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Back Office Customer Support Jobs (NOW HIRING)

HomeServe

Senior Back Office Analyst

Chattanooga, TN · On-site

$65K - $86K/yr

Lead and support the processing of physical mail, including incoming and outgoing customer ... Lead the Back Office Communication letter process, including the Unable to Enroll. Identify ...

Ethos Health Group

Back Office Assistant Healthcare

Tampa, FL · On-site

$16.75 - $21.25/hr

In this role, you will support providers with both administrative and clinical tasks. Help manage appointment flow and patient scheduling, ensure patient comfort, and maintain accurate medical ...

Gold's Gym

Back Office Manager

Richmond, VA · On-site

$30K - $43K/yr

This key leadership role is responsible for supporting gym operations, driving membership retention ... If you're passionate about fitness, customer experience, and operational excellence, this is the ...

Acuity Eye Group

Back Office Technician

Torrance, CA · On-site

$23 - $25/hr

The Back Office Technician prepares patients for examination and assists other optical ... Ability to respond to common inquiries from customers, staff, vendors, or other members of the ...

Acuity Eye Group

Back Office Technician

Anaheim, CA · On-site

$23 - $25/hr

The Back Office Technician prepares patients for examination and assists other optical ... Ability to respond to common inquiries from customers, staff, vendors, or other members of the ...

Acuity Eye Group

Back Office Technician

Fullerton, CA · On-site

$23 - $25/hr

The Back Office Technician prepares patients for examination and assists other optical ... Ability to respond to common inquiries from customers, staff, vendors, or other members of the ...

Acuity Eye Group

Back Office Technician

Glendale, CA · On-site

$23/hr

The Back Office Technician prepares patients for examination and assists other optical ... Ability to respond to common inquiries from customers, staff, vendors, or other members of the ...

Acuity Eye Group

Back Office Technician

Torrance, CA · On-site

$23 - $25/hr

The Back Office Technician prepares patients for examination and assists other optical ... Ability to respond to common inquiries from customers, staff, vendors, or other members of the ...

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Back Office Customer Support information

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$19

$28

How much do back office customer support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for back office customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Back Office Customer Support jobs?

Cities with the most Back Office Customer Support job openings:

What states have the most Back Office Customer Support jobs?

States with the most job openings for Back Office Customer Support jobs include:

What are popular job titles related to Back Office Customer Support jobs?

For Back Office Customer Support jobs, the most frequently searched job titles are:

Infographic showing various Back Office Customer Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Medical Assistant - Back Office

Aiken, SC • On-site

Center for Primary Care
See more jobs at Center for Primary Careexternal

$14 - $17.75/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Description
Certified Medical Assistant - Back Office
Center for Primary Care
Who we are:
For over 30 years the Center for Primary Care (CPC) has cared for families in the CSRA by providing patients with the most convenient, accessible, and personal healthcare available. Our mission is to improve the health and wellbeing of the families we serve by providing compassionate and high-quality care in a joyful setting. The physicians, healthcare professionals, and support team at our 10 practices, plus laboratory, imaging, and corporate locations work to transform our mission into action.
What our employees say:
At Center for Primary Care, we understand that the work environment is as important as the hard work you do. Center for Primary Care is Great Place to Work Certified which means our employees share feedback on their work culture experiences and we listen and strive to create positive employee experiences centered on joy, trust, and belonging.
Learn more about CPC's culture and Great Place to Work Certification by clocking on the link below:
Working at Center for Primary Care | Great Place To Work®
Benefits for you and your family:
Coverage that cares for body, mind, and spirit.
Comprehensive benefits including no charge medical, lab, and imaging visits at Center for Primary Care locations.
A predictable work schedule that allows you to thrive both professionally and personally.
Mental Health Support Services and Resources.
Bonus Program.
Retirement plan with generous, 100% vested employer match plus profit sharing.
Paid Time Off including 6 weeks 100% Paid Parental Leave.
Employee Discount Programs.
Certified Medical Assistant - Back Office
The Certified Medical Assistant is responsible for supporting providers in the delivery of compassionate, high-quality, patient-centered care by performing clinical and administrative duties that promote health, wellbeing, and positive patient experiences. This role serves as an important member of the care team, fostering meaningful patient relationships, coordinating care, and contributing to a joyful, safe, and welcoming environment for patients, families, and coworkers.
Key Responsibilities:
Essential Functions
  • Deliver exceptional patient experiences by preparing patients for visits, obtaining and documenting clinical information, and ensuring each patient is treated with compassion, dignity, and respect.
  • Partner with physicians, advanced practice providers, and care team members to provide efficient, high-quality clinical care, assist with examinations and procedures, and maintain effective patient flow.
  • Perform clinical duties within certification and training requirements, including administering medications and immunizations, collecting specimens, conducting diagnostic testing, and reinforcing patient education and treatment plans.
  • Coordinate patient care activities, including referrals, diagnostic testing, follow-up appointments, and communication that supports continuity of care and improved health outcomes.
  • Maintain exam rooms, equipment, supplies, and documentation in compliance with infection prevention, safety, privacy, and regulatory requirements while supporting a positive and professional care environment.
  • Contribute to CPC's culture of joy, teamwork, accountability, and continuous improvement through active participation in training, quality initiatives, and organizational goals.

All essential functions must be performed. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functionsThe above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity.
Requirements
Qualifications for Success:
Education, License/Certification, and Experience Requirements.
Education: High School graduate or GED required.
Licensure/Certification: Registered MA, Certified MA, or current LPN required. Basic Life Support or be able to obtain within 6 months.
Experience: Minimum of one (1) year of Medical Office experience.
  • Knowledge of Electronic Medical Records
  • Ability to type
  • Ability to identify emergent medical situations
  • Demonstrate positive customer service skills
  • Ability to function in a fast-paced work environment, multi-tasking

Essential Skills:
  • Commitment to delivering compassionate, patient-centered care and creating positive experiences for patients, families, and coworkers.
  • Knowledge of medical terminology, clinical procedures, infection prevention practices, and standards applicable to a primary care environment.
  • Strong communication and interpersonal skills with the ability to build trust, demonstrate empathy, and work effectively with diverse patient populations and healthcare professionals.
  • Ability to accurately document information and effectively utilize electronic medical record (EMR) systems and other healthcare technology.
  • Ability to prioritize responsibilities, maintain attention to detail, exercise sound judgment, and adapt to a fast-paced clinical environment.
  • Demonstrated professionalism, reliability, teamwork, and commitment to confidentiality, compliance, and CPC's mission, values, and culture.

Additional Job Details:
Work Setting: On-site. Well-lit medical office environment
Job Type: Full-Time
Schedule: Monday, Tuesday, Wednesday 7:45AM to 5:00PM, Thursday 7:45AM to 6:00PM, and Friday 7:45AM to 1:00PM. These hours are approximate based on clinic needs. Ability to work flexible and extended hours, as needed.
Mental/Physical Requirements: Stooping, turning, bending, squatting, kneeling and the ability to lift up to 50 pounds; constant/repetitive standing; rehires normal, correctable vision and hearing.
Compensation: Market competitive base pay, commensurate with education and experience.

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