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Back Office Jobs in Quebec (NOW HIRING)

Societe Generale

Trade Support Analyst

Montreal, QC · On-site

In this context, and in close relationship with the Front Office and all Support functions (Middle-Office, Back-Office, Risk Department, Finance Department, Market Activity Indicators Department ...

Walmart

(CAN) OMNI Department Manager

Saint-georges, QC · On-site

CA$20.35/hr

What you'll do... 1. Participates in the training and development of all OMNI Associates. 2. Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup ...

Walmart

(CAN) Gerant de rayon OMNI

Riviere-du-loup, QC · On-site

CA$20.35/hr

What you'll do... 1. Participates in the training and development of all OMNI Associates. 2. Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup ...

Jack Astor's

Back-of-House Supervisor

Boisbriand, QC · On-site

CA$17.75 - CA$19.50/hr

Intermediate computing skills working with Microsoft Office programs (Outlook, Excel and Word) and ... the back. In all seriousness though, we take real pride in our food and make over 200 recipes in ...

Jack Astor's

Back-of-House Supervisor

Boisbriand, QC · On-site

$17.75 - $19.50/hr

Intermediate computing skills working with Microsoft Office programs (Outlook, Excel and Word) and ... the back. In all seriousness though, we take real pride in our food and make over 200 recipes in ...

Societe Generale

Trade Support Analyst

Montreal, QC · On-site

Acting as an interface between Front Office, Middle Office, and Back Office teams , and serving as a key point of contact for other internal stakeholders Skills and Qualifications: * Master's degree ...

Societe Generale

Trade Support Analyst

Montreal, QC

Acting as an interface between Front Office, Middle Office, and Back Office teams , and serving as a key point of contact for other internal stakeholders Skills and Qualifications: * Master's degree ...

Loc Software

QA Analyst - POS Peripheral

Laval, QC · Hybrid

Our configurable, modular platform, including ThriVersA, empowers high-volume independent merchants across many retail environments including retail, grocery, pharmacy and fuel with POS, back office ...

Societe Generale

Application Support

Montreal, QC · On-site

About the position The Global Banking Technology and Operations (GBTO) department is responsible for back-office systems development globally, which supports front-office trading activity in North ...

Mako Fintech

Solutions Engineer

Montreal, QC · Remote

Our SaaS platform allows firms to onboard new clients, interact with their existing clients and simplify costly back-office procedures with smart automation and great user experience. This is a ...

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All JobsBack Office JobsBack Office Jobs in Quebec

Back Office information

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.
More about Back Office jobs
What job categories do people searching Back Office jobs in Quebec look for? The top searched job categories for Back Office jobs in Quebec are:
Back Office jobs near you
Infographic showing various Back Office job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

FX IT Support Analyst

Tech Talent International

Montreal, QC

CA$70 - CA$75/hr

Full-time

PTO

Re-posted 23 days ago

Job description

Tech Talent International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US and Europe.  We currently have a role as a FX IT Support Analyst with our large consulting client, working onsite at a major financial services client in the downtown Montreal area. This role can be either a long term contract or a permanent role.


Role: FX IT Support Analyst

Type: Permanent or Contract 37.5 hrs/week

Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days onsite, 2 days from home)

Contract Pay Rate: $70 - 75/hr C2C

Salary: $80,000 - $85,000 + 9% bonus + 3-5 weeks paid vacation + RRSP contribution + benefits + sick/personal days


Summary     

Member of a team responsible for the frontline support of the FX IT trade booking, order booking, and risk systems:
o     Linear FX – Sigma & Orchestrade trade management, Barracuda order management, IRIS risk management, Deal Hub booking, and associated smaller functions
o     Non-linear FX – Orchestrade trade management, Asgard, GMD PS, & THOR risk and P&L monitoring, and associated smaller functions
     Member of a team of frontline FX Risk IT personnel providing support for the FX trading business in the Americas, as part of 24-hour support organization along with colleagues in London and New York supporting the FX trading business globally
     Ensure a very responsive service to trading, sales, middle office, risk management, back office and all other system users with prompt communication, rapid resolution, and appropriate follow-up for all issues
     Work closely with FX e-commerce and back-office IT support functions, and with project delivery teams, to provide seamless support and delivery from users' perspective
Key Responsibilities1.    

