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Bank Rep Jobs (NOW HIRING)

Berkshire Bank

Personal Banking Rep

Warwick, RI · On-site

$20 - $28.90/hr

The Personal Banker Representative serves as a primary point of contact for clients, providing ... bank policies and procedures, and resolve service concerns. • Participate in outbound calling ...

Berkshire Bank

Personal Banking Rep

Sheffield, MA · On-site

$20 - $28.90/hr

The Personal Banker Representative serves as a primary point of contact for clients, providing ... bank policies and procedures, and resolve service concerns. • Participate in outbound calling ...

Berkshire Bank

Personal Banking Rep

Newton, MA · On-site

$20 - $28.90/hr

The Personal Banker Representative serves as a primary point of contact for clients, providing ... bank policies and procedures, and resolve service concerns. • Participate in outbound calling ...

Berkshire Bank

Personal Banking Rep

Hartford, CT · On-site

$20 - $28.90/hr

The Personal Banker Representative serves as a primary point of contact for clients, providing ... bank policies and procedures, and resolve service concerns. • Participate in outbound calling ...

Berkshire Bank

Personal Banking Rep

MA · On-site

$20 - $28.90/hr

The Personal Banker Representative serves as a primary point of contact for clients, providing ... bank policies and procedures, and resolve service concerns. • Participate in outbound calling ...

hnbhawaii

Relationship Banking Representative

Hilo, HI

$17 - $22.25/hr

About the Position Our relationship banking representatives are vital to the customer experience at ... Educates customers about various bank products and services, handles inquiries on retail banking ...

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Bank Rep information

See salary details

$24.5K

$44.2K

$77K

How much do bank rep jobs pay per year?

As of Sep 10, 2026, the average yearly pay for bank rep in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a bank rep?

Bank reps, short for bank representatives, are professionals who assist customers with a variety of banking services. Their responsibilities typically include helping clients open accounts, processing transactions, answering questions about products and services, and addressing customer concerns. Bank reps may also provide information about loans, credit cards, and other financial options. They play a key role in ensuring customer satisfaction and maintaining the bank's reputation for service. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a bank rep, and why are they important?

To thrive as a Bank Representative, you need a background in finance or business, strong numerical skills, and a high school diploma or equivalent (with many employers preferring some college coursework or a degree). Familiarity with banking software, cash handling systems, and customer relationship management (CRM) tools is typically required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Bank Representatives stand out. These skills ensure accurate transactions, regulatory compliance, and exceptional customer service, all of which are vital for a bank's success.

What are some common challenges faced by bank reps, and how can they be addressed?

Bank Reps often encounter challenges such as managing high customer expectations, handling complex financial inquiries, and staying updated with regulatory changes. To address these, successful Bank Reps develop strong communication and problem-solving skills, participate in ongoing training programs, and work closely with their team to share knowledge and best practices. Additionally, utilizing digital tools provided by the bank can help streamline daily tasks and improve customer service efficiency.

What is the difference between Bank Rep vs Customer Service Representative?

AspectBank RepCustomer Service Representative
CredentialsHigh school diploma; some roles may require financial certificationsHigh school diploma; customer service experience preferred
Work EnvironmentBank branches, financial institutionsRetail stores, call centers, banks
Employer & Industry UsageFinancial institutions, banksVarious industries including retail, banking, telecom
Search & Comparison IntentFinancial services, banking rolesCustomer support, service roles

While both roles involve assisting customers, a Bank Rep primarily focuses on banking products, account management, and financial transactions within a bank. A Customer Service Representative may work across various industries, handling general customer inquiries and support. The Bank Rep role often requires specific financial knowledge and certifications, whereas Customer Service Reps may not.

Do bank representatives get paid?

Yes, bank representatives typically receive a salary or hourly wage for their work. Compensation can vary based on experience, location, and the specific bank, and may include benefits such as health insurance and retirement plans.
More about Bank Rep jobs

What cities are hiring for Bank Rep jobs?

