Background Screening Processor Jobs (NOW HIRING)

Ministry Brands is looking foraBackground Screening Specialist, PublicRecordsto join our growing team!

Who weare

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagementtoolsand background screening solutions for faith-based,non-profitand for-profit organizations. Weservemore than95,000 customersas a trusted partner in digital transformation and enablement - advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communitiesmakesus stronger together andenhancesour ability to advance digital transformation for the greater good.

As a part of Ministry Brands, we are a fast growing, globally recognized background screening company accredited by the Professional Background Screening Association (PBSA) with locations in Tulsa, Oklahoma and Tampa, Florida. Our mission is to be the trusted voice in background screening by providing a unique experience that conveys our visionary leadership, passion for service and commitment to excellence.Come bea part of a rapidly expanding organization that fosters employee engagement, as well as personal and professional growth!

Working Location:This is a hybrid role based out of our Tampa, FL or Tulsa, OK offices. In this role, you will workfrom home2 days per weekand in the office location 3 days per week.

Quarterly Incentive Program

This position is eligible to participate in our quarterly incentive program. Associates in this role may receive bonus payments each quarter in which the Protection division achieves its financial targets. Bonus amounts and eligibility are determined at the company's discretion based on overall business and individual performance.

Whatyou'lldo

• Process Public Record searches which include, but are not limited to: State Criminal Records, County Criminal Records, Federal Criminal Records, MVRs, Credit Reports, Business Credit Reports, Nationwide Database, SSN Traces, Homeland Security Reports, Worker's Comp Records and Bankruptcy Results

• Enter customer orders as needed

• Research Criminal Record and Nationwide Database hits

• Deliver completed reports

• Ensureaccurateand prompt turnaround on allsearch results

• Provide andmaintainan in-depth working knowledge of allsearchesand client guidelines

• Input thorough andaccuratenotes whendeterminingthe adjudication result on an applicant

• Meet personal and team qualitative and quantitativeproductiontargets

• Tracking, routing, and redirecting information to the correct resources

• Criminal research, understanding dispositions verbiage, and reporting guidelines

• Understanding employment background screening compliance

• Perform all tasks within the regulations and compliance standards of our accreditation

Who you are

• 3+ months of related experiencein verifications, criminal research, customer support, or a customer-facing role

• A two-year degree from a college or technical school or an equivalent combination of education and experience is preferred

• Intermediate level of skill in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook

• Demonstrated ability to learn and understand basic office software applications

• Ability to provide coaching and training to peers

• Excellent verbal and written communication,organizationand follow-up skills

• You have strong relationship-building skills and the ability to work both individually and as a member of a team

• Ability to work effectively and accurately within a fast-paced, deadline-driven environment

Benefit offeringsdesignedto promote a life of balance!

At Ministry Brands, we recognize that your career is just one importantpieceof your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Robust healthcare options- Options include a plan that is 100% covered by Ministry Brands foremployee onlycoverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose fromin order tofind what works best for them.

Flexible paid time off -There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to80 hoursof paid sick/safe leave. We also feature11.5 daysof fully paid holidays!

Paid parental leave- Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.

Mental health support-Ministry Brands is a stigma free company with the National Alliance on MentalIllness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.

Professionaldevelopmentreimbursement-Ministry Brands aims to support your professional development and empower you to drive your career by providing financialassistanceto our associatesseekingto further their education and career.

Employee Recognition & Rewards -At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation whileprovidingtangible ways to recognizegreat work.

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in whichevery individual's unique strengths and abilitiesare developed and valued. Our employeesshare inthe responsibility for creating this environment anddemonstratemutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equalopportunityto be heard and reach their full potential.

Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.