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Bdc Manager Jobs in Kitchener, ON (NOW HIRING)

Magna

Business Development Manager

Milton, ON

The Department Manager oversees resources to ensure safety, quality and production levels are maintained in order to meet Customer requirements. MINIMUM JOB REQUIREMENTS: Related Certification ...

Sonepar

Business Development Manager

Cambridge, ON

In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces. Why Join Us? * You will be joining a market leader ...

BrokerLink

Account Manager II, CI

Burlington, ON

About the role We are looking for an Account Manager, Commercial Insurance to join our growing team! What you'll do here: * Provide customers with prompt service by providing advice, helping ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Kitchener, ON

Bdc Manager information

See Kitchener, ON salary details

$23.8K

$57.1K

$100.8K

How much do bdc manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for bdc manager in Kitchener, ON is $57,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,986.00 and $71,373.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
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What cities near Kitchener, ON are hiring for Bdc Manager jobs?

Cities near Kitchener, ON with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $57,085 per year, or $27.4 per hour.

Business Development Manager

Columbia Safety & Supply Family of Companies

Burlington, ON • On-site

Full-time

Re-posted 15 days ago

Job description

Our Canadian HQ is in Burlington, ON, and our team actively engages with clients from our eight strategically placed facilities throughout the US & Canada. Our engaged and employee-centric culture has been recognized by our employees as an INC Magazine Best Workplace. 

To achieve the greatest amount of success possible in this role, you will need to be a driven, customer-experience-oriented professional with a drive for personal goal attainment as well as the enrichment of the team. This sought-after position requires extraordinary communication methods, social skills, and time management.
  • Provide exceptional customer service, by learning our products, to provide additional support to clients via phone, email, and in-person interactions
  • Address customer inquiries, concerns, and requests promptly and professionally while maintaining accurate and detailed customer records in our CRM system
  • Work with the VP of Sales to create and execute a growth strategy for quarterly and annual sales and profitability goals
  • Develop a solid understanding of the characteristics and trends of all markets represented by our clients
  • Develop quality relationships with industry influencers, potential new clients, and existing clients as appropriate, including via phone, online, and in-person
  • Identify and grow opportunities within the existing client portfolio 
  • Travel as needed to meet with existing and potential clients, for tradeshow and industry events, and for internal GME events, as necessary (estimated travel up to 10%)
  • Partner with Marketing and other business functions to enable Sales discussions, driving the growth of current and new clients
  • Experience creating and growing a sales territory or category vertical is required
  • Demonstrable experience in negotiating and meeting client requirements
  • Marketing Research experience is preferred 
  • Broad knowledge and experience with technology
  • Excellent interpersonal skills, organizational skills, and capacity to develop strategy
  • Excellent written and oral communication skills
Our team has built an energetic and motivating work environment - we take pride in creating a workspace where you can succeed and have a good time while doing it. Our teammates enjoy perks like:
  • Growth oriented group of companies with a stable work environment
  • Employer-sponsored team events and food
  • A collaborative, high-performing team culture
  • Consistent/set work hours, Monday-Friday, no weekends for most roles
  • Valuable teammates who are critical to the success of the the business
  • Opportunities to have a voice in how things get done
Applications are being taken exclusively online for this role, we look forward to learning how your talents will support the growth and vision of our organization!

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Columbia Safety family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.

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