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Banking Operations Jobs in Rhode Island (NOW HIRING)

Citizens

Servicing Ops Manager

Johnston, RI

Leadership experience in banking operations, loan servicing, deposit operations, or a related environment. * Strong analytical, organizational, and problem-solving skills. * Experience managing ...

Citizens

Servicing Ops Manager

Johnston, RI

Leadership experience in banking operations, loan servicing, deposit operations, or a related environment. * Strong analytical, organizational, and problem-solving skills. * Experience managing ...

Carrington

Mortgage Wire Desk, II Analyst

Providence, RI · On-site

$24 - $33.65/hr

The Mortgage Wire Desk Analyst ll, will be responsible for assisting the Treasury department with its ongoing daily operational needs such as transaction processing, balance reporting, bank account ...

Citizens Bank

First Line Risk Manager

Johnston, RI · On-site

Experience in business domains such as risk management and banking operations * Effective project management and analytical skills * Strong interpersonal and team building skills * Ability to build ...

SOFTHQ INC

Consultant Banking & ALL

Johnston, RI · On-site

Consultant | Banking | Banking - ALL Location: Johnston, RI Duration: 12+ months Minimum years of experience : 8-10 years Job Details: * Must Have Skills * Calypso * SQL * Capital Markets Detailed

Citizens

Principal Data Engineer - FLINK

Johnston, RI · On-site

Enable real-time decision-making across banking operations * Reduce data latency from hours to seconds/minutes, improving responsiveness of business processes * Improve data reliability and trust ...

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Showing results 21-40

All JobsBanking Operations JobsBanking Operations Jobs in Rhode Island

Banking Operations information

See Rhode Island salary details

$9

$23

$48

How much do banking operations jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for banking operations in Rhode Island is $23.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $27.07 per hour, depending on experience, location, and employer.

Is banking operations a good career path?

Banking operations involves managing daily banking processes, ensuring compliance, and supporting financial transactions, making it a stable career with opportunities for advancement. It requires strong attention to detail, knowledge of banking systems, and often certifications such as the Certified Banking & Finance Professional (CBFP). The role offers a structured work environment and steady demand in the financial industry.

What is banking operations?

Banking operations refer to the daily activities, processes, and systems that banks use to manage accounts, process transactions, ensure compliance, and provide customer services. These operations include handling deposits and withdrawals, loan processing, clearing checks, maintaining records, and ensuring regulatory requirements are met. Efficient banking operations are crucial for ensuring smooth financial transactions, minimizing risks, and maintaining customer trust. Professionals in this field work behind the scenes to support the bank’s core functions and deliver seamless banking experiences.

What career paths exist in banking operations?

Career paths in banking operations include roles such as operations analyst, compliance officer, risk manager, and branch manager. Advancement often involves gaining experience, certifications like CAMS or Six Sigma, and developing skills in financial systems, regulatory knowledge, and customer service. These roles typically require strong organizational skills and attention to detail.

What is the difference between Banking Operations vs Bank Teller?

AspectBanking OperationsBank Teller
Primary RoleManage back-office functions, processing transactions, compliance, and account maintenanceAssist customers at the branch, handle deposits, withdrawals, and basic account inquiries
Required SkillsAttention to detail, knowledge of banking procedures, compliance standardsCustomer service, communication skills, basic banking knowledge
Work EnvironmentBack-office, administrative setting within banksBranch front-line, customer-facing environment
CertificationsOften requires banking or finance certifications, but not alwaysTypically requires basic banking or customer service training

Banking Operations and Bank Tellers both work within the banking industry but serve different functions. Banking Operations focuses on back-end processes, compliance, and transaction processing, while Bank Tellers interact directly with customers. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive in banking operations, and why are they important?

To thrive in Banking Operations, you need strong analytical abilities, attention to detail, and a solid understanding of financial regulations, often supported by a degree in finance, business, or a related field. Familiarity with core banking systems, transaction processing software, and regulatory compliance platforms is typically required. Excellent organizational skills, teamwork, and effective communication help professionals manage high-volume transactions and resolve issues efficiently. These competencies ensure the accuracy, security, and efficiency of daily banking activities, which are critical for maintaining trust and compliance in the financial sector.

What are some common challenges faced in a banking operations role, and how are they typically addressed?

Professionals in Banking Operations often encounter challenges such as managing high transaction volumes, adhering to strict regulatory requirements, and ensuring timely settlement of payments. These challenges are typically addressed by implementing robust process controls, utilizing specialized banking software, and participating in ongoing compliance training. Collaboration with compliance, IT, and front-office teams is also essential to streamline workflows and quickly resolve any discrepancies or issues that arise.
What are the most commonly searched types of Banking Operations jobs in Rhode Island? The most popular types of Banking Operations jobs in Rhode Island are:
What are popular job titles related to Banking Operations jobs in Rhode Island? For Banking Operations jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Banking Operations jobs in Rhode Island look for? The top searched job categories for Banking Operations jobs in Rhode Island are:
What cities in Rhode Island are hiring for Banking Operations jobs? Cities in Rhode Island with the most Banking Operations job openings:
Banking Operations jobs near you
Infographic showing various Banking Operations job openings in Rhode Island as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,200 per year, or $23.7 per hour.

Servicing Ops Manager

Citizens

Johnston, RI

Full-time

Posted 8 days ago

Job description

Description

Servicing Operations Manager - Account Services

The Servicing Operations Manager, Account Services, is responsible for leading a team that supports customer account maintenance, across Consumer Deposit and Savings products. The role oversees daily operations, workflow prioritization, colleague development, risk and control execution, customer issue resolution, and continuous improvement initiatives. The manager partners closely with branches, contact centers, and internal business partners to ensure requests are completed accurately, timely, and in accordance with established service levels and regulatory requirements. 

Primary Responsibilities

  • Lead and develop a team of servicing professionals through coaching, performance management, and ongoing feedback.
  • Oversee daily processing of customer account maintenance / servicing-related requests.
  • Monitor productivity, service levels, quality, and capacity to ensure operational goals are achieved. 
  • Maintain a strong control environment by ensuring compliance with policies, procedures, and regulatory requirements. 
  • Utilize data and reporting to manage performance, identify trends, and implement process improvements. 
  • Partner with Risk, Compliance, Technology, Product, and other business units to support strategic initiatives and operational excellence.
  • Drive customer-focused outcomes by identifying and resolving operational issues and improving the overall servicing experience.

Qualifications

  • Leadership experience in banking operations, loan servicing, deposit operations, or a related environment.
  • Strong analytical, organizational, and problem-solving skills.
  • Experience managing productivity, service levels, and operational performance metrics.
  • Knowledge of operational risk, controls, and regulatory requirements.
  • Demonstrated ability to lead change and drive continuous improvement initiatives. 

Preferred Experience

  • Consumer Deposit and Loan Servicing experience.
  • Familiarity with servicing platforms and workflow management tools. 

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST

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