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Behavioral Health Case Manager Jobs in Boca Raton, FL

Morgan & Morgan, P.A.

Case Manager

Fort Lauderdale, FL

$19 - $24.50/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

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$14

$23

$35

How much do behavioral health case manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for behavioral health case manager in Boca Raton, FL is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $29.33 per hour, depending on experience, location, and employer.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

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What cities near Boca Raton, FL are hiring for Behavioral Health Case Manager jobs?

Cities near Boca Raton, FL with the most Behavioral Health Case Manager job openings:

Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 18% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,655 per year, or $23.9 per hour.

Behavioral Health Counselor - Outpatient Behavioral Health - FT - Days - MRH

Memorial Healthcare System

Hollywood, FL • On-site

$54K - $73K/yr

Full-time

Re-posted 10 days ago

Memorial Healthcare System rating

7.3

Company rating: 7.3 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

268th of 887 rated healthcare providers

Job description

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Performs/oversees daily operations to support Clinical Therapy Services.
Responsibilities:
Facilitates groups with adults and/or adolescents.Maintains patient lists and patient data tracking for outcome reporting.Develops and maintains daily activity schedules.Provides community outreach and engagement as needed.Provides case management and clinical services for clients and their families.Evaluates and assesses the needs and strengths of clients and families.
Competencies:
ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, BEHAVIORAL HEALTH THERAPY, BEHAVIORAL HEALTH TREATMENT PLANNING, CLINICAL POLICIES AND STANDARDS - BEHAVIORAL HEALTH, CUSTOMER SERVICE, PATIENT AND FAMILY CENTERED CARE, PATIENT ASSESSMENT - BEHAVIORAL HEALTH, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
Bachelors (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Fingerprint Screen (FINGERPRNT) - Florida Department of Childrens & Family (DCF)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Work Experience: One (1) year of experience working with patients who have behavioral health conditions such as substance abuse and/or serious mental illness.
Other Information: Other Information: New Hires have 6 months to obtain their BLS CertificationAdditional Education Info: Bachelors Degree in a Social and/or Human Services field
Working Conditions and Physical Requirements:
  • Bending and Stooping = 40%
  • Climbing = 40%
  • Keyboard Entry = 60%
  • Kneeling = 40%
  • Lifting/Carrying Patients 35 Pounds or Greater = 20%
  • Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
  • Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 20%
  • Lifting or Carrying > 75 lbs Non-Patient = 0%
  • Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
  • Pushing or Pulling 26 - 75 lbs Non-Patient = 40%
  • Pushing or Pulling > 75 lbs Non-Patient = 40%
  • Reaching = 60%
  • Repetitive Movement Foot/Leg = 40%
  • Repetitive Movement Hand/Arm = 60%
  • Running = 40%
  • Sitting = 60%
  • Squatting = 20%
  • Standing = 60%
  • Walking = 60%
  • Audible Speech = 60%
  • Hearing Acuity = 60%
  • Smelling Acuity = 40%
  • Taste Discrimination = 0%
  • Depth Perception = 60%
  • Distinguish Color = 60%
  • Seeing - Far = 60%
  • Seeing - Near = 60%
  • Bio hazardous Waste = 40%
  • Biological Hazards - Respiratory = 40%
  • Biological Hazards - Skin or Ingestion = 40%
  • Blood and/or Bodily Fluids = 40%
  • Communicable Diseases and/or Pathogens = 40%
  • Asbestos = 20%
  • Cytotoxic Chemicals = 0%
  • Dust = 40%
  • Gas/Vapors/Fumes = 40%
  • Hazardous Chemicals = 40%
  • Hazardous Medication = 20%
  • Latex = 40%
  • Computer Monitor = 60%
  • Domestic Animals = 40%
  • Extreme Heat/Cold = 20%
  • Fire Risk = 20%
  • Hazardous Noise = 0%
  • Heating Devices = 0%
  • Hypoxia = 0%
  • Laser/High Intensity Lights = 0%
  • Magnetic Fields = 0%
  • Moving Mechanical Parts = 40%
  • Needles/Sharp Objects = 0%
  • Potential Electric Shock = 20%
  • Potential for Physical Assault = 40%
  • Radiation = 0%
  • Sudden Decompression During Flights = 0%
  • Unprotected Heights = 0%
  • Wet or Slippery Surfaces = 40%

Shift:
Primarily for office workers - not eligible for shift differential
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

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About Memorial Healthcare System

Sourced by ZipRecruiter

Memorial Healthcare System is one of the largest public healthcare systems in the United States. A national leader in quality care and patient satisfaction, Memorial has ranked 11 times since 2008 on nationally recognized lists of great places to work - in Modern Healthcare magazine, Florida Trend magazine and Becker's Hospital Review , just to name a few. Memorial's work environment has been rated by employees and physicians alike as an open-door, inclusive culture that is committed to safety, transparency and, above all, outstanding service to patients and families.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Hollywood, FL, US

Year founded

1953

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