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Back Office Manager Jobs in Alberta (NOW HIRING)

Carry out the administrative management of client files by managing agendas, scheduling ... Two years of relevant experience in the banking ("back office"), insurance, and/or financial ...

Carry out the administrative management of client files by managing agendas, scheduling ... Two years of relevant experience in the banking ("back office"), insurance, and/or financial ...

Two years of relevant experience in the banking ("back office"), insurance, and/or financial ... Management, Cybersecurity, Accountability, Client-focused, Detail-oriented, Digital literacy ...

Wealth management Location(s): Edmonton A career as a Wealth Associate at National Bank is a job ... Two years of relevant experience in the banking ("back office"), insurance, and/or financial ...

Wealth management Location(s): Calgary A career as a Wealth Associate at National Bank is a job ... Two years of relevant experience in the banking ("back office"), insurance, and/or financial ...

Wealth management Location(s): Calgary A career as a Wealth Associate at National Bank is a job ... Two years of relevant experience in the banking (\"back office\"), insurance, and/or financial ...

Contracting Assistant

Calgary, AB ยท Hybrid

CA$45K/yr

Set up advisor's rep and branch codes in PPI's back-office system. * Ensure all advisor licensing ... Superior organizational and time management skills with demonstrated ability to effectively manage ...

Showing results 21-40

Back Office Manager information

See Alberta salary details

$14

$22

$41

How much do back office manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for back office manager in Alberta is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.60 per hour, depending on experience, location, and employer.

What is a back office manager?

A Back Office Manager is responsible for overseeing the administrative and support functions of a company, such as data management, accounting, compliance, and human resources. They ensure that the back-end operations run smoothly to support the front office and overall business activities. Back Office Managers supervise staff, implement efficient processes, and maintain accurate records to help the organization function effectively. Their work is crucial for ensuring that business operations are compliant, organized, and efficient.

What are the key skills and qualifications needed to thrive as a back office manager, and why are they important?

To thrive as a Back Office Manager, you generally need strong organizational abilities, analytical skills, and experience in administration or finance, often supported by a relevant degree. Familiarity with ERP systems, database management, and proficiency in Microsoft Office Suite are typically required, and certifications in operations or project management can be advantageous. Excellent communication, leadership, and problem-solving skills help a Back Office Manager coordinate teams and drive process improvements. These skills ensure efficient operations, support for front-office staff, and the overall effectiveness of business processes.

What are some common challenges faced by back office managers, and how can they be addressed?

Back Office Managers often face challenges such as coordinating between multiple departments, ensuring compliance with company procedures, and managing high volumes of administrative tasks. Effective communication and strong organizational skills are crucial to overcoming these obstacles. Implementing clear processes, leveraging technology for workflow automation, and regularly training staff can help streamline operations and reduce errors. Building strong relationships with front office teams also ensures smoother collaboration and better overall efficiency.

What is the difference between Back Office Manager vs Customer Service Manager?

AspectBack Office ManagerCustomer Service Manager
Primary FocusOverseeing administrative, operational, and support functions behind the scenesManaging customer interactions, support teams, and client satisfaction
Required SkillsAdministrative skills, process management, organizational skillsCommunication, problem-solving, customer relationship management
Work EnvironmentOffice-based, internal departmentsCustomer-facing, call centers, support centers
Common CertificationsBusiness administration, project managementCustomer service certifications, CRM training

The Back Office Manager primarily handles internal operations and administrative tasks, ensuring smooth backend processes. In contrast, the Customer Service Manager focuses on managing customer interactions and satisfaction. Both roles require strong organizational and communication skills but serve different functions within a company.

Is back office work a good career?

Back office management is a stable career that involves overseeing administrative, operational, and support functions within an organization. It often requires strong organizational, communication, and leadership skills, and can offer opportunities for advancement and specialization. The role typically involves working in office environments with standard hours and may require familiarity with software tools like ERP or CRM systems.

What are popular job titles related to Back Office Manager jobs in Alberta?

For Back Office Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Back Office Manager jobs in Alberta look for?

The top searched job categories for Back Office Manager jobs in Alberta are:

Infographic showing various Back Office Manager job openings in Alberta as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $45,832 per year, or $22 per hour.

Wealth Associate

National Bank

Calgary, AB โ€ข On-site

Part-time

Medical, Retirement

Re-posted 18 days ago


Job description

A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our clients.

Your job: 

  • Support investment advisors in providing superior customer service and be available to meet client requests
  • Carry out routine operations related to financial transactions (e.g., purchases and sales of securities, necessary transaction adjustments)
  • Carry out deposit, withdrawal, transfer, and currency conversion instructions for all investment accounts and ensure diligent follow-up
  • Analyze, open, and update client files
  • Produce portfolio management reports
  • Carry out the administrative management of client files by managing agendas, scheduling appointments, and preparing client meetings
  • Ensure adherence to compliance and risk management rules

Your team: 

National Bank Financial - Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success. 

Prerequisites: 

  • Completed college and/or university diploma in a related field
  • Two years of relevant experience in the banking ("back office"), insurance, and/or financial industry
  • Completion of the Canadian Securities Course (CSC) and/or Conduct and Practices Handbook Course
  • Completion of CIRE: Canadian Investment Regulatory Exam 
  • Excellent knowledge of the Microsoft Office suite
  • Excellent customer service skills

 #INDGP

Your benefits
In addition to competitive compensation, upon hiring youโ€™ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employeesโ€™ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
Weโ€™re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peopleโ€™s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!