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Bakery Customer Service Representative Jobs (NOW HIRING)

TONYS MEATS INC

BAKERY CUSTOMER SERVICE PT

Littleton, CO · On-site

$16 - $18/hr

Tony's Market Title Bakery Customer Service Department(s) Bakery Reports to Bakery Manager Job summary: Responsible for offering extraordinary customer service Summary of essential job functions:

Wegmans

Bakery Customer Service

Canandaigua, NY · On-site

$500/wk

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Wegmans

Bakery Customer Service

Auburn, NY

$16.50 - $17/hr

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Wegmans

Bakery Customer Service

Auburn, NY

$16.50 - $17/hr

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Wegmans

Bakery Customer Service

Auburn, NY

$16.50 - $17/hr

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Wegmans

Bakery Customer Service

Canandaigua, NY

$16.50 - $17/hr

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Wegmans

Bakery Customer Service

Auburn, NY · On-site

$16.50 - $17/hr

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

El Bolillo Bakery

Bakery Baker Apprentice

Houston, TX · On-site

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

Houston, TX

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

Houston, TX · On-site

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

Pasadena, TX · On-site

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

Weikel's Store and Bakery

Customer Service Representative

TX · On-site

$16 - $21.75/hr

They may run the cash registers, service the bakery cases, take customer orders, etc. Representatives need to know our product lines and be able to interact with customers so they feel valued and ...

El Bolillo Bakery

Bakery Cake Apprentice

Houston, TX

$9 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

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Bakery Customer Service Representative information

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How much do bakery customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bakery customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Bakery Customer Service Representative vs Bakery Cashier?

AspectBakery Customer Service RepresentativeBakery Cashier
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; cash handling experience
Work EnvironmentCustomer interaction, assisting with orders, resolving issuesProcessing transactions at checkout, handling payments
Employer & Industry UsageBakery retail stores, cafesBakery retail stores, supermarkets
Common Search & ComparisonCustomer service roles in bakeriesCash handling and checkout roles in bakeries

The main difference between a Bakery Customer Service Representative and a Bakery Cashier lies in their responsibilities. The Customer Service Representative focuses on assisting customers, resolving issues, and providing overall support, while the Cashier primarily handles transactions and payments. Both roles require good communication skills and are essential in bakery retail environments, but they emphasize different aspects of customer interaction.

What are Bakery Customer Service Representatives?

Bakery Customer Service Representatives are employees who assist customers in retail bakery settings. Their main duties include taking orders, answering product questions, handling payments, and ensuring that customers have a positive shopping experience. They may also help with restocking bakery displays, packaging items, and maintaining cleanliness in the front-of-house area. Good communication skills and a friendly attitude are essential in this role, as representatives often help customers select products or accommodate special requests.

What are some common challenges faced by Bakery Customer Service Representatives, and how can they be addressed?

Bakery Customer Service Representatives often encounter challenges such as handling high customer volumes during peak hours, managing special or complex orders, and addressing customer complaints or dietary requests. Success in this role relies on strong communication skills, patience, and the ability to multitask effectively. Building product knowledge and staying organized can help representatives provide accurate information and maintain a positive customer experience, even during busy periods.

What are the key skills and qualifications needed to thrive as a Bakery Customer Service Representative, and why are they important?

To thrive as a Bakery Customer Service Representative, you need strong customer service skills, basic math abilities, and knowledge of bakery products, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems and familiarity with inventory management tools are commonly required. Outstanding communication, patience, and a friendly demeanor help create positive customer interactions and resolve concerns efficiently. These skills ensure excellent customer experiences, accurate transactions, and contribute to the bakery’s reputation and repeat business.
More about Bakery Customer Service Representative jobs
What job categories do people searching Bakery Customer Service Representative jobs look for? The top searched job categories for Bakery Customer Service Representative jobs are:
Bakery Customer Service Representative jobs near you
Infographic showing various Bakery Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 77% Full Time, and 22% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

BAKERY CUSTOMER SERVICE PT

TONYS MEATS INC

Centennial, CO • On-site

$16 - $18/hr

Other

Posted 16 days ago

Job description

Tony's Market Job Description

Title

Bakery Customer Service

Department(s)

Bakery

Reports to

Bakery Manager

Job summary

Responsible for offering extraordinary customer service

Summary of essential job functions:

  • Immediately greet all customers and ensure extraordinary customer service
  • Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.
  • Solicit sale of new or additional services or products by educating customers and offering suggestions.
  • Take customers' orders and write ordered items on tickets.
  • Prepare food such as cookies, pies, brownies, etc. using recipes or following directions.
  • Serve food, beverages, or pastries to customers.
  • Wrap menu items such as cakes, pies, and pastries for customer orders.
  • Label items sold using scales or other pricing methods.
  • Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.
  • Fulfill special orders and requests utilizing all tools provided.
  • Replenish foods in demos and display cases.
  • Abide by safety, health and security rules.
  • Complete specials projects and other duties as assigned
  • Regular and predictable attendance

Standard job functions:

  • Upholds the 7 guiding principles of the company
  • Support goals and vision of General Manager
  • Consistently presents a professional personal image and uphold the company's uniform policy
  • Maintain safe, clean and well-organized working and shopping environment
  • Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.
  • Ability to work a flexible schedule including holidays and weekends
  • Timely and consistent attendance.

Knowledge, skills and abilities required:

  • Strong interpersonal and verbal communication skills
  • Ability to multitask and use organizational skills
  • 1-2 Years previous bakery experience preferred.

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