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First Bank Banking Jobs in Rhode Island (NOW HIRING)

Citizens Bank

Citizens Banker

Westerly, RI · On-site

$24.69 - $26.84/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and ...

Citizens Bank

Citizens Banker

Newport, RI · On-site

$24.69 - $26.84/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and ...

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First Bank Banking information

What does a First Bank Banking professional do?

A First Bank Banking professional assists customers with a range of financial services, including opening and managing accounts, processing transactions, and providing information about loans, mortgages, and other banking products. They ensure customers receive high-quality service, help resolve any account issues, and maintain compliance with banking regulations. These professionals may also advise clients on financial solutions to meet their needs and support the bank's sales and growth objectives.

What are the key skills and qualifications needed to thrive as a First Bank Banking professional?

To thrive as a First Bank Banking professional, you need strong financial acumen, attention to detail, and a background in finance, business administration, or a related field. Familiarity with core banking software, digital transaction systems, and relevant certifications such as CIBN or ACCA is highly valuable. Exceptional customer service, communication, and problem-solving skills help you build client trust and resolve issues efficiently. These capabilities are crucial for delivering reliable financial services, ensuring compliance, and fostering strong client relationships in a competitive banking environment.

What are some common challenges faced by new employees in a First Bank Banking role and how can they be overcome?

New employees at First Bank often encounter challenges such as quickly learning a wide variety of banking products, adapting to strict regulatory compliance requirements, and building rapport with customers. To overcome these challenges, it’s helpful to actively participate in bank-provided training sessions, seek advice from experienced colleagues, and regularly review compliance guidelines. Additionally, developing strong communication skills and being proactive in asking questions can help new hires feel more confident and effective in their roles.

What is the difference between First Bank Banking vs Customer Service Representative?

AspectFirst Bank BankingCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, offices, and online platformsBank branches, call centers, retail locations
Employer & Industry UsageFinancial institutions, banking industryRetail banking, financial services
Common Search & ComparisonRoles involving banking operations and customer interactionFrontline customer support in banking

First Bank Banking roles typically involve financial transactions, account management, and banking operations, often requiring specific certifications. Customer Service Representatives focus on assisting customers with inquiries and account issues, working directly with clients in branch or call center settings. While both roles serve banking customers, First Bank Banking positions are more specialized in banking services, whereas Customer Service Representatives emphasize customer support and communication skills.

What are popular job titles related to First Bank Banking jobs in Rhode Island?

For First Bank Banking jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching First Bank Banking jobs in Rhode Island look for?

The top searched job categories for First Bank Banking jobs in Rhode Island are:

What cities in Rhode Island are hiring for First Bank Banking jobs?

Cities in Rhode Island with the most First Bank Banking job openings:

First Bank Banking jobs near you

Banking Center Senior Relationship Banker

Webster Bank

Barrington, RI

$24 - $30/hr

Full-time

Re-posted 10 days ago

Webster Bank rating

7.1

Company rating: 7.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

123rd of 171 rated banks

Job description

If you're looking for a meaningful career, you'll find it here at Webster Bank, a division of Santander Bank, N.A.. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.


Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!


This role is responsible for achievement of sales, service, operation goals for the Banking Center, based on Webster's Strategic Guidelines. This individual assumes responsibility for the branch in the Banking Center Manager's absence. They will work with existing clients and prospects to deepen the share of wallet and increase market share. They will play a vital role in the coaching of staff to cross sell products and services by maintaining a working knowledge of Webster's products. They will assist with completion of required operational tasks to help the team achieve/ exceed audits. Colleague will develop and maintain a strong partnership with various business segments through collaboration and communication with the ability to supervise and coach others.

What you will do

  • Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development.

  • Assumes responsibility for the banking center in the Manager's absence and always ensures exceptional client experience.

  • Expected to achieve/ exceed individual sales, service & operations targets.

  • Responds to customers' needs by processing routine banking transactions accurately; prepare and compile client application/information to open accounts.

  • Build COI's by networking and prospecting to propagate the Webster brand and create value.

  • Successfully use lead management tools and resources to document activities, e.g., Salesforce.

  • Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center's growth and profitability objectives.

  • Assist with the completion of required audits and operational standards.

  • Ensure compliance with Federal and State laws as well as bank policies and procedures. Meet/exceed branch evaluation requirements.

  • Provide mentorship and guidance to colleagues to adhere to sales and service process by demonstrating leadership skills and modeling the way.


Skills and Abilities

  • Working knowledge of all products and services.

  • Keeps current with all systems used for branch transaction processing.

  • Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.

  • Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.


Education Qualifications

  • H.S. Diploma or General Education Degree (GED) required

  • college preferred


Experience Qualifications

  • 3-4 years customer sales/service experience with 1-2 years supervisory experience. Demonstrated success in leading, coaching, and motivating required

The estimated salary range for this position is $24.00 to $30.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-JG1


Santander Holdings USA, Inc. and its subsidiaries ("Santander") are equal opportunity employers committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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