Cities with the most Bank Rep job openings:

What states have the most Bank Rep jobs?

States with the most job openings for Bank Rep jobs include:

What are popular job titles related to Bank Rep jobs?

For Bank Rep jobs, the most frequently searched job titles are:

Bank Rep jobs near you
Infographic showing various Bank Rep job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Treasury Product Sales Mgr II-Healthcare

Chicago, IL • On-site

Bank of America
Finance and Insurance • 10K+ employees
Learn more about Bank of Americaexternal

Full-time

PTO

Posted 21 days ago

Bank Of America rating

8.3

Company rating: 8.3 out of 10

Based on 537 frontline employees who took The Breakroom Quiz

Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for supporting Healthcare Relationship Managers and Treasury Service Officers in client engagements, account management, closing complex and high dollar deals, and/or emerging solution opportunities with strategic clients. Key responsibilities include serving as the product sales or industry expert in Healthcare on client calls, identifying opportunities and influencing solutions, and driving collaboration between product, sales, and client relationship teams to package marketing leading solutions that address client challenges.
  • Manages client engagements and reviews, account management, complex deals, and/or emerging solution opportunities with clients to grow market share through deal support
  • Serves as a bank representative presenting at key healthcare industry events, leading consultative discussions at multiple levels of the organization, and providing product line expertise
  • Manages the strategy and tactical execution of segment initiatives across all major Lines of Business, driving collaboration between product, sales, and client relationship teams
  • Identifies and develops responses to emerging product trends, competitive strategies, and market gaps
  • Acts as the product or industry expert in client call planning and strategic client reviews, identifying opportunities and influencing solutions
  • Assists banking line partners in understanding treasury management in a healthcare setting, product risk, and ensuring applicable policies are applied through the sales cycle

Responsibilities:
  • Manages client engagements and reviews, account management, complex deals, and/or emerging solution opportunities with clients to grow market share through deal support
  • Serves as a bank representative presenting at key industry events, leading consultative discussions at multiple levels of the organization, and providing product line expertise
  • Assists banking line partners in understanding treasury management, product risk, and ensuring applicable policies are applied through the sales cycle
  • Manages the strategy and tactical execution of segment initiatives across all major Lines of Business, driving collaboration between product, sales, and client relationship teams
  • Identifies and develops responses to emerging product trends, competitive strategies, and market gaps
  • Develops and implements programs and policies in partnership with market leadership to drive Global Treasury solutions and local market strategies
  • Acts as the product or industry expert in client call planning and strategic client reviews, identifying opportunities and influencing solutions

Required Qualifications:
  • 3-5 years of experience in a technical, product, implementation, or similar role with a broad set of products
  • Ability to travel 50% of the time
  • Detail oriented and willing to document requirements for a complex solution set
  • Demonstrated ability to apply deep technical understanding of a product both to clients and internal partners
  • Experience supporting sales teams in client conversations and solutioning sessions
  • Strong time management, organizational, and planning skills with the ability to adapt and contribute in a fast-paced environment
  • Ability to collaborate and communicate effectively with key internal partners in Treasury, Fulfillment, Product, Service, and Technical Operations to build and maintain effective working relationships

Desired Qualifications:
  • Deep understanding of the healthcare revenue cycle
  • Healthcare experience
  • Business Development
  • Customer and Client Focus
  • Strategy Planning and Development
  • Business Acumen
  • Change Management
  • Client Experience Branding
  • Client Solutions Advisory
  • Account Management
  • Adaptability
  • Presentation Skills

Skills:
  • Business Development
  • Customer and Client Focus
  • Leadership Development
  • Strategy Planning and Development
  • Business Acumen
  • Change Management
  • Client Experience Branding
  • Client Solutions Advisory
  • Inclusive Leadership
  • Account Management
  • Adaptability
  • Presentation Skills
  • Talent Development

Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MN - Minneapolis - 80 S 8TH ST - IDS CENTER (MN1150)
Pay and benefits information
Pay range
$146,500.00 - $234,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What Bank Of America employees say

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About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Social media

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