Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center's growth and profitability objectives. * Assist with the ...
Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center's growth and profitability objectives. * Assist with the ...
Universal Banker
Warwick, RI · On-site
$20 - $27.13/hr
Educate and assist clients with digital banking services and recommend convenient banking options. * Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.
Universal Banker
Warwick, RI · On-site
$20 - $27.13/hr
Educate and assist clients with digital banking services and recommend convenient banking options. * Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.
Banker II
Newport, RI · On-site
$19.25 - $23.75/hr
... of the Bank's products and services. Key Responsibilities: * Assist customers in opening of accounts. * Initiate conversations with customers to offer needs based cross selling opportunities of ...
Banker II
Newport, RI · On-site
$19.25 - $23.75/hr
... of the Bank's products and services. Key Responsibilities: * Assist customers in opening of accounts. * Initiate conversations with customers to offer needs based cross selling opportunities of ...
Banker II
Narragansett, RI · On-site
$19 - $23.25/hr
... of the Bank's products and services. Key Responsibilities: * Assist customers in opening of accounts. * Initiate conversations with customers to offer needs based cross selling opportunities of ...
Banker II
Narragansett, RI · On-site
$19 - $23.25/hr
... of the Bank's products and services. Key Responsibilities: * Assist customers in opening of accounts. * Initiate conversations with customers to offer needs based cross selling opportunities of ...
Banking Center Senior Relationship Banker
Barrington, RI · On-site
$24 - $30/hr
Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center's growth and profitability objectives. * Assist with the ...
Banking Center Senior Relationship Banker
Barrington, RI · On-site
$24 - $30/hr
Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center's growth and profitability objectives. * Assist with the ...
Banker II
$19 - $23.25/hr
... of the Bank's products and services. Key Responsibilities: * Assist customers in opening of accounts. * Initiate conversations with customers to offer needs based cross selling opportunities of ...
Banker II
$19 - $23.25/hr
... of the Bank's products and services. Key Responsibilities: * Assist customers in opening of accounts. * Initiate conversations with customers to offer needs based cross selling opportunities of ...
Banker II
Smithfield, RI · On-site
$18.75 - $22.75/hr
... of the Bank's products and services. Key Responsibilities: * Assist customers in opening of accounts. * Initiate conversations with customers to offer needs based cross selling opportunities of ...
Banker II
Smithfield, RI · On-site
$18.75 - $22.75/hr
... of the Bank's products and services. Key Responsibilities: * Assist customers in opening of accounts. * Initiate conversations with customers to offer needs based cross selling opportunities of ...
Banker II
$19.25 - $23.75/hr
... of the Bank's products and services. Key Responsibilities: * Assist customers in opening of accounts. * Initiate conversations with customers to offer needs based cross selling opportunities of ...
Banker II
$19.25 - $23.75/hr
... of the Bank's products and services. Key Responsibilities: * Assist customers in opening of accounts. * Initiate conversations with customers to offer needs based cross selling opportunities of ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
Personal Banking Rep
Warwick, RI · On-site
$20 - $28.90/hr
... assist customers with digital banking services and recommend convenient banking options. • Handle complex customer issues, explain bank policies and procedures, and resolve service concerns. • ...
Personal Banking Rep
Warwick, RI · On-site
$20 - $28.90/hr
... assist customers with digital banking services and recommend convenient banking options. • Handle complex customer issues, explain bank policies and procedures, and resolve service concerns. • ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first ... Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High ...
Bank Assistant information
What is a bank assistant?
Bank Assistants are frontline staff members in banks who help customers with various banking services, such as processing deposits and withdrawals, answering account-related questions, and providing information about financial products. They play a key role in ensuring smooth daily operations at a bank branch by assisting both customers and other staff. Bank Assistants also help maintain accurate records and may be responsible for basic administrative tasks. Their excellent customer service skills and attention to detail are essential for the efficient functioning of a bank.
What are the key skills and qualifications needed to thrive as a bank assistant, and why are they important?
To thrive as a Bank Assistant, you need strong numeracy, attention to detail, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and Microsoft Office tools is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive client experiences, which are crucial for a bank's reputation and operations.
