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Bank Rep Jobs in Washington (NOW HIRING)

Trustar Bank

Universal Banker

Mclean, VA · On-site

$25/hr

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Bethesda, MD · On-site

$25/hr

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Mclean, VA

$25/hr

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Bethesda, MD

$25/hr

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Mclean, VA

$25/hr

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Shore United Bank

Bank Teller

La Plata, MD · On-site

$18 - $23/hr

Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers * Demonstrates compliance awareness by completing all required ...

Shore United Bank

Bank Teller

Bryans Road, MD · On-site

$18 - $23/hr

Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers * Demonstrates compliance awareness by completing all required ...

Shore United Bank

Bank Teller

La Plata, MD · On-site

$18 - $23/hr

Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers * Demonstrates compliance awareness by completing all required ...

Shore United Bank

Bank Teller

Bryans Road, MD · On-site

$18 - $23/hr

Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers * Demonstrates compliance awareness by completing all required ...

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Bank Rep information

See Washington salary details

$27.7K

$50.1K

$87.2K

How much do bank rep jobs pay per year?

As of Sep 11, 2026, the average yearly pay for bank rep in Washington is $50,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $48,700.00 per year, depending on experience, location, and employer.

What is a bank rep?

Bank reps, short for bank representatives, are professionals who assist customers with a variety of banking services. Their responsibilities typically include helping clients open accounts, processing transactions, answering questions about products and services, and addressing customer concerns. Bank reps may also provide information about loans, credit cards, and other financial options. They play a key role in ensuring customer satisfaction and maintaining the bank's reputation for service. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a bank rep, and why are they important?

To thrive as a Bank Representative, you need a background in finance or business, strong numerical skills, and a high school diploma or equivalent (with many employers preferring some college coursework or a degree). Familiarity with banking software, cash handling systems, and customer relationship management (CRM) tools is typically required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Bank Representatives stand out. These skills ensure accurate transactions, regulatory compliance, and exceptional customer service, all of which are vital for a bank's success.

What are some common challenges faced by bank reps, and how can they be addressed?

Bank Reps often encounter challenges such as managing high customer expectations, handling complex financial inquiries, and staying updated with regulatory changes. To address these, successful Bank Reps develop strong communication and problem-solving skills, participate in ongoing training programs, and work closely with their team to share knowledge and best practices. Additionally, utilizing digital tools provided by the bank can help streamline daily tasks and improve customer service efficiency.

What is the difference between Bank Rep vs Customer Service Representative?

AspectBank RepCustomer Service Representative
CredentialsHigh school diploma; some roles may require financial certificationsHigh school diploma; customer service experience preferred
Work EnvironmentBank branches, financial institutionsRetail stores, call centers, banks
Employer & Industry UsageFinancial institutions, banksVarious industries including retail, banking, telecom
Search & Comparison IntentFinancial services, banking rolesCustomer support, service roles

While both roles involve assisting customers, a Bank Rep primarily focuses on banking products, account management, and financial transactions within a bank. A Customer Service Representative may work across various industries, handling general customer inquiries and support. The Bank Rep role often requires specific financial knowledge and certifications, whereas Customer Service Reps may not.

Do bank representatives get paid?

Yes, bank representatives typically receive a salary or hourly wage for their work. Compensation can vary based on experience, location, and the specific bank, and may include benefits such as health insurance and retirement plans.

What cities in Washington are hiring for Bank Rep jobs?

Cities in Washington with the most Bank Rep job openings:

Bank Rep jobs near you
Infographic showing various Bank Rep job openings in Washington as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $50,082 per year, or $24.1 per hour.

Community Bank Manager

Alexandria, VA • On-site

Burke & Herbert Bank & Trust
Commercial Banking • 201 - 500 employees
Learn more about Burke & Herbert Bank & Trustexternal

Full-time

Re-posted 3 days ago

Burke & Herbert Bank rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

JOB DESCRIPTION

Summary/Objective

Leads a branch team in delivering the Bank’s brand promise and in meeting the Bank’s business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations. 
 

Essential Functions

  • Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank’s branches.
  • Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings.
  • Motivates team members to achieve assigned sales goals.
  • Serves as a role model for team members and colleagues in the delivery of the Bank’s brand promise. 
  • Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer. 
  • Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.
  • Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team.
  • Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers.
  • Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors.
  • Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke & Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions.
  • Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities. 
  • Solves complex customer servicing issues and handles difficult customers effectively.
  • Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.
  • Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate. 
  • Prepares information/reports on branch performance/market trends as requested by senior management.
  • Attends educational functions, classes, and training and development sessions as assigned by Senior Management.
  • The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities.


Skills/Abilities

  • Strong coaching, motivational, and training skills focusing on sales, service and operations.
  • Excellent oral and written communication skills.
  • Strong organizational skills. 
  • Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals.
  • Strong analytical and decision-making skills.
  • Ability to resolve problems effectively and efficiently.
  • Strong ability to handle difficult customers.
  • Strong knowledge of bank products and services and branch operations.

What Burke & Herbert Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom