SKILLS AND ABILITIES
Exceptional communication skills
PAY RANGE:
$26.63 - $41.28
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including:
  • Medical, Dental, Vision
  • Life & Disability Insurance
  • FSA/HSA Options
  • Generous, accruing paid time off
  • Paid Parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Certification Reimbursement
  • Well-being Programs
  • Employee Discounts
  • On-Demand Pay
  • Financial Education
  • Annual recognition/awards events
  • Partner appreciation days
  • Family entertainment/attractions discount
  • Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
  • #1 in the nation on AARP's Best Employers for Workers Over 50
  • One of Working Mother magazine's 100 Best Companies for Working Mothers
  • A Top 50 Company and Top 10 Nonprofit for Executive Women

What Mercy Health employees say

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About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US

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