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Bank Customer Service Rep Jobs in Riverside, CA (NOW HIRING)

Customer Service Representative

Tustin, CA

$16.75 - $22.75/hr

Customer Service Representative Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation ...

Customer Service Representative

Murrieta, CA

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Customer Service Representative Forklift experience is needed. Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Rep

Corona, CA · On-site

$18 - $20/hr

We are seeking a professional Customer Service Representative to support our residential HVAC service and installation teams by managing inbound calls, scheduling appointments, and assisting ...

Customer Service Rep

Corona, CA · On-site

$18 - $20/hr

We are seeking a professional Customer Service Representative to support our residential HVAC service and installation teams by managing inbound calls, scheduling appointments, and assisting ...

Medical Benefits Daily Tasks As a Customer Service Representative, your day will include: * Leading and mentoring a team of customer service representatives to achieve superior service quality.

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Bank Customer Service Rep information

See Riverside, CA salary details

$10

$19

$28

How much do bank customer service rep jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for bank customer service rep in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by Bank Customer Service Representatives, and how can they be addressed?

Bank Customer Service Representatives often encounter challenges such as handling difficult customer inquiries, managing high transaction volumes, and staying updated with evolving banking regulations. To address these challenges, it's helpful to develop strong communication and problem-solving skills, and to take advantage of ongoing training offered by most banks. Additionally, collaborating closely with team members allows for knowledge sharing and support, making it easier to resolve complex issues efficiently and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a Bank Customer Service Rep, and why are they important?

To thrive as a Bank Customer Service Rep, you need strong customer service skills, attention to detail, and basic knowledge of banking products, typically supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and cash handling procedures is commonly required. Excellent communication, problem-solving, and patience help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, accuracy in transactions, and maintaining the bank's reputation.

What does a Bank Customer Service Rep do?

A Bank Customer Service Representative assists customers with their banking needs, such as opening and closing accounts, processing transactions, answering questions about products and services, and resolving any issues or concerns. They also handle inquiries related to account balances, loans, and credit cards, and may help customers with online banking or fraud prevention. Bank Customer Service Reps play a key role in ensuring a positive customer experience and maintaining the bank's reputation.
What are popular job titles related to Bank Customer Service Rep jobs in Riverside, CA? For Bank Customer Service Rep jobs in Riverside, CA, the most frequently searched job titles are:
What cities near Riverside, CA are hiring for Bank Customer Service Rep jobs? Cities near Riverside, CA with the most Bank Customer Service Rep job openings:
Infographic showing various Bank Customer Service Rep job openings in Riverside, CA as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

AlysEdwards

Tustin, CA

$16.75 - $22.75/hr

Other

Posted 18 days ago


Job description

Customer Service Representative

Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes.

As a customer service representative, you will act as the liaison between AlysEdwards and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers.

Duties

  • Work cooperatively in team environment
  • Greet and assist customers with selections and follow-through on their orders
  • Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
  • Find resolutions for out-of-stock issues
  • Answer phone inquiries
  • Provide freight quotes to clients
  • Assist outside sales representatives with stock checks, pricing, and processing orders
  • Process P/O's
  • Gain knowledge of all new product lines
  • Develop basic understanding of design and color
  • Resolve customer service issues
  • Multitask and prioritize work through effective time management
  • Maintain a neat and organized workspace
  • Work within the framework of the company's defined policies, procedures, goals, and directives.
  • Any other duties required of the position

Minimum Qualifications

  • High School Degree or equivalent
  • Excellent email and computer skills
  • Ability to lift up to 65 lbs.
  • Positive attitude
  • Polished appearance
  • Excellent and professional phone skills
  • Excellent verbal English communication skills
  • Prior customer service experience is a plus
  • Bilingual in Spanish a plus
  • Detail-oriented
  • Self-motivated and proactive
  • Possess a flexible work schedule
  • Demonstrate integrity, professionalism, and perseverance