BDC Team Lead
Novi, MI · On-site
The ideal candidate will be responsible for assisting the BDC Manager in driving sales performance, managing team operations, and ensuring exceptional customer service. This role requires strong ...
Quick apply
BDC Team Lead
Novi, MI · On-site
The ideal candidate will be responsible for assisting the BDC Manager in driving sales performance, managing team operations, and ensuring exceptional customer service. This role requires strong ...
BDC Team Lead
Novi, MI · On-site
$55K - $90K/yr
The ideal candidate will be responsible for assisting the BDC Manager in driving sales performance, managing team operations, and ensuring exceptional customer service. This role requires strong ...
BDC Team Lead
Novi, MI · On-site
$55K - $90K/yr
The ideal candidate will be responsible for assisting the BDC Manager in driving sales performance, managing team operations, and ensuring exceptional customer service. This role requires strong ...
BDC Team Lead
Novi, MI · On-site
The ideal candidate will be responsible for assisting the BDC Manager in driving sales performance, managing team operations, and ensuring exceptional customer service. This role requires strong ...
BDC Team Lead
Novi, MI · On-site
The ideal candidate will be responsible for assisting the BDC Manager in driving sales performance, managing team operations, and ensuring exceptional customer service. This role requires strong ...
BDC Agent/Scheduler
Sterling Heights, MI · On-site
$14 - $18.50/hr
As a BDC Agent, you will play a crucial role in providing exceptional customer service to our ... and time management skills - Proficient in Microsoft Office and experience with customer ...
Quick apply
BDC Agent/Scheduler
Sterling Heights, MI · On-site
$14 - $18.50/hr
As a BDC Agent, you will play a crucial role in providing exceptional customer service to our ... and time management skills - Proficient in Microsoft Office and experience with customer ...
Part-Time Service Cashier / BDC Assistant
Ferndale, MI · On-site
$14 - $18.50/hr
Part-Time Service Cashier / BDC Assistant Les Stanford Buick GMC Job Type: Part-Time Les Stanford Buick GMC is seeking a friendly, dependable, and motivated Part-Time Service Cashier / BDC Assistant ...
Part-Time Service Cashier / BDC Assistant
Ferndale, MI · On-site
$14 - $18.50/hr
Part-Time Service Cashier / BDC Assistant Les Stanford Buick GMC Job Type: Part-Time Les Stanford Buick GMC is seeking a friendly, dependable, and motivated Part-Time Service Cashier / BDC Assistant ...
BDC Agent/Scheduler
Sterling Heights, MI · On-site
$14 - $18.75/hr
As a BDC Agent, you will play a crucial role in providing exceptional customer service to our ... S trong organizational and time management skills * P roficient in Microsoft Office and experience ...
BDC Agent/Scheduler
Sterling Heights, MI · On-site
$14 - $18.75/hr
As a BDC Agent, you will play a crucial role in providing exceptional customer service to our ... S trong organizational and time management skills * P roficient in Microsoft Office and experience ...
BDC Agent/Scheduler
Sterling Heights, MI · On-site
$14 - $18.75/hr
As a BDC Agent, you will play a crucial role in providing exceptional customer service to our ... and time management skills - Proficient in Microsoft Office and experience with customer ...
BDC Agent/Scheduler
Sterling Heights, MI · On-site
$14 - $18.75/hr
As a BDC Agent, you will play a crucial role in providing exceptional customer service to our ... and time management skills - Proficient in Microsoft Office and experience with customer ...
BDC Agent/Scheduler
Sterling Heights, MI · On-site
$14 - $18.75/hr
As a BDC Agent, you will play a crucial role in providing exceptional customer service to our ... S trong organizational and time management skills * P roficient in Microsoft Office and experience ...
BDC Agent/Scheduler
Sterling Heights, MI · On-site
$14 - $18.75/hr
As a BDC Agent, you will play a crucial role in providing exceptional customer service to our ... S trong organizational and time management skills * P roficient in Microsoft Office and experience ...
BDC Representative - Sales
Highland, MI · On-site
$13.75 - $18.50/hr
As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
Quick apply
BDC Representative - Sales
Highland, MI · On-site
$13.75 - $18.50/hr
As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Livonia, MI · On-site
$14 - $18.75/hr
As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
Quick apply
BDC Representative - Sales
Livonia, MI · On-site
$14 - $18.75/hr
As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Novi, MI · On-site
$14 - $18.75/hr
As a BDC (Business Development Center) Representative for Feldman Autmotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
Quick apply
BDC Representative - Sales
Novi, MI · On-site
$14 - $18.75/hr
As a BDC (Business Development Center) Representative for Feldman Autmotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Highland, MI · On-site
$13.75 - $18.50/hr
As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Highland, MI · On-site
$13.75 - $18.50/hr
As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Livonia, MI · On-site
$14 - $18.75/hr
Description As a BDC (Business Development Center) Representative for Feldman Automotive, you will ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Livonia, MI · On-site
$14 - $18.75/hr
Description As a BDC (Business Development Center) Representative for Feldman Automotive, you will ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Novi, MI · On-site
$14 - $18.75/hr
As a BDC (Business Development Center) Representative for Feldman Autmotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Novi, MI · On-site
$14 - $18.75/hr
As a BDC (Business Development Center) Representative for Feldman Autmotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Novi, MI · On-site
$14 - $18.75/hr
Description As a BDC (Business Development Center) Representative for Feldman Autmotive, you will ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Novi, MI · On-site
$14 - $18.75/hr
Description As a BDC (Business Development Center) Representative for Feldman Autmotive, you will ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Highland, MI · On-site
$13.75 - $18.50/hr
Description As a BDC (Business Development Center) Representative for Feldman Automotive, you will ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Highland, MI · On-site
$13.75 - $18.50/hr
Description As a BDC (Business Development Center) Representative for Feldman Automotive, you will ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Livonia, MI · On-site
$14 - $18.75/hr
As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Sales
Livonia, MI · On-site
$14 - $18.75/hr
As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a ... management (CRM) software - Strong attention to detail and ability to accurately document ...
