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Revenue Collections Team Leader Jobs (NOW HIRING)

Liberis

Collections Team Leader

Atlanta, GA · On-site

The role As a Collections Team Leader, you'll take the helm in our in-house collection process, steering a diverse receivables book toward success. Your mission: to maintain impeccable standards of ...

Liberis

Collections Team Leader

Atlanta, GA · On-site

The role As a Collections Team Leader, you'll take the helm in our in-house collection process, steering a diverse receivables book toward success. Your mission: to maintain impeccable standards of ...

Steadfast

Revenue Collections Specialist

San Antonio, FL

$16.50 - $22.25/hr

Collaborate with the accounting team to ensure accurate invoicing and payment application. * Assist ... in preparing reports for leadership on outstanding receivables and cash flow. * Ensure all ...

Steadfast

Revenue Collections Specialist

San Antonio, FL · On-site

$16.50 - $22.25/hr

Collaborate with the accounting team to ensure accurate invoicing and payment application. * Assist ... in preparing reports for leadership on outstanding receivables and cash flow. * Ensure all ...

ThinkingAhead

Collections, Team Lead

New York, NY

$90K - $100K/yr

The Collections Team Leader provides day-to-day supervision and guidance to the Collections team while continuing to manage a portfolio of delinquent accounts. The Team Leader ensures that ...

MED-EL Corporation

Billing & Collections Team Lead

Durham, NC · On-site

$17.25 - $23.50/hr

Support daily revenue cycle operations and ensure accounts are processed accurately. * Research and ... Monitor claim activity, identify posting errors, and communicate findings to leadership. * Identify ...

ThinkingAhead

Collections, Team Lead

New York, NY · On-site

$90K - $102K/yr

The Collections Team Leader provides day-to-day supervision and guidance to the Collections team while continuing to manage a portfolio of delinquent accounts. The Team Leader ensures that ...

ThinkingAhead

Collections, Team Lead

Manhattan, NY · On-site

$90K - $102K/yr

The Collections Team Leader provides day-to-day supervision and guidance to the Collections team while continuing to manage a portfolio of delinquent accounts. The Team Leader ensures that ...

MED-EL Corporation

Billing & Collections Team Lead

Durham, NC · On-site

$17.25 - $23.50/hr

Support daily revenue cycle operations and ensure accounts are processed accurately. * Research and ... Monitor claim activity, identify posting errors, and communicate findings to leadership. * Identify ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$60 - $80/hr

Team Leadership: * Lead and support the collection team in their efforts to collect overdue ... Collections Support * Contact customers with overdue balances and attempt to collect entirely or ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$18.25 - $24.75/hr

Team Leadership: * Lead and support the collection team in their efforts to collect overdue ... Collections Support * Contact customers with overdue balances and attempt to collect entirely or ...

BBA Aviation

Collections Team Member

Orlando, FL

$17.25 - $23.25/hr

Company Description BBA Aviation is a leading global aviation services and aftermarket support ... Responsible for performing work in relation to Business to Business credit control and collections ...

BBA Aviation

Collections Team Member

Orlando, FL · On-site

$17.25 - $23.25/hr

Company Description BBA Aviation is a leading global aviation services and aftermarket support ... Responsible for performing work in relation to Business to Business credit control and collections ...

Synchrony Home Office

Collections Specialist I

Louisville, KY · On-site +1

$17 - $23/hr

Responsibilities Performs administrative support functions related to accounts receivable, billing, collections and revenue support to meet company goals. Supports collections team by completing ...

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Revenue Collections Team Leader information

See salary details

$35.5K

$76.2K

$84K

How much do revenue collections team leader jobs pay per year?

As of Sep 8, 2026, the average yearly pay for revenue collections team leader in the United States is $76,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Revenue Collections Team Leader vs Accounts Receivable Specialist?

AspectRevenue Collections Team LeaderAccounts Receivable Specialist
CredentialsHigh school diploma or equivalent; some roles prefer relevant certificationsHigh school diploma; accounting or finance certifications beneficial
Work EnvironmentSupervisory role overseeing collections team in finance or accounting departmentsIndividual contributor working on invoicing, payment processing, and account reconciliation
Employer & IndustryFinancial services, healthcare, retail, and other industries with revenue collection needsSimilar industries, focusing on managing accounts receivable processes

The Revenue Collections Team Leader manages a team responsible for collecting outstanding payments, ensuring cash flow, and meeting collection targets. In contrast, the Accounts Receivable Specialist handles day-to-day invoicing, payment processing, and account reconciliation. While both roles require financial knowledge and attention to detail, the Team Leader has supervisory responsibilities and strategic oversight, whereas the Specialist focuses on operational tasks.

What is the role of a revenue collections team leader in collections?

A revenue collections team leader oversees the process of collecting outstanding payments from customers or clients, ensuring timely and efficient recovery of revenue. They coordinate team activities, monitor collection performance, and implement strategies to improve cash flow, often using collection software and data analysis tools.

What cities are hiring for Revenue Collections Team Leader jobs?

Cities with the most Revenue Collections Team Leader job openings:

What are popular job titles related to Revenue Collections Team Leader jobs?

