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Bain Capital Jobs (NOW HIRING)

Customer Care Coordinator - Hybrid

Hudson, OH · On-site +1

$16.50 - $21.50/hr

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry. Read more about us here: • PartsSource Named to Newsweek's List ...

USAC and UK Collaborate with Innovative 3Mers Around the World 3M announced that it has entered into a definitive agreement with Bain Capital to form a new Joint Venture which will combine Scott ...

Customer Care Coordinator - Hybrid

Hudson, OH · On-site

$16.50 - $21.50/hr

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry. · PartsSource Named to Newsweek's List of the Top 200 America ...

Customer Care Coordinator - Hybrid

Hudson, OH · On-site +1

$16.50 - $21.50/hr

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry. Read more about us here: • PartsSource Named to Newsweek's List ...

In 2023, we announced our $30M Series B, led by Advanced Venture Partners (AVP), with continued participation from Bain Capital Ventures and Threshold Ventures. And we aren't slowing down! Our ...

Goldman Sachs, Morgan Stanley, JP Morgan, Bain Capital) is required. * Previous experience as CFO or senior finance executive in a publicly traded company is mandatory. * Expertise in biotech, life ...

Goldman Sachs, Morgan Stanley, JP Morgan, Bain Capital) is required. * Previous experience as CFO or senior finance executive in a publicly traded company is mandatory. * Expertise in biotech, life ...

Environmental Health and Safety (EHS) Supervisor

Monroe, NC · On-site

$77K - $104K/yr

Environmental Health and Safety (EHS) Supervisor Environmental, Health and Safety (EHS) Supervisor 3M announced that it has entered into a definitive agreement with Bain Capital to form a new Joint ...

Environmental Health and Safety (EHS) Supervisor

Monroe, NC · On-site

$77K - $104K/yr

Environmental Health and Safety (EHS) Supervisor Environmental, Health and Safety (EHS) Supervisor 3M announced that it has entered into a definitive agreement with Bain Capital to form a new Joint ...

We've raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting ...

Biomedical Engineeer

Coral Springs, FL · On-site

$24 - $32/hr

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry. Read more about us here: • PartsSource Named to Newsweek's List ...

Controller (New Joint Venture)

Monroe, NC · On-site

$145K - $178K/yr

Job Title - Corporate Controller (Scott Safety) (New Joint Venture) Collaborate with Innovative 3Mers Around the World 3M announced that it has entered into a definitive agreement with Bain Capital ...

In 2023, we announced our $30M Series B, led by Advanced Venture Partners (AVP), with continued participation from Bain Capital Ventures and Threshold Ventures. And we aren't slowing down! Our ...

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Bain Capital information

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$25K

$103.4K

$195.5K

How much do bain capital jobs pay per year?

As of Aug 7, 2026, the average yearly pay for bain capital in the United States is $103,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $124,500.00 per year, depending on experience, location, and employer.

Does Bain Capital pay well?

Bain Capital offers competitive compensation packages for its investment professionals and staff, often including base salary, bonuses, and benefits aligned with industry standards. Compensation varies by role, experience, and location, with entry-level positions typically earning less than senior roles. The firm also values skills such as financial analysis and due diligence, which can influence pay levels.

What is Bain Capital?

Bain Capital is a private investment firm that specializes in private equity, credit, public equity, venture capital, and real estate investments. Founded in 1984, the firm manages assets on behalf of institutional investors, such as pension funds and endowments, as well as high-net-worth individuals. Bain Capital is known for its active involvement in the companies it invests in, aiming to improve their operations, growth, and overall value. The firm has a global presence with offices in major financial centers around the world.

What is the difference between Bain Capital vs Private Equity Associate?

AspectBain CapitalPrivate Equity Associate
Required CredentialsBachelor's degree, MBA often preferred, finance or consulting backgroundBachelor's degree, MBA often preferred, finance or consulting background
Work EnvironmentOffice-based, collaborative, fast-pacedOffice-based, deal-focused, demanding hours
Employer & Industry UsagePrivate equity firms, investment firmsPrivate equity firms, investment banks
Common Search & ComparisonYesYes

Both Bain Capital and Private Equity Associates typically require similar educational backgrounds and work in private equity environments. Bain Capital is a specific private investment firm, while Private Equity Associate is a role found across many firms. The roles involve deal analysis, due diligence, and financial modeling, often with demanding hours and collaborative office settings.

