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How much do baptist hospital receptionist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for baptist hospital receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What does a Baptist Hospital Receptionist do?

A Baptist Hospital Receptionist is responsible for greeting patients and visitors, answering phone calls, scheduling appointments, and assisting with patient check-in and check-out procedures. They serve as the first point of contact in the hospital and provide information, directions, and support to ensure a smooth experience for patients and their families. Receptionists also handle administrative tasks, such as managing patient records and processing paperwork, while maintaining a professional and compassionate attitude.

What are the key skills and qualifications needed to thrive as a Baptist Hospital Receptionist?

To thrive as a Baptist Hospital Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, appointment scheduling software, and basic office equipment is typically required. Exceptional interpersonal skills, professionalism, and the ability to remain calm under pressure set candidates apart. These skills ensure efficient patient check-in, accurate information management, and a welcoming environment that supports overall patient satisfaction.

What are some typical challenges faced by a Baptist Hospital Receptionist, and how are they addressed?

As a Baptist Hospital Receptionist, you may encounter challenges such as managing a high volume of patient check-ins, addressing urgent requests, and handling sensitive information confidentially. The role often requires multitasking and maintaining a calm, welcoming demeanor even during busy periods. To address these challenges, receptionists rely on strong organizational skills, use hospital management software efficiently, and collaborate closely with nursing staff and other departments to ensure smooth patient flow and effective communication.

What is the difference between Baptist Hospital Receptionist vs Baptist Hospital Medical Secretary?

AspectBaptist Hospital ReceptionistBaptist Hospital Medical Secretary
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer medical office training
Work EnvironmentFront desk, patient check-in areaMedical office, administrative area
Job DutiesGreeting patients, answering phones, schedulingManaging medical records, appointment scheduling, correspondence

While both roles are essential in a hospital setting, the Baptist Hospital Receptionist primarily handles front desk duties and patient interactions, whereas the Baptist Hospital Medical Secretary focuses on administrative tasks like managing medical records and correspondence. The roles often overlap but differ mainly in scope and responsibilities.

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Baptist Hospital Receptionist jobs near you
Infographic showing various Baptist Hospital Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 69% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Medical Receptionist I - Gastroenterology - Brent Lane

Baptist Health Care

Pensacola, FL • On-site

$14.50 - $17.50/hr

Full-time

Re-posted 26 days ago

Job description


The schedule is Monday-Thursday 8:00am-5:00pm and Friday 8:00am-2:00pm. This position is primarily located at the Brent Lane campus, but occasional travel might be required to the Gulf Breeze or 9-Mile location.
The Medical Receptionist I greets and registers incoming patients in the practice management system, and collects/enters demographic and insurance information with a high degree of accuracy. The position confirms and schedules appointments, collects copayments, and verifies insurance. The position explains financial requirements to patients or responsible parties and enters payments into the practice management system. The position receives incoming telephone calls in a prompt, courteous, and professional manner. The Medical Receptionist I may also be responsible for processing and following up on referrals that are generated by the providers. The position may initiate requests for authorization of patient services, verifies benefits, enters/documents authorizations, and communicates status of authorizations to medical staff. The position may schedule referral appointments for tests, procedures, and follow-up.
Responsibilities
  • Greets visitors or patients and directs them as appropriate using the mission, vision and values of Baptist Health Care.
  • Enters all patient demographics into the practice management system and continually maintains patient information in the patient record.
  • Accountable for appointments and scheduling patients properly on the days and times specified, as well as reminding patients of appointments. May be responsible for duties including, but not limited to, the following: coordinates and schedules appointments, ensures appointment reminders and online appointment requests are managed timely, and follows up with patients who "no-show" to reschedule appointment.
  • Receives and routes incoming telephone calls in a prompt, courteous, and professional manner.
  • Operates a variety of office equipment effectively.
  • Verifies health insurance eligibility and understands copays, co-insurance and deductibles, as applicable.
  • Explains financial requirements to patients or responsible parties and collects patient financial portions (copays/coinsurance), as applicable.
  • Reconciles daily charges and payments with high degree of accuracy, as applicable.
  • Responsible for smooth coordination and documentation of patient referral information, as applicable.
  • Responsible for obtaining prior authorizations for procedures, as applicable.
  • Works closely with Baptist Medical Group representatives, insurance companies, patients, and family members.

Qualifications
Minimum Education
  • High School Diploma or Equivalent Required

Required Skills, Knowledge and Abilities
  • Must have good communication skills verbally and written.
  • Skill in organizing work, making assignments, and achieving goals and objectives.
  • Ability to prioritize work.
  • Skill and confident with use of computers and related software applications.
  • Be able to make recommendations and handle complaints and requests in a professional and calm manner.
  • Ability to provide excellent customer service.

About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse
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About Baptist Health Care

Sourced by ZipRecruiter

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pensacola, FL, US

Year founded

1951

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