Develop good relations with the FX trading business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members of team

2.    Support: high-quality support coverage, providing every day user support and prompt resolution of, and regular communication about, major incidents when required

3.    Co-ordinate with other teams worldwide, especially the FX Risk IT support teams in London and New York, with daily handover calls, to ensure a seamless support on production incidents and issues

4.    Take ownership of production issues, propose solutions, and track follow-up to avoid re-occurrence.

5.    Ensure pro-active monitoring of systems to ensure problems are detected promptly and usually by IT before users

6.    Enforce change management procedures to ensure production stability while facilitating rapid system advances

7.    Work with project / development teams both as needed for level 3 production support

8.    Participate to DRP / BCP exercises, regulatory/compliance exercises, and follow up related tasks.

9.    Provide and contribute to periodical local and global reporting (ITSC and OpCo monthly reports, etc.)

10.   Pro-active monitoring of system health metrics to identify issues before they impact the trading business

11.   Provide system and process documentation and training to users.  Ensure IT team is cross-trained with sufficient expertise to avoid key-person risks.
1.    CommunicationKey Internal Contacts     

Front-office trading and sales colleagues in the FX business line     

Global Risk FX IT Support teams in London and New York     

FX filiere team members from IT and other departments (Regional front office, back office, risk system managers).     

Other IT support teams in the front-to-back chain from eFX, through Back Office FX IT     

Infrastructure IT teams (database, server, network, etc) in both CACIB and CAGIP
Key External Contacts: External vendors, especially Orchestrade, Barracuda, and DealHub, but also infrastructure vendors as required.
2.    Legal and Regulatory Responsibilities     

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Hong Kong Compliance manual and the Financial Crime Policy. 

Complete any mandatory training in line with legal, regulatory and internal Compliance requirements.     

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. 

Complete all mandatory training as required to attain and maintain competence.    

Refrain from taking any steps which could lead to the removal of certification of fitness and properness to perform the role.     

Undertake all necessary steps to satisfy the annual certification process.     

Comply with all applicable conduct rules as prescribed by the relevant regulator.

ROLE REQUIREMENTS:
Functional Experience:
Minimum of 3 years hands-on experience on support or projects on FX trading applications.     

Ability to juggle multiple requests at the same time from demanding users.     

Ability to articulate technical concepts succinctly to a non-technical audience.     

Experience of providing informal people and team leadership in specific production situations and/or for specific small-project deliveries     Proficiency FX products (Spot, Forwards, Swaps, NDF's, FX options)     

Proficiency with PnL and Risk Management concepts including VaR and sensitivities.    

English required.Technical experience:
Support of systems running on Windows Server environment (Windows services; IIS; Scheduled Tasks)     

Support of systems running on a UNIX environment; general UNIX navigation; ability to read and understand UNIX shell / Perl scripts.     

Support of SQL database based systems. 

Good SQL query skills; ability to read Stored Procured; understanding of basic Query Optimisation.     

Experience supporting large batch systems (typically Control M)     

Familiarity with monitoring systems like ITRS Geneos

Product experience:
FX Product proficiency with Spot; Options; NDFs; Forwards; FX options, Precious Metals and Swaps.     

Proficiency with VaR; Stressed VaR and similar Risk Management concepts     

Proficiency with P&L and sensitivity calculation on FX Options Products     

Proficiency with the Life cycle of the typical FX Products

KNOWLEDGE AND SKILLS
Qualifications/Education Required:      

Degree preferably in Computer ScienceExperience Required:    

Experience on buy side or sell side FO IT
Specialist Training Required:

Training in the specific functions and support of Orchestrade, Sigma, Barracuda, Asgard, and IRIS.Competencies Required:  

Self-Motivated 

Good communicator

Work under pressure

Team Oriented and Skilled in Leadership situations

Skills & Knowledge Requirements:
IT Technical experience

Front office support experienceProficiency with PnL and Risk Management concepts
OTHER REQUIREMENTS     Calendar/Holidays to follow: USA -New York