Support Specialist
$20/hr
Backed by Battery Ventures, PrestoSports delivers solutions for building athletic brands, igniting fans, and funding sports programs. Battery Ventures formed its sports division in 2017 which ...
Support Specialist
$20/hr
Backed by Battery Ventures, PrestoSports delivers solutions for building athletic brands, igniting fans, and funding sports programs. Battery Ventures formed its sports division in 2017 which ...
Kav - Software Engineer
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KAV is backed by 43North, Precursor Ventures, Brown & White and partners at Battery Ventures and Next Step Capital. The Role: Coding the Future of Fabrication You won't be moving buttons around a ...
Kav - Software Engineer
Buffalo, NY · On-site
KAV is backed by 43North, Precursor Ventures, Brown & White and partners at Battery Ventures and Next Step Capital. The Role: Coding the Future of Fabrication You won't be moving buttons around a ...
Talent Network
Boston, MA · On-site
Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a ...
Quick apply
Talent Network
Boston, MA · On-site
Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a ...
Talent Network
Medical
Dental
Vision
Retirement
PTO
Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a ...
Talent Network
Medical
Dental
Vision
Retirement
PTO
Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a ...
... Battery Ventures and top B2B operators. By joining our talent community, you'll: * Be among the first to hear about new CSM opportunities as we scale * Stay connected with a remote-first team of ...
... Battery Ventures and top B2B operators. By joining our talent community, you'll: * Be among the first to hear about new CSM opportunities as we scale * Stay connected with a remote-first team of ...
Product Manager
Chicago, IL · On-site
We recently raised a $40M Series B led by Battery Ventures , with participation from existing investors including Y Combinator, Lightbank, Northwestern Mutual Future Ventures, Stage 2 Capital, and ...
Product Manager
Chicago, IL · On-site
We recently raised a $40M Series B led by Battery Ventures , with participation from existing investors including Y Combinator, Lightbank, Northwestern Mutual Future Ventures, Stage 2 Capital, and ...
Customer Success Manager
Chicago, IL · On-site
We recently raised a $40M Series B led by Battery Ventures, with participation from existing investors including Y Combinator, Lightbank, Northwestern Mutual Future Ventures, Stage 2 Capital, and ...
Customer Success Manager
Chicago, IL · On-site
We recently raised a $40M Series B led by Battery Ventures, with participation from existing investors including Y Combinator, Lightbank, Northwestern Mutual Future Ventures, Stage 2 Capital, and ...
Game Play Engineer, Battle Road
$150K - $185K/yr
Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we ...
Game Play Engineer, Battle Road
$150K - $185K/yr
Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we ...
Audio Engineer
$450 - $900/mo
Our global team is distributed across the US and UK, and is backed by some of the best-known consumer industry investors (TCG, Battery Ventures, Union Square Ventures, Octopus and others). As an ...
Quick apply
Audio Engineer
$450 - $900/mo
Our global team is distributed across the US and UK, and is backed by some of the best-known consumer industry investors (TCG, Battery Ventures, Union Square Ventures, Octopus and others). As an ...
Account Executive
Coral Gables, FL · On-site
Backed by powerhouse investors like Andreessen Horowitz (a16z), GGV Capital, and Battery Ventures, we're here to disrupt, innovate, and lead. If you're looking for a place where you can unleash your ...
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Coral Gables, FL · On-site
Backed by powerhouse investors like Andreessen Horowitz (a16z), GGV Capital, and Battery Ventures, we're here to disrupt, innovate, and lead. If you're looking for a place where you can unleash your ...
Audio Engineer
$450 - $900/mo
Our global team is distributed across the US and UK, and is backed by some of the best-known consumer industry investors (TCG, Battery Ventures, Union Square Ventures, Octopus and others). As an ...
Quick apply
Audio Engineer
$450 - $900/mo
Our global team is distributed across the US and UK, and is backed by some of the best-known consumer industry investors (TCG, Battery Ventures, Union Square Ventures, Octopus and others). As an ...
Staff Product Manager
$205K - $255K/yr
Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we ...
Staff Product Manager
$205K - $255K/yr
Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we ...
