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Bank Rep Jobs in Ohio (NOW HIRING)

S. Bank representative in the community the PWA also acts as a conduit for Private Wealth Management's strategic partners in the region. This position requires National Mortgage Licensing System ...

S. Bank representative in the community the PWA also acts as a conduit for Private Wealth Management's strategic partners in the region. This position requires National Mortgage Licensing System ...

Customer Service Representative

Lodi, OH · On-site

$13.50 - $18.50/hr

Customer Service Representative Main Street Bank is seeking a new full-time Customer Service Representative for our Lodi market! This role will primarily be based in our Lodi Office branch but will ...

Customer Service Representative

Creston, OH · On-site

$15.25 - $20.50/hr

Customer Service Representative Main Street Bank is seeking a new full-time Customer Service Representative for our Lodi market! This role will primarily be based in our Lodi Office branch but will ...

Customer Service Representative

Rittman, OH · On-site

$15 - $20.50/hr

Customer Service Representative Main Street Bank is seeking a new full-time Customer Service Representative for our Lodi market! This role will primarily be based in our Lodi Office branch but will ...

Customer Service Representative

Wooster, OH · On-site

$14 - $19/hr

Customer Service Representative Main Street Bank is seeking a new full-time Customer Service Representative for our Wooster market! This role will primarily be based in our Corporate Office branch ...

Client Service Rep I

Andover, OH · On-site

$13.50 - $18.25/hr

Client Service Representative I The Client Service Representative I is an entry level retail ... Maintains knowledge of bank regulations, security and compliance responsibilities, products ...

Client Service Rep I

Andover, OH · On-site

$13.50 - $18.25/hr

Maintains knowledge of bank regulations, security and compliance responsibilities, products ... Career Path At a minimum, a Client Service Representative I should strive to understand and master ...

Client Service Rep I

Andover, OH · On-site

$13.50 - $18.25/hr

POSTION SUMMARY The Client Service Representative I is an entry level retail employee responsible ... Maintains knowledge of bank regulations, security and compliance responsibilities, products ...

Client Service Rep I

Andover, OH · On-site

$13.50 - $18.25/hr

Maintains knowledge of bank regulations, security and compliance responsibilities, products ... Career Path At a minimum, a Client Service Representative I should strive to understand and master ...

Part Time Client Service Rep I

Geneva, OH · On-site

$13.50 - $18.50/hr

Client Service Representative I The Client Service Representative I is an entry level retail ... Maintains knowledge of bank regulations, security and compliance responsibilities, products ...

Part Time Client Service Rep I

Austinburg, OH · On-site

$14.25 - $19.50/hr

Maintains knowledge of bank regulations, security and compliance responsibilities, products ... Career Path At a minimum, a Client Service Representative I should strive to understand and master ...

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Bank Rep information

See Ohio salary details

$23.3K

$42K

$73.2K

How much do bank rep jobs pay per year?

As of Sep 10, 2026, the average yearly pay for bank rep in Ohio is $42,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $40,900.00 per year, depending on experience, location, and employer.

What is a bank rep?

Bank reps, short for bank representatives, are professionals who assist customers with a variety of banking services. Their responsibilities typically include helping clients open accounts, processing transactions, answering questions about products and services, and addressing customer concerns. Bank reps may also provide information about loans, credit cards, and other financial options. They play a key role in ensuring customer satisfaction and maintaining the bank's reputation for service. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a bank rep, and why are they important?

To thrive as a Bank Representative, you need a background in finance or business, strong numerical skills, and a high school diploma or equivalent (with many employers preferring some college coursework or a degree). Familiarity with banking software, cash handling systems, and customer relationship management (CRM) tools is typically required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Bank Representatives stand out. These skills ensure accurate transactions, regulatory compliance, and exceptional customer service, all of which are vital for a bank's success.

What are some common challenges faced by bank reps, and how can they be addressed?

Bank Reps often encounter challenges such as managing high customer expectations, handling complex financial inquiries, and staying updated with regulatory changes. To address these, successful Bank Reps develop strong communication and problem-solving skills, participate in ongoing training programs, and work closely with their team to share knowledge and best practices. Additionally, utilizing digital tools provided by the bank can help streamline daily tasks and improve customer service efficiency.

What is the difference between Bank Rep vs Customer Service Representative?

AspectBank RepCustomer Service Representative
CredentialsHigh school diploma; some roles may require financial certificationsHigh school diploma; customer service experience preferred
Work EnvironmentBank branches, financial institutionsRetail stores, call centers, banks
Employer & Industry UsageFinancial institutions, banksVarious industries including retail, banking, telecom
Search & Comparison IntentFinancial services, banking rolesCustomer support, service roles

While both roles involve assisting customers, a Bank Rep primarily focuses on banking products, account management, and financial transactions within a bank. A Customer Service Representative may work across various industries, handling general customer inquiries and support. The Bank Rep role often requires specific financial knowledge and certifications, whereas Customer Service Reps may not.