BDC Representative - Service
Wixom, MI · On-site
$14.50 - $19.25/hr
... management - Meet and exceed monthly performance metrics and goals We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. If you ...
BDC Representative - Service
Wixom, MI · On-site
$14.50 - $19.25/hr
... management - Meet and exceed monthly performance metrics and goals We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. If you ...
BDC Representative - Service
Highland, MI · On-site
$13.75 - $18.50/hr
... management - Meet and exceed monthly performance metrics and goals We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. If you ...
Quick apply
BDC Representative - Service
Highland, MI · On-site
$13.75 - $18.50/hr
... management - Meet and exceed monthly performance metrics and goals We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. If you ...
BDC Representative - Service
Highland, MI · On-site
$13.75 - $18.50/hr
... management - Meet and exceed monthly performance metrics and goals We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. If you ...
BDC Representative - Service
Highland, MI · On-site
$13.75 - $18.50/hr
... management - Meet and exceed monthly performance metrics and goals We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. If you ...
Bdc Manager information
See Novi, MI salary details
$17.8K - $26.1K
3% of jobs
$26.1K - $34.3K
4% of jobs
$34.3K - $42.5K
9% of jobs
$45.6K is the 25th percentile. Wages below this are outliers.
$42.5K - $50.7K
22% of jobs
The median wage is $58.6K / yr.
$50.7K - $59K
12% of jobs
$59K - $67.2K
8% of jobs
$67.2K - $75.4K
11% of jobs
$78.3K is the 75th percentile. Wages above this are outliers.
$75.4K - $83.7K
16% of jobs
$83.7K - $91.9K
9% of jobs
$91.9K - $100.1K
4% of jobs
$100.1K - $108.4K
1% of jobs
$17.8K
$64.9K
$108.4K
How much do bdc manager jobs pay per year?
As of Aug 26, 2026, the average yearly pay for bdc manager in Novi, MI is $64,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $80,200.00 per year, depending on experience, location, and employer.
What is a BDC manager?
A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.
What are the key skills and qualifications needed to thrive as a BDC manager?
To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.
What are the main challenges a BDC manager might face when managing a dealership's customer communications?
A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.
What is the difference between Bdc Manager vs Bdc Representative?
| Aspect | Bdc Manager |
|---|
| Credentials | Experience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education. |
|---|---|
| Work Environment | Office setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments. |
| Employer & Industry Usage | Used in automotive, retail, and financial sectors; common in dealerships and sales organizations. |
The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.
How much do Bdc managers make?
Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.
Is being a Bdc Manager a good job?
A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
More about Bdc Manager jobs
What are the most commonly searched types of Bdc jobs in Novi, MI?
The most popular types of Bdc jobs in Novi, MI are:
What are popular job titles related to Bdc Manager jobs in Novi, MI?
For Bdc Manager jobs in Novi, MI, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Novi, MI look for?
The top searched job categories for Bdc Manager jobs in Novi, MI are:
What cities near Novi, MI are hiring for Bdc Manager jobs?
Cities near Novi, MI with the most Bdc Manager job openings:
Feldman Automotive Group rating
4.1
Based on 5 frontline employees who took The Breakroom Quiz
153rd of 155 rated car dealerships
Job description
Description:
We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in driving sales performance, managing team operations, and ensuring exceptional customer service. This role requires strong leadership skills, a passion for sales, and the ability to develop and implement effective strategies to achieve business goals.
Key Responsibilities:
- Monitor team performance and provide coaching and feedback to improve results.
- Collaborate with BDC Manager and other departments to ensure a seamless customer experience.
- Help create and maintain a positive and motivating work environment.
- Handle escalated customer inquiries and resolve issues effectively.
- Prepare regular reports on team performance and sales activities for management.
Requirements:Skills and Qualifications:
- Proven experience in a sales leadership role, preferably in a BDC or automotive environment.
- Strong understanding of sales processes and customer relationship management.
- Excellent communication and interpersonal skills.
- Ability to motivate and inspire a team to achieve high performance.
- Proficient in using CRM software and sales analytics tools.
- Strong problem-solving skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. If you are a dynamic leader with a passion for sales, we encourage you to apply and join our team!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.