Relationship Banker II - Float
Freeport, FL · On-site
$16.75 - $22/hr
... collection items, money orders, official checks, and cash drawers ... Handle the cash shipment and vault management for a branch * Ability to handle the origination of ...
Relationship Banker II - Float
Freeport, FL · On-site
$16.75 - $22/hr
... collection items, money orders, official checks, and cash drawers ... Handle the cash shipment and vault management for a branch * Ability to handle the origination of ...
Relationship Banker II - Float
Freeport, FL · On-site
$16.75 - $22/hr
... collection items, money orders, official checks, and cash drawers ... Handle the cash shipment and vault management for a branch * Ability to handle the origination of ...
Relationship Banker II - Float
Freeport, FL · On-site
$16.75 - $22/hr
... collection items, money orders, official checks, and cash drawers ... Handle the cash shipment and vault management for a branch * Ability to handle the origination of ...
Relationship Banker II - Float
$16.75 - $22/hr
... collection items, money orders, official checks, and cash drawers ... Handle the cash shipment and vault management for a branch * Ability to handle the origination of ...
Relationship Banker II - Float
$16.75 - $22/hr
... collection items, money orders, official checks, and cash drawers ... Handle the cash shipment and vault management for a branch * Ability to handle the origination of ...
Commercial Business Banker
Orlando, FL · On-site
... while meeting the Bank's existing and prospective business customer's needs. * Manages ... Monitor outstanding loans and take necessary collection actions on past dues. * Educates the ...
Commercial Business Banker
Orlando, FL · On-site
... while meeting the Bank's existing and prospective business customer's needs. * Manages ... Monitor outstanding loans and take necessary collection actions on past dues. * Educates the ...
Commercial Banker
Gainesville, FL · On-site
The role requires collaboration between multiple bank group including: Treasury Management, Wealth ... and collection efforts. * Maintains knowledge of banking products, programs, services and ...
Commercial Banker
Gainesville, FL · On-site
The role requires collaboration between multiple bank group including: Treasury Management, Wealth ... and collection efforts. * Maintains knowledge of banking products, programs, services and ...
The role requires collaboration between multiple bank group including: Treasury Management, Wealth ... and collection efforts. * Maintains knowledge of banking products, programs, services and ...
The role requires collaboration between multiple bank group including: Treasury Management, Wealth ... and collection efforts. * Maintains knowledge of banking products, programs, services and ...
The role requires collaboration between multiple bank group including: Treasury Management, Wealth ... and collection efforts. * Maintains knowledge of banking products, programs, services and ...
Quick apply
The role requires collaboration between multiple bank group including: Treasury Management, Wealth ... and collection efforts. * Maintains knowledge of banking products, programs, services and ...
The role requires collaboration between multiple bank group including: Treasury Management, Wealth ... and collection efforts. * Maintains knowledge of banking products, programs, services and ...
The role requires collaboration between multiple bank group including: Treasury Management, Wealth ... and collection efforts. * Maintains knowledge of banking products, programs, services and ...
The role requires collaboration between multiple bank group including: Treasury Management, Wealth ... and collection efforts. * Maintains knowledge of banking products, programs, services and ...
The role requires collaboration between multiple bank group including: Treasury Management, Wealth ... and collection efforts. * Maintains knowledge of banking products, programs, services and ...
Relationship Banker I
Defuniak Springs, FL · On-site
$15.75 - $20.50/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
Defuniak Springs, FL · On-site
$15.75 - $20.50/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
Destin, FL · On-site
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
Destin, FL · On-site
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
Santa Rosa Beach, FL · On-site
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
Santa Rosa Beach, FL · On-site
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
Santa Rosa Beach, FL · On-site
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
Santa Rosa Beach, FL · On-site
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
Defuniak Springs, FL · On-site
$15.75 - $20.50/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
Defuniak Springs, FL · On-site
$15.75 - $20.50/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
Santa Rosa Beach, FL · On-site
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
Santa Rosa Beach, FL · On-site
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Relationship Banker I
$16.75 - $22/hr
Continually safeguard the bank's assets and security of the working environment while processing ... Time management skills * Detail-oriented with a focus on quality and accuracy * Demonstrate ...
Bank Collection Manager information
What does a Bank Collection Manager do?
A Bank Collection Manager is responsible for overseeing the process of recovering overdue payments on loans and credit accounts for a bank. They manage a team of collection agents, set strategies to maximize recovery, and ensure compliance with regulations and company policies. Their role includes negotiating with delinquent account holders, analyzing collection data, and implementing best practices to reduce non-performing assets. Effective communication and problem-solving skills are essential for this position.
What are the key skills and qualifications needed to thrive as a Bank Collection Manager, and why are they important?
