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Back Office Operations Analyst Jobs in Indiana (NOW HIRING)

Our consulting approach integrates deep operational expertise, advanced analytics, and innovative ... Proficiency with Microsoft Excel, PowerPoint, and other Office tools * Strong written and verbal ...

... office operations across multiple functions. This is a fully onsite position. Key Responsibilities * Assist in the management and coordination of analysts, interns, and support staff * Manage ...

New

Dental Office Manager

Vincennes, IN · On-site

$58K - $62K/yr

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

Dental Office Manager

Vincennes, IN · On-site

$58K - $62K/yr

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

Dental Office Manager

Plainfield, IN · On-site

$60K - $65K/yr

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

Dental Office Manager

Merrillville, IN · On-site

$53K - $57K/yr

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

Dental Office Manager

Mishawaka, IN · On-site

$60K - $65K/yr

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

... call an Operations Manager, you will have the opportunity to give back to communities and ... Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices ...

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Showing results 1-20

Back Office Operations Analyst information

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What organ can cause pain in your back?

Back Office Operations Analysts should understand that the kidneys, located in the back of the abdomen, can cause back pain if they are affected by infection, injury, or other medical conditions. Recognizing the source of pain is important for proper health management, which may involve consulting healthcare professionals. Knowledge of anatomy can also assist in understanding how internal organs relate to physical symptoms.

What are some common challenges faced by Back Office Operations Analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What are the key skills and qualifications needed to thrive as a Back Office Operations Analyst, and why are they important?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

Is yogurt good for back pain?

Back Office Operations Analysts should focus on maintaining overall health, but yogurt is a good source of calcium and probiotics that support bone health, which may help reduce the risk of osteoporosis-related back pain. Proper nutrition, combined with regular exercise and ergonomic work practices, is important for managing back health in a sedentary job environment.

What does back slang mean?

Back slang is a form of coded language where words are spelled backwards, often used for secrecy or playful communication. In a back office operations context, understanding such language can be useful for decoding informal or coded messages within communication channels. However, it is not typically a core skill for back office analysts.

What are Back Office Operations Analysts?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.

What are the multiple meanings of back?

In the context of a Back Office Operations Analyst, 'back' can refer to the back-end functions of a business, such as data processing, administrative support, and record-keeping, which are essential for smooth operations. It can also mean the rear part of a physical space or system, or indicate support or endorsement, but in this role, it primarily relates to behind-the-scenes operational tasks. Understanding these meanings helps clarify the scope of responsibilities involved in back office roles.
What cities in Indiana are hiring for Back Office Operations Analyst jobs? Cities in Indiana with the most Back Office Operations Analyst job openings:
Infographic showing various Back Office Operations Analyst job openings in Indiana as of June 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution.
Global Warranty Business and Client Operations Analyst -

Global Warranty Business and Client Operations Analyst -

American International Group, Inc.

Jeffersonville, IN • On-site

Full-time

Posted 9 days ago


AIG rating

8.4

Company rating: 8.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

101st of 261 rated insurance


Job description

This Global Warranty Business and Client Operations Analyst focused role will be an ideal opportunity to develop your experience and expertise in insurance warranty and client service.
Make your mark in Global Business Operations
As a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG's Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers' and AIG's success.
How you will create an impact
The role of the Global Warranty Business and Client operation specialist will focus on the growth and expansion of the AIG Warranty business in Canada. This is critical to our day-to-day operations and will have ownership over all reporting and analysis for assigned countries (and/ or) programs. The role is to ensure the right controls are in place for all processes and activities related to monthly reconciliation of the business.
  • Support and develop Standard Operating Procedure & Controls documentation connected to operating model/process improvement initiatives.
  • Collaborate with Operations leadership to define business requirements for a project or a process improvement.
  • Ownership of monthly Premium Booking/Collections reconciliation for specific countries, regions or programs assigned.
  • Tracking and managing renewals, taxes, payments, etc.
  • Identify root causes and solutions; work with Operations leadership, SMEs and support staff to define short- and longer-term required improvements.
  • Work with Operations counterparts & business leadership to ensure requirements are accurately captured.
  • Facilitate system updates, collaborate with cross-functional teams and support user acceptance testing to ensure that solutions meet business needs.
  • Contribute to project documentation such as business process documentation and other process workflow diagrams as required.
  • Support assigned business as usual and recurring standard processes, including new product introduction, product pricing revisions, system error reviews & corrections and quarterly business reviews.

What you will need to succeed
  • Experience with technical tools leveraged in operations, IT and project management, specifically: SQL, Excel, Jira & database experience.
  • Bachelor's degree in business administration, computer sciences, or work experience equivalent
  • 6+ years of experience in operations in the Warranty space.
  • Excellent time management, communication and organizational skills.
  • Experience supporting requirements gathering, analysis and documentation.
  • Strong analytical and problem-solving skills, with the ability to execute effective operational plans.
  • Proven ability to work effectively with internal and external stakeholders at all levels of a large-scale organization.

Ready to accelerate your career? We would love to hear from you.
Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits
#LI-AIG #InsuranceJobs #InsuranceCareers #SQL #Jira
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
OP - Operations
National Union Fire Insurance Company of Pittsburgh, Pa.

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About AIG

Sourced by ZipRecruiter

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1919