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Bakery Customer Service Representative Jobs (NOW HIRING)

Wegmans

Overnight Bakery Customer Service

Amherst, NY · On-site

$18 - $18.50/hr

Provide incredible service to our customers * Bake products, take orders, and prepare items for display by slicing, packaging and labeling the products * Keep our shelves stocked with fresh items

Bolillo Bakery Lp

Bakery Baker Apprentice

San Antonio, TX · On-site

$12 - $16/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

Emish Market

Customer Service Representative

Fife, WA · On-site

$20 - $22/hr

In addition to our full-service grocery store, we operate a busy café, bakery, and meat department ... We are currently hiring a Customer Service Representative (CSR) to join our front-of-house team.

El Bolillo Bakery

Bakery Cake Apprentice

Houston, TX · On-site

$9 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Cake Apprentice

Houston, TX · On-site

$9 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

Domino's Franchise

Customer Service Rep

Baker, LA · On-site

$15.75 - $21.25/hr

Customer Service Rep Baker, Louisiana, Dough Show Restaurant Group LLC As a Customer Service Representative CSR, you will be doing just that. Representing our Brand of Domino's and Emersonmaker, Inc.

Irca Group

Customer Service Representative

Suwanee, GA · On-site

$15 - $20.25/hr

Customer Service Specialist IRCA is a prominent international provider of semi-finished ingredients ... bakery, pastry, and gelato markets. They cater to independent producers as well as large food ...

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Bakery Customer Service Representative information

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How much do bakery customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for bakery customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a bakery customer service representative?

Bakery Customer Service Representatives are employees who assist customers in retail bakery settings. Their main duties include taking orders, answering product questions, handling payments, and ensuring that customers have a positive shopping experience. They may also help with restocking bakery displays, packaging items, and maintaining cleanliness in the front-of-house area. Good communication skills and a friendly attitude are essential in this role, as representatives often help customers select products or accommodate special requests.

What are the key skills and qualifications needed to thrive as a bakery customer service representative?

To thrive as a Bakery Customer Service Representative, you need strong customer service skills, basic math abilities, and knowledge of bakery products, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems and familiarity with inventory management tools are commonly required. Outstanding communication, patience, and a friendly demeanor help create positive customer interactions and resolve concerns efficiently. These skills ensure excellent customer experiences, accurate transactions, and contribute to the bakery’s reputation and repeat business.

What are some common challenges faced by bakery customer service representatives, and how can they be addressed?

Bakery Customer Service Representatives often encounter challenges such as handling high customer volumes during peak hours, managing special or complex orders, and addressing customer complaints or dietary requests. Success in this role relies on strong communication skills, patience, and the ability to multitask effectively. Building product knowledge and staying organized can help representatives provide accurate information and maintain a positive customer experience, even during busy periods.

What is the difference between Bakery Customer Service Representative vs Bakery Cashier?

AspectBakery Customer Service RepresentativeBakery Cashier
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; cash handling experience
Work EnvironmentCustomer interaction, assisting with orders, resolving issuesProcessing transactions at checkout, handling payments
Employer & Industry UsageBakery retail stores, cafesBakery retail stores, supermarkets
Common Search & ComparisonCustomer service roles in bakeriesCash handling and checkout roles in bakeries

The main difference between a Bakery Customer Service Representative and a Bakery Cashier lies in their responsibilities. The Customer Service Representative focuses on assisting customers, resolving issues, and providing overall support, while the Cashier primarily handles transactions and payments. Both roles require good communication skills and are essential in bakery retail environments, but they emphasize different aspects of customer interaction.

How to get a bakery customer service representative job with no experience?

To get a bakery customer service representative job with no experience, focus on developing strong communication and customer service skills, and highlight any relevant volunteer work or school activities on your resume. Entry-level positions often require a positive attitude, reliability, and willingness to learn, so demonstrating enthusiasm and a good work ethic can improve your chances. Some employers may also offer on-the-job training for new hires without prior experience.

What qualifications do I need to work at a bakery customer service representative?

To work as a bakery customer service representative, employers typically require a high school diploma or equivalent. Good communication skills, basic math abilities, and a friendly attitude are important, and previous retail or customer service experience can be beneficial. Knowledge of bakery products and the ability to handle cash registers or point-of-sale systems may also be preferred.
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What are popular job titles related to Bakery Customer Service Representative jobs?

For Bakery Customer Service Representative jobs, the most frequently searched job titles are:

Bakery Customer Service Representative jobs near you
Infographic showing various Bakery Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Overnight Bakery Customer Service

Amherst, NY • On-site

Wegmans Food Markets
Food and Beverage Stores • 10K+ employees
Learn more about Wegmans Food Marketsexternal

$18 - $18.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Wegmans Food Markets rating

8.0

Company rating: 8.0 out of 10

Based on 846 frontline employees who took The Breakroom Quiz

Job description

Location:
675 Alberta Drive Amherst, NY 14226
Availability Requirement for this role:
Overnight (including weekends).
Age Requirement:
Must be 18 years or older
Time Type:
Full time
Pay Range:
$18 - $18.50 / hour
Why Work Here
Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Job Description:
At Wegmans our mission is to provide incredible service and help our customers live healthier better lives through food. In this role, you'll work with the overnight team, playing an integral part in supporting the bakery department's daytime operations, producing and ensuring the freshest bakery items are available for our customers. If you have a passion for baking and enjoy working in a fast-paced environment, this could be the role for you!
What will I do?
  • Provide incredible service to our customers
  • Bake products, take orders, and prepare items for display by slicing, packaging and labeling the products
  • Keep our shelves stocked with fresh items
  • May unload daily deliveries and stock cases, displays and backroom coolers with new and existing products/inventory

What Wegmans Food Markets employees say

Pay

Benefits

Hours and flexibility

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About Wegmans Food Markets

Sourced by ZipRecruiter

Wegmans Food Markets, situated in Rochester, NY, US, is a widely recognized name in the retail grocery industry. The company was founded in 1916 by Walter Wegman as Rochester Fruit and Vegetable Company and has since been providing a diverse series of high-quality grocery products. It is built on the mission of “helping families live healthier, better lives through food.” Core values of caring, high standards, making a difference, respect, and empowerment drive the firm to uphold its quality, bringing every meal an opportunity for happiness. Wegmans has been celebrated with multiple accolades and was named the best grocery chain in the U.S. by Food & Wine in 2020.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Rochester, NY, US

Year founded

1916

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