Collections, Team Lead
$90K - $102K/yr
Collections Team Lead Department: Operations Reports to: Customer Svc & Collections Mgr Status ... High School Diploma required * Bachelor's degree preferred Experience: * Minimum 3-5 years of ...
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Collections, Team Lead
$90K - $102K/yr
Collections Team Lead Department: Operations Reports to: Customer Svc & Collections Mgr Status ... High School Diploma required * Bachelor's degree preferred Experience: * Minimum 3-5 years of ...
Collections, Team Lead
$90K - $100K/yr
Collections, Team Lead Purpose/Objective: The Collections Team Leader provides day-to-day ... Education: - High School Diploma required - Bachelor's degree preferred Experience: - Minimum 3-5 ...
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Collections, Team Lead
$90K - $100K/yr
Collections, Team Lead Purpose/Objective: The Collections Team Leader provides day-to-day ... Education: - High School Diploma required - Bachelor's degree preferred Experience: - Minimum 3-5 ...
Collections, Team Lead
New York, NY · On-site
$90K - $102K/yr
Collections Team Lead Department: Operations Reports to: Customer Svc & Collections Mgr Status ... Education: • High School Diploma required • Bachelor's degree preferred Experience: • Minimum ...
Collections, Team Lead
New York, NY · On-site
$90K - $102K/yr
Collections Team Lead Department: Operations Reports to: Customer Svc & Collections Mgr Status ... Education: • High School Diploma required • Bachelor's degree preferred Experience: • Minimum ...
Collections Team Lead
Waukegan, IL · On-site
Collections Team Lead Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Looking ... High school diploma or equivalent.Bachelor'sdegreein finance,accountingor a related field preferred ...
Collections Team Lead
Waukegan, IL · On-site
Collections Team Lead Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Looking ... High school diploma or equivalent.Bachelor'sdegreein finance,accountingor a related field preferred ...
Collections Team Lead
Kenosha, WI · On-site
Collections Team Lead Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Looking ... High school diploma or equivalent.Bachelor'sdegreein finance,accountingor a related field preferred ...
Collections Team Lead
Kenosha, WI · On-site
Collections Team Lead Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Looking ... High school diploma or equivalent.Bachelor'sdegreein finance,accountingor a related field preferred ...
Collections Team Lead
Lisle, IL · On-site
$18.25 - $24.75/hr
Position Summary The Collections Team Lead provides leadership and support to 5-7 collection ... High school diploma/GED is required * Required Work Experience : * 5 years of office environment ...
Collections Team Lead
Lisle, IL · On-site
$18.25 - $24.75/hr
Position Summary The Collections Team Lead provides leadership and support to 5-7 collection ... High school diploma/GED is required * Required Work Experience : * 5 years of office environment ...
Collections Team Lead
Milwaukee, WI · On-site
Collections Team Lead Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Looking ... High school diploma or equivalent.Bachelor'sdegreein finance,accountingor a related field preferred ...
Collections Team Lead
Milwaukee, WI · On-site
Collections Team Lead Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Looking ... High school diploma or equivalent.Bachelor'sdegreein finance,accountingor a related field preferred ...
Billing & Collections Team Lead
$17.25 - $23.50/hr
Description We're looking for a motivated Billing & Collections Team Lead to help support the daily operations of our billing & collections team. In this role, you'll serve as a subject matter expert ...
Billing & Collections Team Lead
$17.25 - $23.50/hr
Description We're looking for a motivated Billing & Collections Team Lead to help support the daily operations of our billing & collections team. In this role, you'll serve as a subject matter expert ...
Billing & Collections Team Lead
Durham, NC · On-site
$17.25 - $23.50/hr
Description: We're looking for a motivated Billing & Collections Team Lead to help support the daily operations of our billing & collections team. In this role, you'll serve as a subject matter ...
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Billing & Collections Team Lead
Durham, NC · On-site
$17.25 - $23.50/hr
Description: We're looking for a motivated Billing & Collections Team Lead to help support the daily operations of our billing & collections team. In this role, you'll serve as a subject matter ...