To thrive as a Bank Collection Manager, you need expertise in credit risk assessment, debt recovery strategies, and a background in finance or banking, often supported by a bachelor’s degree. Familiarity with loan management software, CRM systems, and regulatory compliance tools is typically required. Strong negotiation, leadership, and problem-solving skills help manage teams and interact effectively with clients. These abilities are vital to maximize debt recovery, maintain regulatory compliance, and uphold customer relationships within a financial institution.
What is the difference between Bank Collection Manager vs Credit Analyst?
| Aspect | Bank Collection Manager | Credit Analyst |
|---|---|---|
| Primary Role | Oversees collection processes for overdue accounts, manages collection teams, and minimizes bad debt | Assesses creditworthiness of potential and existing clients to determine lending risk |
| Required Credentials | Typically requires banking or finance certifications, experience in collections | Often requires finance, accounting, or economics degrees, and credit certifications |
| Work Environment | Banking institutions, collections departments, often in office settings | Financial institutions, credit departments, analytical settings |
| Employer & Industry Usage | Commonly employed by banks, financial institutions, lending companies | Used by banks, credit agencies, and lending firms for risk assessment |
The main difference is that a Bank Collection Manager focuses on recovering overdue debts and managing collections, while a Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge and certifications but serve different functions within banking operations.
What are the main challenges a Bank Collection Manager faces when managing a collection team?
A Bank Collection Manager often deals with the challenge of balancing effective debt recovery with maintaining positive customer relationships. They must ensure their team adheres to regulatory guidelines and ethical practices, while also meeting recovery targets. Motivating team members in a high-pressure environment and handling complex negotiations with delinquent clients are also common hurdles. Additionally, adapting strategies based on changing economic conditions and customer profiles is key to success in this role.
What are popular job titles related to Bank Collection Manager jobs in Florida? For Bank Collection Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Bank Collection Manager jobs in Florida look for? The top searched job categories for Bank Collection Manager jobs in Florida are:
What cities in Florida are hiring for Bank Collection Manager jobs? Cities in Florida with the most Bank Collection Manager job openings:
$16.75 - $22/hr
Full-time
Posted 9 days ago
Trustmark National Bank rating
8.2
Based on 19 frontline employees who took The Breakroom Quiz
39th of 144 rated banks
Job description
Overview
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
Floaters will travel between assigned branch locations and are encouraged to apply for open positions for permanent placement.
Responsibilities
Qualifications
Physical Requirements/Working Conditions: Must be able to sit or stand for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
Floaters will travel between assigned branch locations and are encouraged to apply for open positions for permanent placement.
Responsibilities
- Coach and serve as a mentor to Relationship Bankers and Tellers
- Provide oversight and responsibility to review/approve various transactions to include night drop contracts/logs, ATM deposits, collection items, money orders, official checks, and cash drawers
- Handle the cash shipment and vault management for a branch
- Ability to handle the origination of consumer loans.
- Identify customer needs and make the appropriate referrals through proactive sales/service efforts
- Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
- Deliver an exceptional customer experience that follows Trustmark's service standards
- Continually safeguard the bank's assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts)
- Balances cash drawer daily for both the cash totals and to ensure appropriate document has been executed
- Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales
- Making outreach calls to customers and/or prospects
- Comply with the bank's guidelines, policies, procedures, and standards of performance
- Travel between branch locations
- Perform additional duties as assigned
Qualifications
- High school diploma or GED
- 2 years of face-to-face customer service experience, retail sales experience or prior Trustmark Relationship Banker experience with a demonstrated track record of exceeding the individual performance goals.
- Able to learn Trustmark consumer and/or mortgage lending guidelines and process applicable loans within 2 years of employment
- Be able to register with the National Mortgage Licensing System and Registry (NMLS)
- Able to use basic math concepts and can handle routine transactions and close out the cash drawer
- Exceptional customer service skills with the ability to learn and communicate Trustmark products
- Pass appropriate assessment tests related to customer service and math skills
- Able to meet sales goals in a retail environment
- Basic computer skills and the ability to learn internal technology systems to perform work tasks
- Strong interpersonal and communication skills both verbal and written
- Time management skills
- Detail-oriented with a focus on quality and accuracy
- Demonstrate professional appearance and mannerisms as this position works with the public on a daily basis
- Experience in maintaining and balancing a cash drawer preferred
- Prior supervisory experience in a retail or bank environment preferred
- Prior experience processing consumer or mortgage loans preferred
- 2 years of banking industry knowledge specifically of the Relationship Banker position preferred
Physical Requirements/Working Conditions: Must be able to sit or stand for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
What Trustmark National Bank employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Trustmark National Bank
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Jackson, MS, US
Year founded
1889