Do bank representatives get paid?

Yes, bank representatives typically receive a salary or hourly wage for their work. Compensation can vary based on experience, location, and the specific bank, and may include benefits such as health insurance and retirement plans.
Infographic showing various Bank Rep job openings in Ohio as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,039 per year, or $20.2 per hour.

Senior Corporate Banker

Independence, OH • On-site

Other

Posted 19 days ago


Key responsibilities

  • Ensures all banking needs of existing and prospective Commercial Real Estate clients are met and serves as their primary banking representative.

  • Retains and grows a portfolio of $300 to $500 million while meeting annual goals established by management.

  • Cultivates new business from existing and potential clients and cross-sells to meet client needs and deepen relationships.


First Commonwealth Bank rating

8.4

Company rating: 8.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Northern OH Business Ctr
Independence, OH 44131, USA

Description

Works to ensure all banking needs of existing and prospective Commercial Real Estate clients located in or around Northern Ohio are met and serves as their primary banking representative. Retains and grows a portfolio typically between $300 and $500 million and meets annual goals established by management. Cultivates new business from existing and potential Commercial Real Estate clients and cross-sells in order to meet client needs and deepen relationships. Ensures credit quality standards are executed. Continually strives to build upon client, market and product knowledge and maintains strong credit analysis skills. Participates in various community affairs, civic and charitable organizations. A Bachelor's degree in Business or Finance related field, and/or equivalent experience required. A minimum of five (5) years of Commercial Real Estate experience and demonstrated business development skills required. Exceptional communication skills with ability to influence others, as well as strong computer and analytical skills are necessary. A valid driver's license and travel, including some overnight stays, are required.

Essential Job Responsibilities
  • 1. Works to ensure all banking needs of existing and prospective Commercial Real Estate clients located in or around Northern Ohio are met and serves as their primary banking representative.
  • 2. Retains and grows a portfolio typically between $300 and $500 million and meets annual goals established by management with provided Credit and Underwriting support.
  • 3. Cultivates new business from both existing and potential new Commercial Real Estate clients and cross-sells in order to meet client needs and deepen relationships.
  • 4. Underwrites or assists with credit needs for existing Commercial Real Estate clients as needed.
  • 5. Ensures credit quality standards are executed. Continually strives to build upon knowledge and maintains strong credit analysis skills and market knowledge of various commercial real estate property types and markets.
  • 6. Works to develop Centers of Influence by participating in various community activities, civic and charitable organizations.
  • 7. Provides sales information on a timely basis to be included as part of client service and sales performance reports.
  • 8. Monitors individual sales performance versus objectives on a regular basis; discusses the performance with supervisor on a frequent basis.
  • 9. Performs "maintenance calls", conducts "follow-up", and performs credit collection work as necessary for assigned accounts.
  • 10. Reports credit deterioration promptly and works with Special Assets to mitigate potential losses.
  • 11. Maintains a thorough knowledge of the features and benefits of all corporate and investment real estate banking products and services.
  • 12. Works with the Investment Real Estate Portfolio Specialists, Portfolio managers and Credit Analysts to service the immediate needs of the clients by performing the following:
    • a. Conducts client interviews.
    • b. Analyzes, with credit analysis staff, the creditworthiness of clients.
    • c. Negotiates with the client to obtain optimal terms and conditions.
    • d. Seeks additional approvals or policy exceptions as necessary.
    • e. Oversees proper execution of documents in accordance with bank policy.
    • f. Closes the transaction.
    • g. Understands the credit strengths and weaknesses of clients, markets and property types supporting the commercial real estate industry
    • h. Monitors borrower's performance and communicating to management and the credit department.
  • 13. Provides direct service to Investment Real Estate clients of the bank with respect to deposit, loan, and other miscellaneous products and services them both personally and corporately.
  • 14. Obtains sales referrals for additional business by performing the following:
    • a. Perceives additional needs arising during negotiations and closing.
    • b. Discusses additional services available to determine client interests and needs.
    • c. Builds strong collaborative partnerships across the organization (i.e., Branch Network, Wealth Management, First Commonwealth Insurance Agency).
  • 15. Assists clients in obtaining specialized services from other bank departments as necessary; assists clients with specific inquiries or service problems.
  • 16. Prepares and maintains accurate records of all client service calls made and meetings held with present and prospective clients.
  • 17. Maintains a working knowledge of bank operating policies and procedures.
Bona Fide Occupational Qualifications
  • 1. A Bachelor's degree in Business or Finance related field, and/or equivalent experience required.
  • 2. A minimum of five (5) years of credit analysis experience and demonstrated business development skills required.
  • 3. Exceptional communication skills with ability to influence others, as well as strong computer and analytical skills are necessary.
  • 4. A valid driver's license and travel, including some overnight stays, are required
  • 5. May be eligible for Telecommuting.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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