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Back Office Insurance Jobs in Ohio (NOW HIRING)

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General Dermatologist - Canton, OH

Canton, OH · On-site

$260 - $380/hr

... back-office teams to help optimize the experience for our team and our patients! Job Details * Top-tier compensation packages and benefits (100% of health insurance is covered), sign-on and ...

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Back Office Insurance information

What are the key skills and qualifications needed to thrive in the Back Office Insurance position, and why are they important?

To thrive as a Back Office Insurance professional, you need strong attention to detail, organizational skills, and experience with insurance processes, often supported by at least a high school diploma or relevant administrative work. Familiarity with insurance management software, MS Office Suite, and sometimes industry certifications like AINS or CPCU can be valuable. Excellent communication, multitasking abilities, and a customer service mindset help you stand out in this role. These skills are essential for managing high volumes of policy data, minimizing errors, and supporting effective coordination with internal teams.

What are the typical daily tasks for someone in a Back Office Insurance role?

In a Back Office Insurance position, your daily responsibilities generally include processing policy applications, managing client documentation, maintaining accurate records, and performing data entry related to claims or renewals. You may also handle correspondence with agents or brokers to resolve discrepancies and ensure compliance with company procedures. Collaboration with other administrative team members is common, as you collectively support the efficiency of front-line insurance staff. The ability to manage multiple tasks and deadlines is key to ensuring smooth and timely operations within the insurance office.

What is a Back Office Insurance job?

A Back Office Insurance job involves handling administrative and support tasks for insurance companies, such as data entry, policy processing, claims verification, and documentation management. These roles ensure smooth operations by maintaining records, coordinating with front-office teams, and ensuring compliance with regulations. Although they do not interact directly with clients, back-office professionals play a crucial role in maintaining efficiency and accuracy in insurance processes.

What are popular job titles related to Back Office Insurance jobs in Ohio? For Back Office Insurance jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Back Office Insurance jobs in Ohio look for? The top searched job categories for Back Office Insurance jobs in Ohio are:
Back Office Insurance jobs near you
Infographic showing various Back Office Insurance job openings in Ohio as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Director, IT Back Office Applications

Steris Corporation

Mentor, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

STERIS rating

8.2

Company rating: 8.2 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

53rd of 887 rated healthcare providers

Job description

Position Summary
Join STERIS as a Director, IT Applications where you will manage multiple teams of global IT staff responsible for the support of enterprise level software applications. You will manage System Change Requests, prioritization, development and release. As a Director you will partner with the IT and Business Process Owners (BPO) to understand and implement IT and Business Strategies and provide expertise and thought leadership to business teams in implementing software applications. You will also work closely with acquisition integration teams, providing technical guidance and support.
You will have responsibility for support of all HR Systems, Document Management Systems Application Integration Platform, Contract Management, S&OP applications, ServiceNow based applications and other back office applications.
*This position is located in Mentor, Ohio with the opportunity for a hybrid work schedule.
What You'll Do as a Director, IT Applications
  • Prioritizes, manages and participates in projects, development and implementation of enhancements and/or changes.
  • Manages the Software Change Requests and manages its priority, development and software releases.
  • Streamlines and adhere to coding standards, procedures and techniques and contribute to the technical code documentation. Reviews and sign-offs on code.
  • Accountable for process improvement and metrics that demonstrate efficient delivery of software services and projects, drive efficiency of delivery and value to the Company.
  • Work with cloud application providers and implements standards for integrating with STERIS applications
  • Partner with the IT and BPO to define Service Level Agreement's (SLAs) and negotiate appropriate support commitments for existing applications.
  • Maintain knowledge on product direction and future offerings of enterprise application vendors.
  • Provide recommendations for IT technology strategy and budget planning as relates to assigned applications.Ensure application systems and systems architecture remain in compliance with corporate and departmental standards and regulations
  • Maintain knowledge on software product direction and future offerings of enterprise application vendors.
  • Collaborate with IT peers in project execution and delivery
  • Adhere to LEAN methodology and best practices for application support, maintenance and enhancements.
  • Collaborate with IT and Business Process Owners (BPO) to plan and deliver application related strategies
  • Develop and maintain a strong business relationship in multiple areas such as - HR, Payroll, Training, Contracts etc
  • Advise on the feasibility of potential future projects.
  • Conduct business process analysis, needs assessments, and preliminary cost/benefit analysis; ensure that project goals are accomplished according to specifications and business objectives, relying on extensive experience and judgment to plan and accomplish goals
  • Actively listen to business needs and discern patterns of capabilities that need to be delivered to continue business growth.
  • Collaborate with acquisition integration teams to implement standard STERIS processes and applications for acquired businesses.
  • Manage varying levels of IT personnel globally, including managers, leads, architects, analysts and software developers.
  • Develop and support employee training and education that align with IT strategy.

The Experience, Skills and Abilities Needed
Required:
  • Bachelor's degree in computer science or related field
  • 18+ years of progressive application technology experience including 10 years of experience managing teams in systems analysis and/or programming functions.
  • 8+ years of experience in managing multiple global and enterprise level applications
  • 10+ years of leadership experience in software development
  • Knowledge of business application systems, systems infrastructure, ERP application, Manufacturing application, customer relationship management (CRM), People systems, eCommerce applications, Document management systems and general business operations and functions.
  • Experience developing project work plans and budgets.
  • Experience negotiating contract with software vendors.
  • Prior experience in a hands on software development and/or software support role.

Preferred:
  • Experience with one or more of the following: SAP SuccessFactors, Onbase, BOOMI (other integration tools), Agiloft

What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental and Vision Benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity and Paternity Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career
#LI-KK1
Pay range for this opportunity is $150,000-$176,000. This position is bonus and LTI eligible.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

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