Audio Engineer
Los Angeles, CA · On-site
Our global team is distributed across the US and UK, and is backed by some of the best-known consumer industry investors (TCG, Battery Ventures, Union Square Ventures, Octopus and others). As an ...
Audio Engineer
Los Angeles, CA · On-site
Our global team is distributed across the US and UK, and is backed by some of the best-known consumer industry investors (TCG, Battery Ventures, Union Square Ventures, Octopus and others). As an ...
Our global team is distributed across the US and UK, and is backed by some of the best-known consumer industry investors (TCG, Battery Ventures, Union Square Ventures, Octopus and others). As an ...
Our global team is distributed across the US and UK, and is backed by some of the best-known consumer industry investors (TCG, Battery Ventures, Union Square Ventures, Octopus and others). As an ...
Our global team is distributed across the US and UK, and is backed by some of the best-known consumer industry investors (TCG, Battery Ventures, Union Square Ventures, Octopus and others). As an ...
Our global team is distributed across the US and UK, and is backed by some of the best-known consumer industry investors (TCG, Battery Ventures, Union Square Ventures, Octopus and others). As an ...
Senior Software Engineer
New York, NY · On-site
$135K - $200K/yr
Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a ...
Quick apply
Senior Software Engineer
New York, NY · On-site
$135K - $200K/yr
Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a ...
Sales Manager - Quantum Solutions
Santa Barbara, CA · On-site +1
Quantum Machines is backed by top tier investors such as PSG Equity, Battery Ventures, TLV Partners, Red Dot Capital, and other leading funds. We are looking for a high-energy, technology-oriented ...
Sales Manager - Quantum Solutions
Santa Barbara, CA · On-site +1
Quantum Machines is backed by top tier investors such as PSG Equity, Battery Ventures, TLV Partners, Red Dot Capital, and other leading funds. We are looking for a high-energy, technology-oriented ...
Sales Manager - Quantum Solutions
Los Angeles, CA · On-site +1
Quantum Machines is backed by top tier investors such as PSG Equity, Battery Ventures, TLV Partners, Red Dot Capital, and other leading funds. We are looking for a high-energy, technology-oriented ...
Sales Manager - Quantum Solutions
Los Angeles, CA · On-site +1
Quantum Machines is backed by top tier investors such as PSG Equity, Battery Ventures, TLV Partners, Red Dot Capital, and other leading funds. We are looking for a high-energy, technology-oriented ...
Sales Manager - Quantum Solutions
Boston, NY · On-site +1
Quantum Machines is backed by top tier investors such as PSG Equity, Battery Ventures, TLV Partners, Red Dot Capital, and other leading funds. We are looking for a high-energy, technology-oriented ...
Sales Manager - Quantum Solutions
Boston, NY · On-site +1
Quantum Machines is backed by top tier investors such as PSG Equity, Battery Ventures, TLV Partners, Red Dot Capital, and other leading funds. We are looking for a high-energy, technology-oriented ...
Senior Product Designer
New York, NY · On-site
$150K - $175K/yr
Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a ...
Quick apply
Senior Product Designer
New York, NY · On-site
$150K - $175K/yr
Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a ...
Battery Ventures information
What types of career advancement opportunities are available for professionals at Battery Ventures?
Professionals at Battery Ventures can pursue a clear career progression, typically moving from analyst or associate roles to principal and partner levels as they gain experience and demonstrate success in sourcing and managing investments. The firm places significant emphasis on mentorship, continuous learning, and exposure to a wide range of industries, which helps employees develop both deep expertise and broad networks. Advancement is often tied to strong performance, deal execution, and the ability to add value to portfolio companies. In addition, employees are encouraged to participate in industry events and professional development, positioning them for leadership roles both within the firm and across the venture capital ecosystem.
What are the key skills and qualifications needed to thrive in a Battery Ventures position?
To thrive at Battery Ventures in a professional capacity (such as Investment Associate or Principal), you need a strong background in finance, business analysis, and market research, typically with an MBA or relevant degree. Mastery of financial modeling tools, CRM platforms, and investment analysis software is often required. Exceptional communication, networking, and relationship-building skills distinguish top performers in this field. These abilities are crucial to identify promising investments, build strong partnerships, and drive successful portfolio outcomes in a fast-paced venture capital environment.
