1

Back Office Operations Analyst Jobs in Indiana (NOW HIRING)

The Operations Analyst supports manufacturing operations by maintaining operational systems ... Microsoft Office Suite, with emphasis on Excel, PowerPoint, Word, and Outlook * Preferred or to be ...

... safety and operational risk, and environmental health exposure. This role is the analytical ... Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment ...

... safety and operational risk, and environmental health exposure. This role is the analytical ... Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment ...

... safety and operational risk, and environmental health exposure. This role is the analytical ... Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment ...

Showing results 21-40

Back Office Operations Analyst information

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Are back office operations analysts in demand?

Back Office Operations Analysts are in demand due to the increasing need for efficient administrative and support functions in financial institutions, healthcare, and other industries. Their skills in data management, process optimization, and familiarity with tools like Excel and ERP systems make them valuable in maintaining operational efficiency, especially as companies focus on automation and compliance.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and proficiency with tools like Excel, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.

What cities in Indiana are hiring for Back Office Operations Analyst jobs?

Cities in Indiana with the most Back Office Operations Analyst job openings:

Infographic showing various Back Office Operations Analyst job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.

Specialist I, Operations Analyst

Astemo Ltd

Greenfield, IN • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Company Name:
ASTEMO INDIANA, INC.
Job Family:
Administration & Facilities
Job Description:
Position Summary:
The Operations Analyst supports manufacturing operations by maintaining operational systems, improving functional business processes, and developing practical reporting and digital tools that strengthen daily execution, training visibility, and operational follow-up. This entry-level role supports L2L and related operations systems, assists with dashboards and KPI reporting, documents standard work, and helps convert manual processes into more reliable digital workflows. The position is intended for a developing analyst with strong attention to detail, basic computer skills, and interest in data analytics, manufacturing systems, and continuous improvement. As capability develops, the Operations Analyst will learn to build Power Automate flows, Power Apps, dashboards, and related digital tools that reduce manual work, improve process consistency, and increase operational visibility.
Minimum Qualifications:
  • High school diploma or equivalent required
  • Basic proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
  • Ability to learn operational systems, reporting tools, and standard work processes
  • Strong attention to detail and ability to follow documented procedures
  • Effective verbal and written communication skills
  • Ability to manage assigned tasks, meet deadlines, and escalate issues when support is needed

Preferred Qualifications:
  • Degree in Data Analytics, Business Analytics, Information Systems, Industrial Technology, or related field
  • Experience in an automotive, manufacturing, warehouse, or production support environment
  • Exposure to Power BI, Power Apps, Power Automate, SharePoint, SQL, or similar reporting and automation tools
  • Interest in Lean Manufacturing, Toyota Production System, 5S, Kaizen, or continuous improvement methods
  • Comfortable learning new software, documenting processes, and asking questions to understand business needs

Position Duties and Responsibilities / % Time Spent
  • Support L2L and related operations systems through user support, system updates, troubleshooting, reporting support, and issue escalation: 30%
  • Support continuous improvement by learning to build Power Automate flows, Power Apps, and other digital tools that reduce manual work and improve functional business processes: 30%
  • Assist with dashboards, reports, scorecards, and KPI tracking to improve operational visibility and leadership follow-up: 25%
  • Document processes, maintain standard work, and support data accuracy checks for operations systems, reports, and digital tools: 15%

Skills and Abilities:
  • Strong attention to detail and accuracy when working with data, reports, and documentation
  • Ability to follow standard work, ask clarifying questions, and escalate issues appropriately
  • Basic analytical thinking with interest in learning data tools, reporting, and business process improvement
  • Effective communication skills with the ability to work with production, training, and operations teams
  • Comfortable learning low-code tools, dashboards, and manufacturing support systems
  • Ability to work in a fast-paced, hands-on manufacturing environment

Supervisory Responsibilities:
  • None

Software:
  • Microsoft Office Suite, with emphasis on Excel, PowerPoint, Word, and Outlook
  • Preferred or to be developed: L2L or other MES platforms, SharePoint, Power BI, Power Apps, Power Automate, SQL, and related reporting tools

Essential to Job Functions:
  • Ability to work for long periods of time while sitting
  • Standing, walking, and bending for the duration of the work day
  • Ability to lift and/or move up to 25 pounds
  • Visual ability to work accurately with detailed information and a computer screen

Work Environment:
  • Requires 5% travel
  • Open-Office Setting
  • Factory Setting with Noise

Equipment Used:
  • Personal Computer

Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.
If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to am-jobs@hitachiastemo.com when applying for the position.