What are some common challenges new hires face when starting at Bain Capital, and how can they successfully navigate them?

New hires at Bain Capital often encounter a steep learning curve due to the fast-paced environment and the firm's high expectations for analytical rigor and strategic thinking. Adjusting to the collaborative, team-based structure while managing multiple projects simultaneously can be challenging. To succeed, it's important to proactively seek feedback, leverage the experience of mentors and colleagues, and continuously build industry knowledge. Bain Capital values initiative and open communication, so participating actively in team discussions and asking questions can greatly accelerate your integration and growth.

What are the key skills and qualifications needed to thrive as a professional at Bain Capital, and why are they important?

To thrive at Bain Capital, professionals typically need strong financial analysis, strategic thinking, and business acumen, often supported by degrees in finance, economics, or business and relevant industry experience. Expertise in tools such as Excel, financial modeling software, and familiarity with deal management platforms is crucial, and professional certifications like CFA or MBA are highly valued. Exceptional communication, teamwork, and problem-solving skills help individuals stand out when working on complex investment projects and collaborating across teams. These skills are essential for making sound investment decisions, driving value creation, and building lasting client relationships in a fast-paced private equity environment.
More about Bain Capital jobs
What cities are hiring for Bain Capital jobs? Cities with the most Bain Capital job openings:
What are the most commonly searched types of Bain Capital jobs? The most popular types of Bain Capital jobs are:
What states have the most Bain Capital jobs? States with the most job openings for Bain Capital jobs include:
Infographic showing various Bain Capital job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $103,445 per year, or $49.7 per hour.

Customer Care Coordinator - Hybrid

PartsSource

Hudson, OH • On-site, Remote

$16.50 - $21.50/hr

Full-time

Medical, Retirement

Re-posted 18 days ago


PartsSource rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.
PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
About the Job Opportunity
As a Customer Care Representative in this role, you will be responsible for providing top-notch customer service to clinical engineers in hospital and healthcare clinical settings across North America and internationally. Your primary tasks will involve answering phone calls and responding to emails to address customer inquiries, process orders, and conduct necessary research. It is crucial to have a passion for surpassing customer expectations and building strong relationships.
What You'll Do
Deliver First in Class Customer Service
  • Handle inbound customer service calls and email inquiries promptly, ensuring first contact resolution.
  • Provide professional and accurate responses, demonstrating a high level of knowledge and expertise.
  • Respond to inquiries regarding order placement/status, billing, part repairs and returns, and quote requests.
  • Escalate more complex issues to the appropriate department or staff for further assistance.
  • Arrive on time, prepared, and ready to work at your workstation for scheduled shifts.
  • Attend required training and meetings to stay updated on product knowledge, policies, and procedures.
  • Maintain a professional demeanor, striving to establish a positive rapport with every customer.
  • Offer instructions to customers and troubleshooting assistance for websites and other systems.

Maintain Customer Data and Documentation
  • Update and ensure the accuracy of customer data, order details, and case information in all relevant systems.
  • Document customer interactions thoroughly, recording important details and resolutions.
  • Work closely with the management team to stay informed about changes or updates in products, policies, and procedures.

Collaborate and Assist
  • Collaborate effectively with colleagues and contribute to a positive team environment.
  • Demonstrate a willingness to help and support your team members as needed.

Your Background
  • Customer Service Experience: Possess at least 1 year of prior experience in a customer service role, demonstrating your ability to handle customer inquiries and provide satisfactory resolution.
  • Strong Communication Skills: Exhibit excellent verbal and written communication skills to effectively interact with customers and convey information clearly.
  • Empathy and Listening Skills: Display empathy and active listening skills to de-escalate issues and handle situations where there may be order delays or other challenges.
  • Collaboration: Work well in a team environment, demonstrating a cooperative attitude and a willingness to assist your colleagues.

Benefits & Perks
  • Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
  • Career and professional development through training, coaching and new experiences.
  • Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
  • Inclusive and diverse community of passionate professionals learning and growing together.

Interested?
We'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit.
About PartsSource
Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.
In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.
Read more about us here:
• PartsSource Named to Newsweek's List of the Top 200 America's Most Loved Workplaces for 2024
• PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025
• PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025
• PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025
• WSJ: Bain Capital Private Equity Scoops Up PartsSource
EEO
PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Legal authorization to work in the U.S. is required.

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