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Back Office Jobs in Silver Spring, MD (NOW HIRING)

Health Prime International

Office Administrator

Oxon Hill, MD · On-site

$18.25 - $25.25/hr

HPI provides a full line of practice management and back office services for physicians and hospital-owned physician groups throughout the USA. Services include: Revenue Cycle Management, Electronic ...

Health Prime International

Office Administrator

Oxon Hill, MD · On-site

$18.25 - $25.25/hr

HPI provides a full line of practice management and back office services for physicians and hospital-owned physician groups throughout the USA. Services include: Revenue Cycle Management, Electronic ...

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Showing results 21-40

All JobsBack Office JobsBack Office Jobs in Silver Spring, MD

Back Office information

See Silver Spring, MD salary details

$13

$21

$27

How much do back office jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for back office in Silver Spring, MD is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.
More about Back Office jobs
What are the most commonly searched types of Back Office jobs in Silver Spring, MD? The most popular types of Back Office jobs in Silver Spring, MD are:
What are popular job titles related to Back Office jobs in Silver Spring, MD? For Back Office jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Back Office jobs in Silver Spring, MD look for? The top searched job categories for Back Office jobs in Silver Spring, MD are:
Back Office jobs near you
Infographic showing various Back Office job openings in Silver Spring, MD as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $43,661 per year, or $21 per hour.

Medical Office Specialist

Mercy Medical Center

Glen Burnie, MD • On-site

$30.79/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Medical Office Specialist I!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Now offering a $1,500 sign on bonus for Medical Assistant & Medical Office Specialist New Hires!

Sign on bonus available for select positions. Effective through December 31, 2026.


Responsibilities

The Medical Office Specialist will provide front desk and back office support for Cardiology providers. The position is 80%-90% front office with some back office support when needed.

Front office consists of patient check in, verifying insurance and requirements of that insurance i.e. referrals / authorizations, co-pay collections and scheduling of visits, testing and procedures as needed. The staff member demonstrates knowledge of the principles of growth and development appropriate to the ages of patients served. In addition, the staff member demonstrates competency in applying these principles when providing individualized care to specific patients. Provides general Medical Assistant assistance to the Provider in an outpatient setting consisting of EKG, vitals including manual blood pressures. Every employee is expected to support the goals and mission of Mercy Medical Center, in particular the commitment to providing all patients easy access to high quality care, service and value.


Requirements

EDUCATION AND WORK EXPERIENCE

  • Education and Work Experience:
    • High School Diploma or GED
    • A minimum of one year experience, preferrably in a medical office setting.


SPECIFIC REQUIREMENTS

  • License Requirements:
    • N/A
  • Certification Requirements:
    • CPR-preferred
  • Age Specific Care Provided For:
    • Adolescents
    • Adults
    • Geriatrics
  • Knowledge, Skills and Abilities:
    • Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
      • Microsoft Word, Power Point, Excel
      • Microsoft Outlook
      • Meditech (if applicable to position)
      • Epic (if applicable to position)
      • Performance Manager/NetLearning
    • Must be able to read, write, and speak the English language in an understandable manner.
    • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
    • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
    • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
    • Must be able to follow written and oral instructions.
  • Other Requirements:
    • May be required to travel to satellite offices

Min
USD $18.66/Hr.
Max
USD $30.79/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and “catch up” provision
  • Paid Time Off (PTO) & company paid holidays
  • Tuition reimbursement
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Qualifications:

EDUCATION AND WORK EXPERIENCE

  • Education and Work Experience:
    • High School Diploma or GED
    • A minimum of one year experience, preferrably in a medical office setting.


SPECIFIC REQUIREMENTS

  • License Requirements:
    • N/A
  • Certification Requirements:
    • CPR-preferred
  • Age Specific Care Provided For:
    • Adolescents
    • Adults
    • Geriatrics
  • Knowledge, Skills and Abilities:
    • Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
      • Microsoft Word, Power Point, Excel
      • Microsoft Outlook
      • Meditech (if applicable to position)
      • Epic (if applicable to position)
      • Performance Manager/NetLearning
    • Must be able to read, write, and speak the English language in an understandable manner.
    • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
    • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
    • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
    • Must be able to follow written and oral instructions.
  • Other Requirements:
    • May be required to travel to satellite offices
Education:UNAVAILABLEEmployment Type: FULL_TIME

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