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Bdc At Jobs in Ohio (NOW HIRING)

Toyota Direct

Sales BDC Agent

Columbus, OH · On-site

If you excel at phone communication and embody a friendly and respectful demeanor, we want you on our team. BDC Agents manage customer Internet leads and respond to all inquiries in a quick and ...

Auto Direct LLC

Sales BDC Agent

Columbus, OH

If you excel at phone communication and embody a friendly and respectful demeanor, we want you on our team. BDC Agents manage customer Internet leads and respond to all inquiries in a quick and ...

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All JobsBdc At JobsBdc At Jobs in Ohio

Bdc At information

What is the difference between Bdc At vs Bdc Rep?

AspectBdc AtBdc Rep
CredentialsHigh school diploma or equivalent, sales or customer service experienceHigh school diploma or equivalent, sales or customer service experience
Work EnvironmentOffice setting, dealership or retail environmentOffice and dealership environment, interacting with customers and staff
Industry UsageCommonly used in automotive sales teams as an assistant or support roleUsed as a sales or customer service representative in automotive dealerships

The main difference between a Bdc At and a Bdc Rep lies in their roles within the dealership. A Bdc At typically supports the sales team with administrative tasks and customer follow-up, while a Bdc Rep actively engages with customers to generate sales. Both roles require similar credentials and work in comparable environments, but their responsibilities differ in focus and daily activities.

Is being a BDC at a good job?

Being a BDC (Business Development Center) representative is a sales support role that involves lead generation, customer communication, and appointment setting, often requiring strong communication skills and familiarity with CRM tools. It can offer a stable income with commission opportunities and serve as a stepping stone to sales or management positions in the automotive or sales industry. Job satisfaction depends on individual preferences for sales work, work environment, and compensation structure.

What are popular job titles related to Bdc At jobs in Ohio?

For Bdc At jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Bdc At jobs in Ohio look for?

The top searched job categories for Bdc At jobs in Ohio are:

Bdc At jobs near you
Infographic showing various Bdc At job openings in Ohio as of August 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

BDC Customer Care Specialist

SERPENTINI CHEVROLET OF WESTLAKE

Westlake, OH • On-site

$38K - $72K/yr

Other

Retirement, PTO

Re-posted 2 days ago

Job description

BDC Customer Care Specialist

Serpentini Auto Group is looking for a full time BDC Customer Care Specialist to join our team! The right candidate will have excellent interpersonal and communication skills and the ability to successfully educate customers on our product and feature offerings. This position responds to customer information requests, answer incoming sales calls in an effort to set an appointment for an in store visit or to secure a vehicle before their visit. One evening and every other weekend required.

$38,000-$72,000 per year!

You will be utilizing calls, texts, emails - so grammar and a comfort level with being on the phone is important.

ZERO experience is ok - great opportunity for a student or someone looking to supplement their full time income. Opportunity for advancement into other departments as our company insists on home grown talent!

Benefits

  • 401(k) plan
  • Paid time off
  • Opportunities for advancement
  • Employee discounts

Responsibilities

  • Interact with customers to identify their individual needs and opportunities for new/used cars sales presentation
  • Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
  • Complete phone calls as assigned by the BDC Manager
  • Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
  • Stay informed about new products, features, accessories, etc., and their benefits to customers
  • Attend product and sales training as requested by BDC
  • Attend sales meetings
  • Maintain a professional appearance

Qualifications

  • Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
  • Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form

Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our six locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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