Bcbsaz Jobs (NOW HIRING)

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy.AZ Blue offersa variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:

• Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week

• Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week

• Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month

• Onsite: daily onsite requirement based on the essential functions of the job

• Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.

This position is hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona

REQUIRED COMPETENCIES

Required Job Skills

• Intermediate skill in use of office equipment including copier, fax machine, scanner and telephones
• Intermediate PC proficiency Intermediate skill in word processing, spreadsheet and database software

Required Professional Competencies

• Health care payer business knowledge including processes and operational data and functions that support the business
• Maintain confidentiality and privacy
• Capable of investigative and analytical research to make decisions and recommendations based on available information
• Independent and sound judgment with good problem solving skills
• Knowledge of managed care, utilization management, and quality management
• Establish and maintain working relationships with health care providers, members and coworkers
• Strong verbal and written communication skills and the ability to compose a variety of business correspondence and interact professionally with a diverse groups, executives, managers, and subject matter experts.
• Practice interpersonal and active listening skills to achieve customer satisfaction and departmental communication standards
• Ability to Interpret policies, programs and guidelines
• Establish and maintain working relationships in a collaborative team environment
• Organizational skills with the ability to prioritize tasks and work with multiple priorities

Required Leadership Experience and Competencies

• Ability to use available information to focus project's scope and identify priorities
• Ability to coordinate/lead small projects
• Represent BCBSAZ in the community

PREFERRED COMPETENCIES

Preferred Job Skills

• Advanced PC proficiency
• Knowledge of CPT-4 and ICD coding
• Knowledge of URAC standards or survey

Preferred Professional Competencies

• Maintains current knowledge of State, Federal, BCBSAZ, and other applicable regulatory/accrediting agency requirements as they apply to department functions

Preferred Leadership Experience and Competencies

• N/A

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.