For Revenue Collections Team Leader jobs, the most frequently searched job titles are:

Collections Team Leader

Liberis

Atlanta, GA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

At Liberis, our mission is to empower small and medium-sized businesses by removing finance as a friction to growth, delivering contextual, embedded financial solutions to support merchants at every stage of their business lifecycle.
The team
We are the Collections Team! A dedicated group with a clear mission: to assist customers facing financial challenges and guide them back to good standing wherever possible. With team members based across the UK, Sweden and the US, this role will join our Atlanta based team covering the entire US market. Now, we're looking for an experienced and enthusiastic Collections Team Leader to join us and take our team to the next level.
The role
As a Collections Team Leader, you'll take the helm in our in-house collection process, steering a diverse receivables book toward success. Your mission: to maintain impeccable standards of accuracy and timeliness, driving up collection rates while ensuring every customer enjoys a top-notch experience.
In addition to supporting customers, you'll play a key role in overseeing the collections process and leading a talented team, providing guidance, support, and strategic direction to the team, ensuring that all activities align with our commitment to treating customers fairly and effectively managing our receivables portfolio.
What you'll be doing
Team Leadership & Performance Management
  • Lead, motivate, and develop a small Collections team to achieve operational objectives, customer outcomes, and individual performance targets.
  • Set clear goals and expectations, monitor performance against KPIs, and conduct regular one-to-one meetings to provide coaching, feedback, and development support.
  • Foster a high-performance culture focused on accountability, continuous improvement, customer fairness, and operational excellence.
  • Identify training and development needs within the team and implement coaching plans to improve performance and capability.

Quality Assurance & Compliance Oversight
  • Conduct regular quality control reviews of customer calls, account actions, correspondence, and case management activities to ensure compliance with internal policies, regulatory requirements, and company standards.
  • Monitor call quality, customer interactions, account notes, payment arrangements, forbearance decisions, and escalation handling to ensure consistency and accuracy.
  • Provide structured feedback and coaching based on quality assurance findings, identifying trends, risks, and improvement opportunities.
  • Ensure all customer communications and account actions are documented accurately and completed in accordance with Treating Customers Fairly principles and business procedures.
  • Maintain oversight of complaint handling, vulnerable customer processes, and regulatory compliance requirements.

Portfolio Management & Collections Strategy
  • Conduct daily monitoring of the receivables portfolio to identify underperforming, inactive, and high-risk customers.
  • Analyse customer behaviour, payment trends, and portfolio performance to identify opportunities to improve collections outcomes and reduce default risk.
  • Develop and implement proactive and reactive customer engagement strategies to maximise collections performance while maintaining positive customer relationships.
  • Ensure default account volumes remain within agreed budget tolerances through effective collections strategies and risk management practices.

Data Analysis & Reporting
  • Perform detailed statistical and root cause analysis to understand customer inactivity, payment performance, and collection effectiveness.
  • Generate, review, and present reports on collection rates, delinquency trends, default volumes, recoveries, team performance, quality assurance outcomes, and operational KPIs.
  • Use data-driven insights to identify process improvements, increase efficiencies, and support business decision-making.

Customer & Stakeholder Management
  • Engage directly with customers through telephone, email, and other communication channels to resolve complex cases and drive successful outcomes.
  • Act as the primary escalation point for complex customer situations, supporting team members and ensuring timely and effective resolution.
  • Build and maintain strong working relationships with internal stakeholders and external partners to support collections objectives.

Debt Recovery & Agency Management
  • Manage relationships with Debt Collection Agencies (DCAs), ensuring service levels, compliance requirements, and recovery KPIs are achieved.
  • Monitor post write-off recovery performance and take appropriate action to maximise recoveries and improve vendor performance.
  • Review agency reporting and performance metrics to identify opportunities for improved recoveries and customer outcomes.

Process Improvement & Operational Excellence
  • Continuously review collections processes, controls, and customer journeys to identify and implement improvements.
  • Drive initiatives that improve operational efficiency, customer experience, collections effectiveness, and risk management.
  • Support change projects, system enhancements, and new process implementations across the collections function.

Customer Fairness & Culture
  • Champion Liberis values and behaviours, ensuring customers are treated fairly and consistently at every stage of the collections journey.
  • Promote a customer-centric approach that balances commercial outcomes with positive customer experiences and regulatory expectations.
  • Lead by example, creating an inclusive, collaborative, and supportive team environment.

We think you'll need
  • Demonstrated experience within a collections environment, ideally within SME lending, financial services, or commercial finance.
  • Team leadership experience of managing, coaching, and developing small teams.
  • Strong understanding of collections operations, arrears management, recoveries, and customer engagement strategies.
  • Experience conducting quality assurance reviews, call monitoring, compliance assessments, and performance coaching.
  • Excellent analytical and problem-solving skills with the ability to interpret data and drive informed decisions.
  • Strong communication and stakeholder management skills, with the ability to influence at all levels.
  • High level of integrity, professionalism, and sound judgement in all decisions and actions.
  • Advanced proficiency in Microsoft Excel and experience using collections, CRM, and reporting systems.
  • Strong attention to detail with a focus on accuracy, risk management, and compliance.
  • Proven ability to identify process improvements and successfully implement operational enhancements.
  • Self-motivated, highly organised, and able to effectively prioritise workload in a fast-paced environment.
  • Passionate about delivering fair customer outcomes while achieving business objectives.

What happens next?
Think this sounds like the right next move for you? Or if you're not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!
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