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Back Office Jobs in Alberta (NOW HIRING)

What you'll do... 1. Participates in the training and development of all OMNI Associates. 2. Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup ...

What you'll do... 1. Participates in the training and development of all OMNI Associates. 2. Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup ...

Collaborate with Front, Middle, and Back Office stakeholders to improve processes, controls, communication, and performance measurement practices. Who you are: Our ideal candidate will have the ...

Brandt is currently seeking an Office Administrator in our Rocky View, Alberta location. Primary responsibilities include: general office duties, switchboard, typing and filing. Working on a multi ...

Keep the office tidy and hazard-free * Schedule boardroom meetings via Microsoft Office * Provide excellent customer service by addressing inquiries promptly and professionally Administrative Support ...

Office Administrator

Calgary, AB · On-site

$70K - $75K/yr

Manage daily office operations, including welcoming visitors, coordinating office supplies, handling mail and deliveries, and maintaining common areas. * Ensure office facilities remain organized ...

Office Administrator

Edmonton, AB · On-site

CA$16 - CA$22/hr

Our office is fast-paced, team-oriented, and plays a key role in delivering a high level of service to our customers every day. About the Role We are looking for a reliable, organized, and customer ...

Office Administrator

Calgary, AB · On-site

$25 - $28/hr

Office Administrator Join the dynamic team as an Office Administrator, where your communication prowess and administrative skills will play a pivotal role in our mission to ensure safety and ...

Office Administrator Join the dynamic team as an Office Administrator, where your communication prowess and administrative skills will play a pivotal role in our mission to ensure safety and ...

Office Administrator

Calgary, AB · On-site

CA$25 - CA$28/hr

Office Administrator Join the dynamic team as an Office Administrator, where your communication prowess and administrative skills will play a pivotal role in our mission to ensure safety and ...

As Director of Front Office, you will have oversight of our Front Desk, Bell Team, Switchboard ... back-of-house areas, and addressing operational shortfalls through clearly communicated ...

Office Administrator Join the dynamic team as an Office Administrator, where your communication prowess and administrative skills will play a pivotal role in our mission to ensure safety and ...

The Office & Project Admin will provide project technical and administrative support in a dynamic team environment for both general office tasks as well as project support. Working closely with a ...

We bridge the gap between brands and shoppers, strategy and implementation and the distant realities of the back office and frontline... That's YOU! We're looking for awesome people to join the team!

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Showing results 1-20

Back Office information

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

What are considered back office jobs?

Back office jobs involve administrative, support, and operational functions that do not directly interact with customers, such as data entry, accounting, human resources, IT support, and administrative assistance. These roles typically require organizational skills and familiarity with office software and systems.

What are the most commonly searched types of Back Office jobs in Alberta?

The most popular types of Back Office jobs in Alberta are:

What are popular job titles related to Back Office jobs in Alberta?

For Back Office jobs in Alberta, the most frequently searched job titles are:

Infographic showing various Back Office job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.

OMNI Department Manager

Walmart

Sherwood Park, AB

CA$17.75/hr

Full-time

Posted 11 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,488 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary...The OMNI Department Manager will provide customer service by offering assistance to meet the customer's shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to strategically plan and execute duties based on workload and customer traffic patterns.What you'll do...

1. Participates in the training and development of all OMNI Associates.
2. Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup Report; Confirmation of Daily Orders, Identification of Payment Exceptions, Identification of Picks, Determination of workload by commodity; Assignation of CFAs, Fills in Staging Whiteboards; Setting up of Handhelds/Printers for CFAs.
3. Check email and AMP+ for Action Items.
4. Completes daily picks, where necessary. Completes tasks of post pick activities, such as clearing and setting Service Stations, Tote Cleaning, maintaining e-commerce cleaning standards and ensuring Back Office is NCO and ready for next day. It is important to note that the level of cleanliness that this role is responsible is similar to that of a fresh associate.
5. Leads by example greeting all customers in a polite and friendly manner and assists by promoting products/services, locating merchandise and making purchase decisions.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste debute a 17.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

400-7000 Emerald Dr, Sherwood Park, AB T8H 0P5, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


What Walmart employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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