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Bakery Customer Service Representative Jobs (NOW HIRING)

Bakery Cake Apprentice

Houston, TX · On-site

$9 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

In addition to our full-service grocery store, we operate a busy café, bakery, and meat department ... We are currently hiring a Customer Service Representative (CSR) to join our front-of-house team.

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

Customer Service Rep

Leominster, MA · On-site

$16.50 - $22.50/hr

That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Rep

Gardner, MA · On-site

$17 - $23/hr

That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Rep

Fitchburg, MA · On-site

$16.25 - $22/hr

That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Representative

Suwanee, GA

$15 - $20.25/hr

Customer Service Specialist IRCA is a prominent international provider of semi-finished ingredients ... bakery, pastry, and gelato markets. They cater to independent producers as well as large food ...

Customer Service Rep

Leominster, MA

$16.50 - $22.50/hr

That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the ... We are searching for qualified customer service reps with personality and people skills. We're ...

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Bakery Customer Service Representative information

See salary details

$9

$18

$26

How much do bakery customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bakery customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Bakery Customer Service Representative vs Bakery Cashier?

AspectBakery Customer Service RepresentativeBakery Cashier
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; cash handling experience
Work EnvironmentCustomer interaction, assisting with orders, resolving issuesProcessing transactions at checkout, handling payments
Employer & Industry UsageBakery retail stores, cafesBakery retail stores, supermarkets
Common Search & ComparisonCustomer service roles in bakeriesCash handling and checkout roles in bakeries

The main difference between a Bakery Customer Service Representative and a Bakery Cashier lies in their responsibilities. The Customer Service Representative focuses on assisting customers, resolving issues, and providing overall support, while the Cashier primarily handles transactions and payments. Both roles require good communication skills and are essential in bakery retail environments, but they emphasize different aspects of customer interaction.

What are Bakery Customer Service Representatives?

Bakery Customer Service Representatives are employees who assist customers in retail bakery settings. Their main duties include taking orders, answering product questions, handling payments, and ensuring that customers have a positive shopping experience. They may also help with restocking bakery displays, packaging items, and maintaining cleanliness in the front-of-house area. Good communication skills and a friendly attitude are essential in this role, as representatives often help customers select products or accommodate special requests.

What are some common challenges faced by Bakery Customer Service Representatives, and how can they be addressed?

Bakery Customer Service Representatives often encounter challenges such as handling high customer volumes during peak hours, managing special or complex orders, and addressing customer complaints or dietary requests. Success in this role relies on strong communication skills, patience, and the ability to multitask effectively. Building product knowledge and staying organized can help representatives provide accurate information and maintain a positive customer experience, even during busy periods.

What are the key skills and qualifications needed to thrive as a Bakery Customer Service Representative, and why are they important?

To thrive as a Bakery Customer Service Representative, you need strong customer service skills, basic math abilities, and knowledge of bakery products, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems and familiarity with inventory management tools are commonly required. Outstanding communication, patience, and a friendly demeanor help create positive customer interactions and resolve concerns efficiently. These skills ensure excellent customer experiences, accurate transactions, and contribute to the bakery’s reputation and repeat business.
More about Bakery Customer Service Representative jobs
What job categories do people searching Bakery Customer Service Representative jobs look for? The top searched job categories for Bakery Customer Service Representative jobs are:
Infographic showing various Bakery Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 5% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

Overview

Baker Brothers Plumbing, Air, & Electric is currently seeking a Customer Service Representative to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our customer service representatives answer calls from existing and potential customers while using the Service Titan system for tracking information, troubleshooting, and providing information about products and services. In addition, our CSR's schedule service appointments and update customer's accounts.

Baker Brothers Plumbing, Air & Electric is one of the fastest growing Plumbing, HVAC, and Electrical companies in the DFW Metroplex and has been named a Top 100 Places to Work by the Dallas Morning News multiple times.

What's in it For Me?

  • Market Value Compensation
    • $17/hr plus weekly bonuses.
  • Vacation & Holiday Pay
  • Flexible Schedules
  • Health, Vision and Dental plans for you and your family to choose from.
  • 401K Retirement Plan with company match up to 30%.
  • Life Insurance, Short-Term and Long-Term Disability.
  • Special Program Options: FSA, EPA, Legal Services, and Identity Theft.
  • Continuous Training for your Professional Development.
  • Working in a dynamic, collaborative, and fun environment.
  • Coached and supported career growth.
  • Employee Engagement and Employee Recognition Programs.
Responsibilities

Do I have What it Takes?

  • High School Diploma or GED preferred.
  • Prior experience using Service Titan is a bonus.
  • Must be able to pass a background and drug screen.
  • Computer proficiency, particularly with Microsoft applications.
  • Must be fluent in reading, writing and speaking English and must be able to sit for long periods of time.
  • Must be able to work evenings and weekends when needed. 
Qualifications

What Will I Do?

  • Successfully handle high volume inbound customer service calls.
  • Respond to e-mail inquiries.
  • Expedite unresolved customer grievances to designated departments for further investigation.
  • Maintain accurate customer information and scheduled appointment details.
  • Actively promote additional services or products when applicable.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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Employment Type: FULL_TIME