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Bank Customer Service Rep Jobs in Riverside, CA (NOW HIRING)

Preferred Bank

Customer Service Rep I

Irvine, CA · On-site

$17.25 - $23.25/hr

Customer Service Representative Responsible for providing customer service by receiving, paying and ... Cross-sell bank products * Perform miscellaneous duties such as filing, answering telephones ...

Preferred Bank

Customer Service Rep II

Irvine, CA · On-site

$17.25 - $23.25/hr

Customer Service Representative Responsible for providing customer service by receiving, paying and ... Cross-sell bank products * Perform miscellaneous duties such as filing, answering telephones ...

CTBC Bank

Customer Service Rep

Irvine, CA · On-site

$18 - $22/hr

Primary Function of this role is to provide superior customer service when interacting with the customers of the Bank while processing customer transactions, which include but not limited to ...

CTBC Bank Corp USA

Customer Service Rep

Irvine, CA

$18 - $22/hr

Primary Function of this role is to provide superior customer service when interacting with the customers of the Bank while processing customer transactions, which include but not limited to ...

Conventus

Customer Service Representative III

Irvine, CA · On-site

$26/hr

Customer Service Representative III Location: CA - Irvine What you'll do: As a Customer Service ... Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation.

Conventus

Customer Service Representative III

Irvine, CA · On-site

$26/hr

Customer Service Representative III Location: CA - Irvine What you'll do: As a Customer Service ... Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation.

Conventus

Customer Service Representative III

Irvine, CA · On-site

$26/hr

Customer Service Representative III Location: CA - Irvine What you'll do: As a Customer Service ... Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation.

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Bank Customer Service Rep information

See Riverside, CA salary details

$10

$19

$28

How much do bank customer service rep jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bank customer service rep in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What does a bank customer service rep do?

A Bank Customer Service Representative assists customers with their banking needs, such as opening and closing accounts, processing transactions, answering questions about products and services, and resolving any issues or concerns. They also handle inquiries related to account balances, loans, and credit cards, and may help customers with online banking or fraud prevention. Bank Customer Service Reps play a key role in ensuring a positive customer experience and maintaining the bank's reputation.

What are some common challenges faced by bank customer service reps, and how can they be addressed?

Bank Customer Service Representatives often encounter challenges such as handling difficult customer inquiries, managing high transaction volumes, and staying updated with evolving banking regulations. To address these challenges, it's helpful to develop strong communication and problem-solving skills, and to take advantage of ongoing training offered by most banks. Additionally, collaborating closely with team members allows for knowledge sharing and support, making it easier to resolve complex issues efficiently and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a bank customer service rep, and why are they important?

To thrive as a Bank Customer Service Rep, you need strong customer service skills, attention to detail, and basic knowledge of banking products, typically supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and cash handling procedures is commonly required. Excellent communication, problem-solving, and patience help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, accuracy in transactions, and maintaining the bank's reputation.

What are popular job titles related to Bank Customer Service Rep jobs in Riverside, CA?

For Bank Customer Service Rep jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Bank Customer Service Rep jobs in Riverside, CA look for?

The top searched job categories for Bank Customer Service Rep jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Bank Customer Service Rep jobs?

Cities near Riverside, CA with the most Bank Customer Service Rep job openings:

Bank Customer Service Rep jobs near you
Infographic showing various Bank Customer Service Rep job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Rep I

Preferred Bank

Irvine, CA • On-site

$17.25 - $23.25/hr

Other

Re-posted 7 days ago

Job description

Customer Service Representative

Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions.

  • Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, etc.
  • Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
  • Process various Night-Drop and Mail transactions as needed
  • Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
  • Cross-sell bank products
  • Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.

Qualifications:

  • Minimum 1 year of experience in bank operations preferred.
  • Good communication skills (written and oral)
  • Proven customer support experience
  • Ability to multitask, prioritize and manage time effectively

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