Bakery Operations Manager Jobs in Appleton, WI (NOW HIRING)

At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.

Join our Festival Foods team as a Baker!

Job Title: Baker (Overnights)

Reports To: Bakery Department Manager

Are you passionate about baking, pastry and providing exceptional food service quality? We are seeking a Baker to join our team! Our bakery plays a pivotal role in crafting unforgettable experiences for guests' events and everyday moments alike, ranging from special occasions to everyday indulgences.

Providing excellent guest service is at the heart of what we do.  Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day. 

As a Baker at Festival Foods, you will:

• Recipe & Production Control: Follow recipes and production lists precisely to ensure high-quality bakery and pastry items. Monitor dates and freshness, handle outdated items properly, and report shrinkage.
• Health & Safety: Adhere to all Health Department guidelines and Festival sanitation practices. Maintain cleanliness and organization in prep areas, coolers, freezers, and dry storage.
• Guest Service: Provide excellent customer service to our guests by assisting them with finding items, taking special orders, and addressing concerns. Answer phone calls with proper etiquette and ensure guest satisfaction.
• Stock Monitoring: Keep an eye on stock levels and service floor needs, ensuring proper assortment and production-level, especially for early mornings and evenings.
• Quality Standards: Maintain food safety logs and ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Team Collaboration: Work closely with all Bakery associates to meet department goals and support a positive team environment.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support the Team: Other duties as assigned

What We're Looking For:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability to perform the essential functions.

To be successful in the Baker role, you should have:

• Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
• Effective Problem-Solving: Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
• Safety Awareness: Comprehensive understanding of safety requirements and company safety policies, including proper training on ovens, lifting techniques, trash compactor, baler, mixers, slicing and packaging machinery, and other equipment.
• Retail Expertise: Knowledge of the retail food business and perishable department operations, with the ability to make timely and effective decisions.

Physical Demands and Work Environment:

• Physical Demands: Stand in one spot for a long period of time; bend, stoop, and kneel regularly (70% of the time). Full range of upper body motion. Lift up to 60 pounds on a frequent basis (50% of the time). Frequent repetitive motion of hands and wrists.
• Work Environment: Occasional exposure to extreme temperatures (20% of the time). Frequently near moving machinery (70% of the time).

Schedule:

The Baker is a position with a work schedule that includes early mornings, afternoons, weekends, and holidays. Flexibility to work evening or overnight shifts as needed.

Why Join Us?

By joining our bakery team, you will become part of a community that values quality, collaboration, and exceptional food service. We offer competitive compensation, opportunities for career growth, and a supportive work environment.

If you're ready to share your passion for baking and contribute to an enjoyable experience, we'd love to hear from you. Apply today and help us create delightful bakery products for our guests!