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Bank Collection Manager Jobs in Florida (NOW HIRING)

Trustmark Bank

Relationship Banker I

Niceville, FL · On-site

$17.25 - $22.50/hr

Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...

Trustmark Bank

Relationship Banker I

Defuniak Springs, FL

$15.75 - $20.50/hr

Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...

Ameris Bank

Business Banker

Ocala, FL · On-site

... and collection efforts. • Maintains knowledge of banking products, programs, services and ... Bank leadership. • Uses Customer Relationship Management systems to track sales efforts and ...

Sunflower Bank NA

Universal Banker

Naples, FL

$17 - $21.50/hr

Description At Sunflower Bank, N.A., we're experiencing great growth. Since our founding in 1892 ... management financial objectives. Creating Possibility is not just our mission, it's what we do ...

Sunflower Bank NA

Universal Banker

Naples, FL · On-site

$17 - $21.50/hr

... management financial objectives. Creating Possibility is not just our mission, it's what we do ... Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an ...

Sunflower Bank, N.A.

Universal Banker

Naples, FL · On-site

$17 - $21.50/hr

At Sunflower Bank, N.A., we're experiencing great growth. Since our founding in 1892, we've been ... management financial objectives. Creating Possibility is not just our mission, it's what we do ...

Lee Health

Manager Blood Center

Fort Myers, FL · On-site

$31.15 - $42.04/hr

Experience in blood collection / donor services. Highly Preferred: * Registered Nurse (RN) ... Certified SBB (Specialist in Blood Banking) or eligibility for certification. * Experience with ...

Lee Health

Manager Blood Center

Fort Myers, FL

$31.15 - $42.04/hr

Experience in blood collection / donor services. Highly Preferred: * Registered Nurse (RN) ... Certified SBB (Specialist in Blood Banking) or eligibility for certification. * Experience with ...

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Bank Collection Manager information

What does a Bank Collection Manager do?

A Bank Collection Manager is responsible for overseeing the process of recovering overdue payments on loans and credit accounts for a bank. They manage a team of collection agents, set strategies to maximize recovery, and ensure compliance with regulations and company policies. Their role includes negotiating with delinquent account holders, analyzing collection data, and implementing best practices to reduce non-performing assets. Effective communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Bank Collection Manager, and why are they important?

To thrive as a Bank Collection Manager, you need expertise in credit risk assessment, debt recovery strategies, and a background in finance or banking, often supported by a bachelor’s degree. Familiarity with loan management software, CRM systems, and regulatory compliance tools is typically required. Strong negotiation, leadership, and problem-solving skills help manage teams and interact effectively with clients. These abilities are vital to maximize debt recovery, maintain regulatory compliance, and uphold customer relationships within a financial institution.

What is the difference between Bank Collection Manager vs Credit Analyst?

AspectBank Collection ManagerCredit Analyst
Primary RoleOversees collection processes for overdue accounts, manages collection teams, and minimizes bad debtAssesses creditworthiness of potential and existing clients to determine lending risk
Required CredentialsTypically requires banking or finance certifications, experience in collectionsOften requires finance, accounting, or economics degrees, and credit certifications
Work EnvironmentBanking institutions, collections departments, often in office settingsFinancial institutions, credit departments, analytical settings
Employer & Industry UsageCommonly employed by banks, financial institutions, lending companiesUsed by banks, credit agencies, and lending firms for risk assessment

The main difference is that a Bank Collection Manager focuses on recovering overdue debts and managing collections, while a Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge and certifications but serve different functions within banking operations.

What are the main challenges a Bank Collection Manager faces when managing a collection team?

A Bank Collection Manager often deals with the challenge of balancing effective debt recovery with maintaining positive customer relationships. They must ensure their team adheres to regulatory guidelines and ethical practices, while also meeting recovery targets. Motivating team members in a high-pressure environment and handling complex negotiations with delinquent clients are also common hurdles. Additionally, adapting strategies based on changing economic conditions and customer profiles is key to success in this role.
What are popular job titles related to Bank Collection Manager jobs in Florida? For Bank Collection Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Bank Collection Manager jobs in Florida look for? The top searched job categories for Bank Collection Manager jobs in Florida are:
What cities in Florida are hiring for Bank Collection Manager jobs? Cities in Florida with the most Bank Collection Manager job openings:
Bank Collection Manager jobs near you
Relationship Banker I

Relationship Banker I

Trustmark Bank

Niceville, FL • On-site

$17.25 - $22.50/hr

Full-time

Posted 6 days ago

Trustmark National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

39th of 144 rated banks

Job description

Overview

Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being.  Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.

Responsibilities
  • Identify customer needs and make the appropriate referrals through proactive sales/service efforts.
  • Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
  • Deliver exceptional customer experience that follows Trustmark's service standards.
  • Continually safeguard the bank's assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts).
  • Balances cash drawer daily for both the cash totals and to ensure appropriate documents have been executed.
  • Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales.
  • Making outreach calls to customers and/or prospects.
  • Comply with the bank's guidelines, policies, procedures, and standards of performance.
  • Perform additional duties as assigned.
Qualifications
  • High school diploma or GED
  • One year of sales or customer service experience (in lieu of experience, Bachelor's degree is acceptable).
  • Able to use basic math concepts and can handle routine transactions and close out the cash drawer
  • Exceptional customer service skills with the ability to learn and communicate Trustmark products
  • Pass appropriate assessment tests related to customer service and math skills
  • Able to meet sales goals in a retail environment
  • Basic computer skills and the ability to learn internal technology systems to perform work tasks
  • Strong interpersonal and communication skills both verbal and written
  • Time management skills
  • Detail-oriented with a focus on quality and accuracy
  • Demonstrate professional appearance and mannerisms as this position works with the public on a daily basis
  • Experience in maintaining and balancing a cash drawer preferred

Physical Requirements/Working Conditions: Must be able to sit or stand for long periods of time and use a computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

Employment Type: FULL_TIME

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