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Banking Application Support Analyst Jobs (NOW HIRING)

nLeague

Application Support Analyst

Hartford, CT · On-site

Application Support Analyst Client: CT OEC Location: 450 Columbus Blvd Hartford, Connecticut 06103 Duration: 10+ Months (On-Site) Ther Office of Early Childhood is seeking a Application Support ...

NARFE

Application Support Analyst

Alexandria, VA · On-site

DESCRIPTION The Application Support Analyst will be a specialist with Association Management Software (AMS) and will work with staff, members and vendors to ensure database effectiveness and ...

Societe Generale

Application Support Analyst

Chicago, IL · On-site

The Global Banking Technology & Operations Department ("GBTO") has worldwide responsibility for ... Partner with global development and application support teams in New York, Chicago, Montreal, Paris ...

33Floors

Application Support Analyst

Charlotte, NC · On-site

$50K/yr

Application Support Analyst Internal Title: Analyst, Support Location: Charlotte, NC Type: Full-Time, Salaried Salary: $50,000.00 per year and up, DOE About the Company Founded in 2011, 33Floors is ...

33Floors

Application Support Analyst

Charlotte, NC · On-site

$50K/yr

Application Support Analyst Internal Title: Analyst, Support Location: Charlotte, NC Type: Full-Time, Salaried Salary: $50,000.00 per year and up, DOE About the Company Founded in 2011, 33Floors is ...

33Floors

Application Support Analyst

Charlotte, NC · On-site

$50K/yr

Application Support Analyst Internal Title:Analyst, Support Location: Charlotte, NC Type: Full-Time, Salaried Salary: $50,000.00 per year and up, DOE About the Company Founded in 2011, 33Floors is ...

Sonsoft Inc

Application Support Analyst

Nashville, TN · On-site

... Support Skills Experience in Windows and UNIX/Linux , Oracle and PL/SQL, Autosys, Application ... Banking Good knowledge of ITIL processes Should be able operate well under pressure in a growing ...

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Banking Application Support Analyst information

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$15

$39

$70

How much do banking application support analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for banking application support analyst in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

What does a banking application support analyst do?

A Banking Application Support Analyst is responsible for maintaining, troubleshooting, and optimizing banking software applications to ensure smooth operations. They work closely with end-users, IT teams, and vendors to resolve technical issues, implement software updates, and provide ongoing support. Their role also involves monitoring system performance, ensuring data integrity, and assisting with the rollout of new features or applications. By ensuring that banking applications run efficiently and securely, they help banks deliver reliable services to their customers.

What are the key skills and qualifications needed to thrive as a banking application support analyst, and why are they important?

To thrive as a Banking Application Support Analyst, you need strong analytical skills, knowledge of banking processes, and a degree in computer science, information technology, or a related field. Familiarity with core banking systems, SQL databases, troubleshooting tools, and ITIL certification is often required. Excellent problem-solving abilities, communication skills, and customer service orientation help analysts effectively manage incidents and collaborate with stakeholders. These skills ensure the reliability and efficiency of banking applications, minimizing downtime and supporting seamless financial operations.

What are some common challenges faced by banking application support analysts, and how can they be managed effectively?

Banking Application Support Analysts often encounter challenges such as resolving complex technical issues under tight deadlines, maintaining system uptime, and managing communication between technical teams and non-technical banking staff. To manage these effectively, analysts should develop strong problem-solving skills, maintain thorough documentation, and proactively monitor applications for potential issues. Building effective communication channels with both the IT and business sides of the bank also helps ensure swift resolution of incidents and continuous improvement of support processes.

What is the difference between Banking Application Support Analyst vs Banking Systems Analyst?

AspectBanking Application Support AnalystBanking Systems Analyst
Primary RoleProvides technical support and troubleshooting for banking applicationsAnalyzes and designs banking systems and software solutions
Required SkillsApplication support, troubleshooting, banking software knowledgeSystem analysis, software development, banking processes
Work EnvironmentSupport teams, IT departments, banking institutionsIT departments, project teams, banking technology units
CertificationsIT support certifications, banking software familiaritySystem analysis certifications, IT or software development credentials

The Banking Application Support Analyst focuses on supporting and troubleshooting banking applications, ensuring smooth operation. In contrast, the Banking Systems Analyst is involved in analyzing and designing banking systems to improve functionality. Both roles require technical knowledge of banking software, but their core responsibilities differ in support versus development and analysis.

What cities are hiring for Banking Application Support Analyst jobs?

Cities with the most Banking Application Support Analyst job openings:

What states have the most Banking Application Support Analyst jobs?

States with the most job openings for Banking Application Support Analyst jobs include:

What are popular job titles related to Banking Application Support Analyst jobs?

For Banking Application Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Banking Application Support Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

Application Support Analyst

Hartford, CT • On-site

nLeague
See more jobs at nLeagueexternal

Contractor

Re-posted 24 days ago

Job description

Job ID:  65763

Position:  Application Support Analyst

Client: CT OEC

Location: 450 Columbus Blvd   Hartford,  Connecticut    06103

Duration: 10+ Months (On-Site)

Ther Office of Early Childhood is seeking a Application Support Analyst to provide end-user support, assist technical analysts, and support ongoing enhancements to our current portals built on the Salesforce platform. This role will also support the delivery and rollout of a new Single-Entry Portal, working closely with business stakeholders, developers, analysts, and agile teams.   This is a hybrid position as the incumbent will be required to be onsite at least one day a week.

Scope of Work:

  • The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities. Additionally, the Contractor will support technical analysts with requirement clarifications, testing, small configuration updates, communication with stakeholders, and documentation. The Contractor will also assist in the adoption and support of the upcoming Single-Entry Portal, including user onboarding, issue intake, root cause identification, and coordination with the technical team for resolution.

Deliverables:

  • End-user technical support responses and resolutions
  • Issue triage, documentation, and tracking in Azure DevOps and JIRA
  • Support tickets with troubleshooting notes
  • Feedback documentation for enhancements and new portal features
  • UAT support for Salesforce and Single-Entry Portal releases
  • User support guides, knowledge base entries, or process documentation as needed
  • Work will be ongoing throughout the engagement, supporting bi-weekly or monthly release cycles. Major activities include onboarding, portal enhancement support, UAT cycles, user feedback gathering, and Single
  • Entry Portal rollout support.
  • Successful fulfilment of support responsibilities, timely response to user-reported issues, accurate documentation, effective communication with technical analysts, and positive feedback from business stakeholders.
  • Contractor should demonstrate a deep understanding of the Salesforce provider and parent portals and provide high-quality end-user support.

Responsibilities:

  • Provide technical support to end users of the provider portal, parent portal, and Single Entry Portal
  • Assist technical analysts with enhancements, testing, and documentation
  • Participate in agile ceremonies, backlog refinement, and release readiness discussions
  • Perform root cause analysis and collaborate with developers on bug resolution
  • Support UAT test cycles and portal validation activities
  • Maintain clear communication with stakeholders and users