Baptist Hospital Front Desk Jobs (NOW HIRING)

Volunteer opportunities with Baptist Health Care are available at:

• Baptist Hospital, Pensacola
• Gulf Breeze Hospital
• Jay Hospital
• Andrews Institute for Orthopaedics & Sports Medicine
• Baptist Medical Park- Nine Mile
• Baptist Medical Park- Navarre

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. 

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA.  Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse

• Good communication skills, vision and hearing are a must. 
• Good telephone skills, some typing skills helpful. 
• Ability to walk, push a wheelchair, bend and lifting. 
• High degree of confidentiality.
•  Outgoing personality, good people skills, and a caring and patient person. 
• Knowledge of the hospital and departments.
• Volunteers must be able to commit to one year of service.

Volunteer Tasks may include the following:

WAYFINDING - The Baptist Hospital volunteers greet patients/guests and provide directions, information and escorting services as needed. Volunteers augment existing hospital services through personal attention and caring. Volunteers are an integral part of the hospital team and work closely with and are supervised by department team members.

Requirements: Volunteers greet patients/guests, provide information and directions, escort them to various locations, answer the hand-held telephone, take accurate messages, maintain a clean and orderly work area. Good communication skills, vision and hearing are a must. Ability to walk, push a wheelchair. Maintain strict confidentiality. Knowledge of the hospital and departments.

NURSING (PATIENT CARE AREAS) - Nursing Services volunteers provide assistance to team members, patients, families and visitors. Volunteers augment existing services through personal attention and caring, assist with nursing and patient care activities. Volunteers carry out routine and assigned non-nursing duties.

Requirements: Ability to be on one's feet. Good telephone skills, communication skills. Be a people person, caring and compassionate. Ability to follow written and oral instructions. Maintain strict confidentiality.

OFFICE SUPPORT - Office Support volunteers provide assistance to many departments within the hospital. Volunteers augment existing services through personal attention and caring. Volunteers are an integral part of the hospital team and work closely with and are supervised by the departmental team members in which they work.

Requirements: Requirements: Ability to read and write, take oral and written messages. Good telephone skills. Good organizational skills, helpful, outgoing, friendly and work well with team members. Maintain strict confidentiality.

SURGERY AND WAITING ROOMS - Volunteers of the Family Waiting Rooms serve as supportive liaisons between the patient families and operating room personnel. Volunteers who serve in this room must have a level head and be capable of facing some difficult situations, communicating only information as directed by the operating room to family and friends. Volunteers are an integral part of the hospital team by working closely with the department staff.

Requirements: Ability to read and write, take oral and accurate messages. Good telephone skills. Be sensitive, understanding, and caring. Good communication and people skills. Dependable. Ability to keep calm in stressful situations. Volunteers of the Surgery waiting room serve as supportive help to the team member staffed at the desk. Volunteers who serve in this area must have a level head and be capable of facing some difficult situations, communicating only information as directed by the team member to family and friends. Maintain strict confidentiality.

REGISTRATION DESK - Registration Desk volunteers provide information and directions to patients and guests. Volunteers greet patients/guests, provide information and directions, escort them to various locations, answer telephone and questions, take accurate messages, maintain a clean and orderly lobby, and assist team members as requested.