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Bcc Supervisor information

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How much do bcc supervisor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for bcc supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What is a BCC supervisor?

Bcc Supervisors, or Business Contact Center Supervisors, are professionals who oversee the daily operations of a contact center or customer service department. They manage a team of agents, monitor performance metrics, ensure high-quality customer interactions, and implement policies to improve efficiency and customer satisfaction. Bcc Supervisors also handle escalated issues, provide training and coaching to staff, and analyze data to optimize workflow. Their role is essential in maintaining a productive and customer-focused environment within organizations that rely on contact centers.

What are the key skills and qualifications needed to thrive as a BCC supervisor, and why are they important?

To thrive as a BCC (Broadcast Control Center) Supervisor, you need a solid background in broadcast operations, technical troubleshooting, and team leadership, often supported by a degree in communications or a related field. Familiarity with broadcast automation systems, signal monitoring equipment, and relevant compliance standards is typically required. Strong organizational skills, effective communication, and the ability to manage high-pressure situations will set you apart in this role. These competencies are vital to ensure smooth broadcast operations, quick resolution of technical issues, and compliance with industry regulations.

What are some common challenges faced by a BCC supervisor, and how can they be effectively managed?

BCC Supervisors often face challenges such as balancing multiple priorities, ensuring team productivity, and addressing operational issues in real time. Effective management involves clear communication, strong organizational skills, and the ability to adapt quickly to changing circumstances. Regular check-ins with team members, leveraging workflow management tools, and fostering a collaborative environment can help mitigate these challenges and maintain high performance standards.

What are popular job titles related to Bcc Supervisor jobs?

For Bcc Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Bcc Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $63,748 per year, or $30.6 per hour.

Medical Billing & Collections Generalist

Lafayette, IN • On-site

Rotech Healthcare Inc.
Health Care and Social Assistance • 1 - 5K employees
Learn more about Rotech Healthcare Inc.external

$17.50 - $22.50/hr

Full-time

Re-posted 19 days ago

Job description

Overview

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.


Responsibilities

Summary

We are seeking a dedicated Billing Collection Generalist for our Billing Center. In this position you are responsible for the completion of special projects as assigned by the Billing Center manager (BCM) or supervisor (BCS), working directly with them to ensure all projects are handled effectively and efficiently.

Pay starting at $15

  • Mon - Fri scheduled shift / flex hours between 7am - 5pm
  • Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

  • All manual re-billing audits are reviewed for accuracy and turned into supervisor for approval before posting, insures release of claim
  • Contacts payer, patient or location as appropriate
  • Documents all work done in iWorkQ via notes and patient notes in eIntake
  • Ensures good communication with locations and payers
  • Processes all adjustments within iWorkQ
  • Processes doctor and insurance changes in eIntake
  • Reports to BCC Supervisor any payer trends preventing payment
  • Resolves emails from BCC Supervisor/BCM within 48 hours
  • Reviews patient information in IMBS and eIntake to determine why the claim is unpaid
  • Reviews patient information in IMBS to determine if an adjustment is valid
  • Special Projects as assigned by the BCD with specific instructions as to how to complete and when to complete by
  • Works with BCC Supervisor and Team Lead on resolution of payer and patient issues
  • Performs other duties as assigned

Qualifications

Employment is contingent on

  • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
  • Drug screen (when applicable for the position)
  • Compliance with healthcare facility credentialing process (when applicable for the position)
  • Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

  • High school diploma or GED equivalent, required

Preferred Education and/or Experience

  • One to three years of related prior work experience in a team-oriented environment
  • Experience in medical field and administrative record management, preferred
  • Strong customer service background

Skills and Competencies

  • Effectively communicate in English; both oral and written
  • Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
  • Maintain confidentiality, discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team

Machines, Equipment and Technical Abilities

  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

  • Lifting may be required at times
  • Requires sitting, walking, standing, talking and listening
  • Requires close vision to small print on computer and/or tablet and paperwork