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Back Office Manager Jobs in Alberta (NOW HIRING)

Walmart

OMNI Department Manager

Sherwood Park, AB

CA$17.75/hr

The OMNI Department Manager will provide customer service by offering assistance to meet the ... Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup ...

Walmart

(CAN) OMNI Department Manager

Stettler, AB · On-site

CA$17.75/hr

The OMNI Department Manager will provide customer service by offering assistance to meet the ... Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup ...

Cenovus

Senior Market Risk Analyst

Calgary, AB · On-site

... Back Office functions while maintaining independence, objectivity, and sound judgment. * Experience with ETRM platforms such as Allegro, RightAngle, or similar commodity trading and risk management ...

BDO Canada

Team Lead, Administration

Calgary, AB · On-site

Communicate and collaborate with Local Office Manager on a regular basis How do we define success ... back adds up: Where company meets community.BDO is actively involved in our communities by ...

Marriott

Director of Front Office

Kananaskis, AB · On-site

Act as Manager on Duty during peak periods or in the absence of senior leadership. * Demonstrate a ... back-of-house areas, and addressing operational shortfalls through clearly communicated ...

PwC

Finance Transformation, Manager

Calgary, AB · Hybrid

... back-office accounting areas (see above) in either a consultant or internal role * PwC Canada is ... Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional ...

MAXgreen Group Ltd.

Be Seen First

Reception Administrative Assistant

Calgary, AB · On-site

CA$40K - CA$45K/yr

... Office Manager in our Calgary Branch, to start immediately. Do you believe?... ...all promises ... MAXgreen believes that every business has a responsibility to GIVE BACK to their community.

National Bank

Wealth Associate

Edmonton, AB · On-site

Carry out the administrative management of client files by managing agendas, scheduling ... Two years of relevant experience in the banking ("back office"), insurance, and/or financial ...

National Bank

Wealth Associate

Edmonton, AB · On-site

Carry out the administrative management of client files by managing agendas, scheduling ... Two years of relevant experience in the banking ("back office"), insurance, and/or financial ...

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All JobsBack Office JobsBack Office Manager JobsBack Office Manager Jobs in Alberta

Back Office Manager information

See Alberta salary details

$14

$22

$41

How much do back office manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for back office manager in Alberta is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.60 per hour, depending on experience, location, and employer.

What is a back office manager?

A Back Office Manager is responsible for overseeing the administrative and support functions of a company, such as data management, accounting, compliance, and human resources. They ensure that the back-end operations run smoothly to support the front office and overall business activities. Back Office Managers supervise staff, implement efficient processes, and maintain accurate records to help the organization function effectively. Their work is crucial for ensuring that business operations are compliant, organized, and efficient.

What are the key skills and qualifications needed to thrive as a back office manager, and why are they important?

To thrive as a Back Office Manager, you generally need strong organizational abilities, analytical skills, and experience in administration or finance, often supported by a relevant degree. Familiarity with ERP systems, database management, and proficiency in Microsoft Office Suite are typically required, and certifications in operations or project management can be advantageous. Excellent communication, leadership, and problem-solving skills help a Back Office Manager coordinate teams and drive process improvements. These skills ensure efficient operations, support for front-office staff, and the overall effectiveness of business processes.

What are some common challenges faced by back office managers, and how can they be addressed?

Back Office Managers often face challenges such as coordinating between multiple departments, ensuring compliance with company procedures, and managing high volumes of administrative tasks. Effective communication and strong organizational skills are crucial to overcoming these obstacles. Implementing clear processes, leveraging technology for workflow automation, and regularly training staff can help streamline operations and reduce errors. Building strong relationships with front office teams also ensures smoother collaboration and better overall efficiency.

What is the difference between Back Office Manager vs Customer Service Manager?

AspectBack Office ManagerCustomer Service Manager
Primary FocusOverseeing administrative, operational, and support functions behind the scenesManaging customer interactions, support teams, and client satisfaction
Required SkillsAdministrative skills, process management, organizational skillsCommunication, problem-solving, customer relationship management
Work EnvironmentOffice-based, internal departmentsCustomer-facing, call centers, support centers
Common CertificationsBusiness administration, project managementCustomer service certifications, CRM training

The Back Office Manager primarily handles internal operations and administrative tasks, ensuring smooth backend processes. In contrast, the Customer Service Manager focuses on managing customer interactions and satisfaction. Both roles require strong organizational and communication skills but serve different functions within a company.

Is back office work a good career?

Back office management is a stable career that involves overseeing administrative, operational, and support functions within an organization. It often requires strong organizational, communication, and leadership skills, and can offer opportunities for advancement and specialization. The role typically involves working in office environments with standard hours and may require familiarity with software tools like ERP or CRM systems.

What are popular job titles related to Back Office Manager jobs in Alberta?

For Back Office Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Back Office Manager jobs in Alberta look for?

The top searched job categories for Back Office Manager jobs in Alberta are:

Back Office Manager jobs near you
Infographic showing various Back Office Manager job openings in Alberta as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $45,832 per year, or $22 per hour.

Branch Manager - Office 1720

LendDirect

Grande Prairie, AB

Full-time

Medical, Life, PTO

Posted 5 days ago

Job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

"After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect."

~ Conner B., Branch Manager - St. John, NB

 

"My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I've had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I'm incredibly grateful for the opportunities I've been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I'm excited to build on this foundation and look forward to what the future holds as I continue my career."

~ Casey B., District Manager - Saskatchewan

"In 2015 I joined the company as an Assistant Manager.  One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company.  In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!"

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Branch Manager, you will play a crucial role in setting the standards on delivering exceptional service to both new and existing customers, guiding them through the process of securing the financial services they need.  Here, you'll have the chance to develop a fulfilling career, drive change, and make an impact.

 

If this is you and you're a dynamic, results-driven leader with a passion for developing others, driving sales, and creating long-term customer relationships, we want to hear from you. Join us, and let's achieve success together!

 

As a leader, you will:

  • Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals.
  • Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
  • Address Delinquency: Proactively manage delinquent accounts with urgency.
  • Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism.
  • Develop Your Team: You're not just a manager-you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and strong relationships are at the core of everything we do.
  • Manage Performance: Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts.
  • Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations.
Qualifications
  • Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
  • Leadership and Influence: 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth.
  • Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
  • Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
  • Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
  • Educational Background: High School diploma or equivalent; associate or bachelor's degree is a plus.
  • Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Work Location: 9909-102 Street, Suite 311, Grande Prairie, AB T8V 2V4

Operating Hours: Monday - Friday 9:00am - 6:00pm

Wages: $58,240 - $76,960

The base salary range represents the low and high end of the anticipated salary range for this position based on the provincial average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company's RRSP/DPSP program after three (3) months of employment, including company matching contributions. 

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

Posting closes: Tuesday, August 18, 2025 at 5pm ET

#LI-Onsite #LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership

Employment Type: FULL_TIME

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