What are some typical challenges bank assistants face when interacting with customers, and how can they handle them effectively?
Bank Assistants often encounter situations where customers may be frustrated due to account issues or delays. Handling these challenges requires patience, active listening, and clear communication. By remaining calm, empathizing with the customer’s concerns, and efficiently directing them to the appropriate services or solutions, Bank Assistants can resolve issues professionally and maintain positive relationships. Regular training in customer service and staying informed about banking procedures also helps in managing such interactions smoothly.
What is the difference between Bank Assistant vs Bank Teller?
| Aspect | Bank Assistant | Bank Teller |
|---|---|---|
| Primary Role | Supports banking operations, handles customer inquiries, assists with account management | Processes transactions, deposits, withdrawals, and cash handling |
| Required Skills | Customer service, basic banking knowledge, communication skills | Cash handling, accuracy, customer service |
| Certifications | Often no formal certification required; some banks prefer basic banking courses | Likewise, minimal formal certification; on-the-job training common |
| Work Environment | Bank branches, customer service desks | Bank counters, teller stations |
Both roles are customer-facing positions within banks, focusing on banking operations and customer service. While a Bank Assistant provides broader support and administrative help, a Bank Teller primarily handles cash transactions. The skills and certifications required are similar, making them closely related roles within the banking industry.
How much do bank assistants make?
Bank assistants typically earn an average annual salary ranging from $25,000 to $40,000, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced assistants or those in larger banks can earn higher wages. Compensation often includes benefits such as health insurance and retirement plans.
What is the lowest position in a bank?
The lowest position in a bank is typically a teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles often require minimal experience and may serve as a starting point for career advancement within the bank.
What are the most commonly searched types of Bank jobs in Rhode Island?
The most popular types of Bank jobs in Rhode Island are:
$24 - $30/hr
Full-time
Re-posted 11 days ago
Webster Bank rating
7.1
Based on 22 frontline employees who took The Breakroom Quiz
123rd of 171 rated banks
Job description
If you're looking for a meaningful career, you'll find it here at Webster Bank, a division of Santander Bank, N.A.. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
This role is responsible for achievement of sales, service, operation goals for the Banking Center, based on Webster's Strategic Guidelines. This individual assumes responsibility for the branch in the Banking Center Manager's absence. They will work with existing clients and prospects to deepen the share of wallet and increase market share. They will play a vital role in the coaching of staff to cross sell products and services by maintaining a working knowledge of Webster's products. They will assist with completion of required operational tasks to help the team achieve/ exceed audits. Colleague will develop and maintain a strong partnership with various business segments through collaboration and communication with the ability to supervise and coach others.
What you will do
Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development.
Assumes responsibility for the banking center in the Manager's absence and always ensures exceptional client experience.
Expected to achieve/ exceed individual sales, service & operations targets.
Responds to customers' needs by processing routine banking transactions accurately; prepare and compile client application/information to open accounts.
Build COI's by networking and prospecting to propagate the Webster brand and create value.
Successfully use lead management tools and resources to document activities, e.g., Salesforce.
Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center's growth and profitability objectives.
Assist with the completion of required audits and operational standards.
Ensure compliance with Federal and State laws as well as bank policies and procedures. Meet/exceed branch evaluation requirements.
Provide mentorship and guidance to colleagues to adhere to sales and service process by demonstrating leadership skills and modeling the way.
Skills and Abilities
Working knowledge of all products and services.
Keeps current with all systems used for branch transaction processing.
Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.
Education Qualifications
H.S. Diploma or General Education Degree (GED) required
college preferred
Experience Qualifications
3-4 years customer sales/service experience with 1-2 years supervisory experience. Demonstrated success in leading, coaching, and motivating required
The estimated salary range for this position is $24.00 to $30.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
#LI-JG1
Santander Holdings USA, Inc. and its subsidiaries ("Santander") are equal opportunity employers committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
What Webster Bank employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Webster Bank
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Stamford, CT, US
Year founded
1935