MORTGAGE COLLECTIONS TEAM LEAD
Palatine, IL · On-site
$80 - $100/hr
MORTGAGE COLLECTIONS TEAM LEAD Full Time Palatine, IL, US 14 days ago Requisition ID: 1061 Primary Position Objective The Collections Team Lead will report to the Collections Manager and provide ...
MORTGAGE COLLECTIONS TEAM LEAD
Palatine, IL · On-site
$80 - $100/hr
MORTGAGE COLLECTIONS TEAM LEAD Full Time Palatine, IL, US 14 days ago Requisition ID: 1061 Primary Position Objective The Collections Team Lead will report to the Collections Manager and provide ...
MORTGAGE COLLECTIONS TEAM LEAD
Palatine, IL · On-site
$60 - $80/hr
MORTGAGE COLLECTIONS TEAM LEAD Full Time Palatine, IL, US 6 days ago Requisition ID: 1061 Primary Position Objective The Collections Team Lead will report to the Collections Manager and provide ...
MORTGAGE COLLECTIONS TEAM LEAD
Palatine, IL · On-site
$60 - $80/hr
MORTGAGE COLLECTIONS TEAM LEAD Full Time Palatine, IL, US 6 days ago Requisition ID: 1061 Primary Position Objective The Collections Team Lead will report to the Collections Manager and provide ...
Primary Position Objective The Collections Team Lead will report to the Collections Manager and ... High School diploma. * Thorough understanding of the Fair Debt Collection Practices Act. * Thorough ...
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Primary Position Objective The Collections Team Lead will report to the Collections Manager and ... High School diploma. * Thorough understanding of the Fair Debt Collection Practices Act. * Thorough ...
Help schedule and lead team huddles as needed. Strategic Collections Oversight * Oversee and guide ... High school or equivalent (Required) Experience: * Accounts receivable: 3 years (Required)
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Help schedule and lead team huddles as needed. Strategic Collections Oversight * Oversee and guide ... High school or equivalent (Required) Experience: * Accounts receivable: 3 years (Required)
Senior Lead, Small Business Collections
Denver, CO · On-site
$150 - $200/hr
Lead and optimize collections team performance by setting strategic goals, refining operational structures, and driving KPI maximization * Leverage data trends in reporting to identify procedural ...
New
Senior Lead, Small Business Collections
Denver, CO · On-site
$150 - $200/hr
Lead and optimize collections team performance by setting strategic goals, refining operational structures, and driving KPI maximization * Leverage data trends in reporting to identify procedural ...
New
Collections Team Lead Department: Collections Reports To: Collections Manager FLSA: Non-Exempt ... High school diploma or GED required. Experience and Other Requirements: * Three or more years of ...
Collections Team Lead Department: Collections Reports To: Collections Manager FLSA: Non-Exempt ... High school diploma or GED required. Experience and Other Requirements: * Three or more years of ...
Collections Team Lead Department: Collections Reports To: Collections Manager FLSA: Non-Exempt ... High school diploma or GED required. Experience and Other Requirements: * Three or more years of ...
Collections Team Lead Department: Collections Reports To: Collections Manager FLSA: Non-Exempt ... High school diploma or GED required. Experience and Other Requirements: * Three or more years of ...
Collections Team Leader
Atlanta, GA · On-site
Lead, motivate, and develop a small Collections team to achieve operational objectives, customer outcomes, and individual performance targets. * Set clear goals and expectations, monitor performance ...
Collections Team Leader
Atlanta, GA · On-site
Lead, motivate, and develop a small Collections team to achieve operational objectives, customer outcomes, and individual performance targets. * Set clear goals and expectations, monitor performance ...
Collections Team Member
$17.25 - $23.25/hr
A.) or equivalent from two-year college or technical school required Minimum 2 years' experience in business-to-business collections required Minimum 3 years of related experience and/or training; or ...
