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Back Office Operations Analyst Jobs in Indiana (NOW HIRING)

Office Administrator

Carmel, IN · On-site

$18 - $24.75/hr

... back and driving positive change. We are proud to be named as a Top Workplace Winner for the past ... Coordinate day-to-day office operations and serve as a primary point of contact for office-related ...

As an Insurance Operations Analyst, you'll join Swiss Re's North America Business Operations team ... Proficiency in Microsoft Office, particularly Excel * Strong written and verbal communication ...

Showing results 41-60

Back Office Operations Analyst information

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and may involve training on specific tools like Excel or ERP systems. More advanced roles may require prior experience or relevant certifications.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.

What are popular job titles related to Back Office Operations Analyst jobs in Indiana?

For Back Office Operations Analyst jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Back Office Operations Analyst jobs in Indiana look for?

The top searched job categories for Back Office Operations Analyst jobs in Indiana are:

What cities in Indiana are hiring for Back Office Operations Analyst jobs?

Cities in Indiana with the most Back Office Operations Analyst job openings:

Infographic showing various Back Office Operations Analyst job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Part-Time Deposit Operations Specialist - Rochester

First Federal Savings Bank

Rochester, IN • On-site

Part-time

Posted 21 days ago


Job description

Description
Deposit Operations Specialist
DEPARTMENT:
Deposit Operations
REPORTS TO:
AVP of Deposit Operations
SUPERVISES:
COMPANY CORE VALUES:
None
§ Respect/Golden Rule
§ Commitment to Serve
§ Flexibility
§ Integrity
§ Have fun
JOB SUMMARY:
Assist in coordinating policies, procedures and processes related to the deposit area of the bank, including product optimization, Bank Secrecy Act, payment processing, and back office operations.
MAJOR DUTIES & RESPONSIBILITIES:
§ Edit new accounts and customer/account updates
§ Process/post payments
§ Assist with Mobile and Deposit Review
§ Provide support to branches by answering customer and branch phone calls and emails
§ Assist with functions of the Bank Secrecy Act program, including list matching, alert monitoring, transaction monitoring, tracking, analysis and report filing.
§ Assist in administering Individual Retirement Accounts and Health Savings Accounts.
§ Understand Item Processing flow and assist in returns (ACH and check) and research
§ Understand and assist with other functions within deposit operations as needed
§ Aid in implementation of new technologies
§ Assist in deposit department communication and training programs
EDUCATION & EXPERIENCE:
§ High School Diploma or equivalent
§ Ongoing BSA Compliance Training
§ Strong written and verbal communication skills
§ Proficient computer skills, including Microsoft Word and Excel
§ Ability to multi-task
§ Ability to problem solve
OTHER DUTIES:
This job description in no way should be construed as a contract for employment. These job duties may be subject to change at any time due to reasonable accommodation or other reasons. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
COMPANY CONFORMANCE:
In the performance of respective tasks and duties, the employee is expected to successfully perform quality work within deadlines with or without supervision, interact professionally with other employees, customers and suppliers; work effectively as a team contributor on all assignments and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
PHYSICAL/WORK ENVIRONMENT:
In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties, the employee is required to sit, talk, hear, lift up to 20 pounds, and may be required to work evenings and/or weekends, attend remote meetings and/or travel.
FAIR LENDING & BANK SECRECY ACT:
In the performance of respective tasks and duties, the employee is expected to maintain knowledge of and ensure compliance with Fair Lending, HMDA and Bank Secrecy Act regulations and all other regulatory, security and bank policies.
First Federal Savings Bank is an Equal Opportunity Employer