What is a Battery Ventures job?
A Battery Ventures job typically refers to a role at Battery Ventures, a global investment firm focused on technology and innovation-driven companies. Employees may work in investment analysis, portfolio management, operations, or other business functions supporting the firm's growth strategy. Positions often require strong analytical skills, industry expertise, and an entrepreneurial mindset. Battery Ventures hires professionals across various experience levels, from entry-level analysts to senior investment partners.
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Cities with the most Battery Ventures job openings:
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$20/hr
Full-time
Posted 18 days ago
Job description
Support Specialist
PrestoSports provides industry leading sports technology solutions and support to help athletic organizations create fans for life. We are a SaaS company providing technology to colleges and conference offices. Backed by Battery Ventures, PrestoSports delivers solutions for building athletic brands, igniting fans, and funding sports programs. Battery Ventures formed its sports division in 2017 which included the acquisitions of PrestoSports, Stretch Internet, and Black Diamond (SIDHelp). PrestoSports is committed to delivering customers a more expansive suite of software solutions to help them nurture and grow their tight-knit communities of members, fans, athletes and coaches.
As a PrestoSports Support Specialist, you'll be a problem solver, working collaboratively with your team to creatively address technical and human challenges faced by our clients. With a strong understanding of the sports industry, you'll empathize with the daily demands of sports information professionals while delivering exceptional support through clear and effective communication. In our fast-paced, ever-evolving technology environment, you'll remain a constant learner, adapting to new tools and workflows while maintaining a positive attitude under pressure. Attention to detail and accountability are key, as every interaction is an opportunity to strengthen client relationships and ensure seamless user experiences. Flexibility and a proactive mindset will empower you to tackle new challenges and grow as an essential member of our team.
Salary: FT, $20/hr, eligible for OT
RESPONSIBILITIES & DUTIES:
- Provide customers with guidance through PrestoSports suite of digital products, such as PrestoSports content management system, live stats, and apps.
- Provide timely and accurate responses to customers problems via Salesforce cases, live chat, or texting/SMS.
- Create and maintain positive and long-term relationships with PrestoSports customers.
- Serve as the liaison between customers experiencing advanced issues and PrestoSports internal teams, such as product, sales, and marketing.
- Office hours 1:1 trainings for our customers
- Be available for a flexible work schedule to accommodate games and events throughout the day, including nights and weekends.
YOU ARE/A:
- Problem solver. You'll work collaboratively with your team to creatively solve a variety of technology and human problems for our clients. You must be confident and self-assured.
- Industry Enthusiast. You understand our customer base and the challenges they face, along with the daily grind of sports information/communication teams.
- Communicator. You'll be communicating with hundreds of partners on a yearly basis and have strong verbal and written communication skills.
- Constant learner. We are a technology-focused organization that is constantly evolving our products, services, and work processes, learning together how we can best serve our clients. You must be able to stay positive and upbeat during high-stress situations.
- Accountable. PrestoSports is a team of various talents and responsibilities, all working together to build products that connect with our clients and fans. Every member of our team works cohesively to solve problems and complete the task at hand.
- Detail oriented. Our ideal candidate can pay close attention to the work in front of them. Every interaction is an opportunity to positively impact the partner experience.
- Flexible. Every day is a new opportunity to experience and grow as a valuable team member. Our ideal candidate is agile, looking for a challenge, and can multitask.
QUALIFICATIONS AND EXPERIENCE REQUIRED:
- Bachelor's degree preferred not required
- At least 2-3 years of support, customer-facing experience
- Knowledge and background in product best practices and systems
- Basic understanding of Salesforce, Google Suite, and collegiate sports
- Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
- Experience in software-as-a-service (SaaS) and sports statistical software
- Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
- Ability to work and thrive in a team environment, focused on achieving results
- Ability to work both independently and as part of a team
- Ability to recognize basic procedural issues as they arise and escalate to the appropriate level
Business Unit:
PrestoSports
Scheduled Weekly Hours:
40
Number of Openings Available:
2
Worker Type:
Regular
More About Jonas Software:
Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.
Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.
Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.
Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.