Collections Team Member
$17.25 - $23.25/hr
A.) or equivalent from two-year college or technical school required Minimum 2 years' experience in business-to-business collections required Minimum 3 years of related experience and/or training; or ...
Collections Team Member
Orlando, FL · On-site
$17.25 - $23.25/hr
A.) or equivalent from two-year college or technical school required • Minimum 2 years' experience in business-to-business collections required • Minimum 3 years of related experience and/or ...
Collections Team Member
Orlando, FL · On-site
$17.25 - $23.25/hr
A.) or equivalent from two-year college or technical school required • Minimum 2 years' experience in business-to-business collections required • Minimum 3 years of related experience and/or ...
Before School Assistant
Cincinnati, OH · On-site
$15 - $17/hr
Lead and participate in morning activities that encourage creativity, social skills, confidence ... Family & Team Collaboration * Develop positive relationships with children, families, school staff ...
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Before School Assistant
Cincinnati, OH · On-site
$15 - $17/hr
Lead and participate in morning activities that encourage creativity, social skills, confidence ... Family & Team Collaboration * Develop positive relationships with children, families, school staff ...
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Job description
Job Title: Collections Team Lead
Department: Operations
Reports to: Customer Svc & Collections Mgr
Status: Exempt
Grade: 10
Salary Range: $90,000- $102,474
Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: New York, NY
Purpose/Objective:
The Collections Team Leader provides day-to-day supervision and guidance to the Collections team while continuing to manage a portfolio of delinquent accounts. The Team Leader ensures that delinquency management processes are executed consistently, efficiently, and in compliance with internal procedures and legal standards. This role is instrumental in coaching team members, improving departmental workflow, and maintaining strong communication with other departments and leadership.
The Collections Team Leader leads by example, fosters a culture of accountability and professionalism, and serves as the primary point of escalation for complex or high-risk collection matters.
Key Accountabilities:
• Supervise and support daily activities of the Collections team to ensure timely and effective contact with delinquent accounts.
• Conduct routine account reviews and monitor aging reports to ensure appropriate action is being taken on all past due loans.
• Train new team members on policies, systems, and procedures; provide ongoing coaching and performance feedback to the team.
• Oversee follow-up on check and ACH bounces, ensuring that proper communication and resolution steps are taken.
• Review and approve 10-day past due letters and other customer communications for consistency and compliance.
• Serve as the liaison between the Collections team and other departments, including Legal, Loan Servicing, and Sales.
• Support the VP by preparing summaries of delinquent accounts, collections status updates, and action plans for problem loans.
• Coordinate and attend site visits for delinquent or repossession cases; ensure repossession activities are handled in line with company policy.
• Assist with loan workouts and recommend modifications or legal actions as needed.
• Support the in-house attorney in preparing default notices and assist in collections-related legal matters.
• Maintain accurate records of team activities, call logs, payment arrangements, and compliance documentation.
• Ensure team members adhere to BSA/AML compliance requirements and complete all required trainings.
• Participate in and help lead weekly collections meetings; escalate critical issues to the VP as necessary.
• Provide backup support for Collections Representatives during high-volume periods.
Education:
• High School Diploma required
• Bachelor's degree preferred
Experience:
• Minimum 3-5 years of collections experience in a commercial lending, banking or financial services environment
• Prior supervisory or team lead experience strongly preferred
Skills & Knowledge:
• Strong written and verbal communication skills, including negotiation and conflict resolution
Where You Work Matters
• Ability to manage multiple priorities and deliver results in a fast-paced, deadline-driven environment
• Proficient in Microsoft Excel, Word, and TValue; knowledge of company's accounting software required
• Knowledge of repossession and legal collections processes is a plus
• Proven ability to coach others and contribute to a positive team culture
• High level of discretion and professionalism when handling sensitive account matters
About ThinkingAhead
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Nashville, TN, US
Year founded
1984