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Back Office Assistant Jobs in Rutherford, NJ (NOW HIRING)

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Back Office Assistant information

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How much do back office assistant jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for back office assistant in Rutherford, NJ is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $22.79 per hour, depending on experience, location, and employer.

What are some common challenges faced by Back Office Assistants, and how can they be managed effectively?

Back Office Assistants often handle a variety of administrative tasks, such as data entry, record keeping, and supporting multiple departments simultaneously. One common challenge is managing a high volume of repetitive tasks while maintaining accuracy and meeting tight deadlines. Staying organized, using digital tools to streamline workflow, and communicating proactively with other team members can help manage these challenges effectively. Additionally, regularly updating skills in office software and seeking feedback can improve both efficiency and job satisfaction.

What are the key skills and qualifications needed to thrive as a Back Office Assistant, and why are they important?

To excel as a Back Office Assistant, you need strong organizational abilities, attention to detail, and proficiency in basic administrative tasks, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, data entry systems, and document management tools is typically required. Effective communication, time management, and discretion are essential soft skills for efficiently handling sensitive information and supporting team operations. These skills ensure smooth office workflows, accurate record-keeping, and reliable support to front-line staff and management.

What are Back Office Assistants?

Back Office Assistants are administrative professionals who support the day-to-day operations of a business by handling tasks such as data entry, record keeping, document management, and internal communications. They typically work behind the scenes, ensuring that the front office and other departments run smoothly. Their responsibilities may also include scheduling, processing invoices, and maintaining databases. While they do not usually interact directly with customers, their work is essential for the efficient functioning of an organization.

How much is an office assistant's salary?

The salary for a Back Office Assistant typically ranges from $25,000 to $45,000 per year, depending on experience, location, and the industry. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Many roles also offer benefits such as health insurance and paid time off.

What job makes $10,000 a month without a degree?

A Back Office Assistant typically does not earn $10,000 a month without specialized skills or experience; such high earnings are uncommon in this role. Generally, high-paying jobs without a degree include roles in sales, real estate, or entrepreneurship, but these often require significant effort, skills, or certifications. Most high-income positions usually demand relevant experience or advanced training.

What is the difference between Back Office Assistant vs Data Entry Clerk?

AspectBack Office AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may prefer administrative or office certificationsHigh school diploma; basic computer skills
Work EnvironmentOffice setting, supporting administrative tasksOffice or remote, focusing on data input
Employer & Industry UsageBusinesses, healthcare, finance, retailVarious industries, including healthcare, finance, and government
Common Search & Comparison IntentUnderstanding administrative support rolesData management and input tasks

The Back Office Assistant and Data Entry Clerk roles both support administrative functions in office environments. While the Back Office Assistant handles a broader range of tasks such as document management and customer support, the Data Entry Clerk primarily focuses on inputting and maintaining data. Both roles require similar credentials and are used across various industries, but their core responsibilities differ in scope and focus.

What does a back office assistant do?

A back office assistant supports the administrative and operational functions of a company, handling tasks such as data entry, record keeping, document management, and coordinating communication between departments. They often use office software like spreadsheets and databases and may assist with billing, invoicing, or inventory management to ensure smooth business operations.

How to be an office assistant with no experience?

To become a back office assistant with no experience, focus on developing basic administrative skills such as data entry, organization, and communication. Gaining familiarity with office software like Microsoft Office or Google Workspace and volunteering for entry-level tasks can help build relevant experience and improve your chances of securing a position.
What cities near Rutherford, NJ are hiring for Back Office Assistant jobs? Cities near Rutherford, NJ with the most Back Office Assistant job openings:
Back Office Assistant jobs near you
Infographic showing various Back Office Assistant job openings in Rutherford, NJ as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $43,188 per year, or $20.8 per hour.
Back Office Client Service Manager

Back Office Client Service Manager

Bergen Logistics

North Bergen, NJ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

The Back Office Client Service Manager serves as the primary operational liaison between clients and Bergen Logistics' warehouse teams, office staff, and technical departments. This role goes beyond traditional client service; it requires active ownership of account operations, exception management, and cross-departmental coordination to ensure client logistics requirements are executed accurately, on time, and in compliance with retailer standards. The ideal candidate is highly organized, proactive, and capable of managing complex, high-volume accounts across multiple systems and stakeholders simultaneously.
Client & Account Management
  • Serve as the primary point of contact for assigned client accounts, maintaining proactive and responsive communication via email, phone, and scheduled meetings.
  • Monitor all accounts daily to ensure tasks are performed according to service standards and client expectations.
  • Address all escalated emails, urgent requests, and situations requiring senior-level intervention.
  • Conduct regular calls and periodic on-site meetings with clients to review service levels, operational performance, and upcoming needs.
  • Proactively communicate operational updates, new system enhancements, and service changes to clients.
  • Manage client onboarding, catalog setup, and ongoing account configuration as needed.
Order Management & Fulfillment
  • Cross-check, validate, and move EDI orders into production in the order management system; ensure accuracy of all order data before fulfillment.
  • Create and manage production orders, ASNs, and receiving records in the order management system.
  • Enter and manage line sheets, UPC numbers, and catalog upload sheets (GXS/Intertrade and equivalent platforms).
  • Submit orders and assignments for Factor approval (e.g., Hilldun) and manage the approval workflow.
  • Ensure all orders are entered, released, and shipped within required timeframes and SLAs.
  • Proactively follow up with warehouse teams for updates on inbound receiving, outbound shipments, and order status.
  • Monitor aging orders, held orders, cancellations, and at-risk shipments; take corrective action as needed.
  • Prepare and manage international shipping documentation as required.
Operational Exception Management
  • Investigate and resolve shipment, inventory, EDI, and routing discrepancies in a timely manner.
  • Manage operational escalations between warehouse operations, clients, carriers, and internal departments.
  • Monitor for service failures and implement corrective actions to prevent recurrence.
  • Coordinate urgent and same-day requests across warehouse, transportation, and client teams.
  • Review and manage chargebacks, vendor compliance violations, and retailer penalty risks; escalate as appropriate.
  • Identify root causes of recurring issues and work with internal stakeholders to drive process improvements.
Financial & Billing
  • Prepare and process client invoices accurately and in accordance with billing schedules.
  • Manage credit memos, RAs (return authorizations), and credit card transactions.
  • Coordinate factor submissions and assignments; ensure timely approvals and documentation.
  • Review and flag billing discrepancies; communicate with clients and internal billing teams for resolution.
Reporting & Communication
  • Generate and distribute operational reports to clients, sales teams, and internal management as needed.
  • Maintain accurate and up-to-date account records across all relevant systems.
  • Communicate service level performance, open issues, and operational risks clearly and proactively.
  • Document and escalate systemic issues that impact account health or client satisfaction.
Team Leadership & Support
  • Provide leadership and day-to-day guidance to Back Office Assistants and junior team members.
  • Assist with workload balancing and ensure continuity of account management during high-volume periods.
  • Train new and existing team members on systems, processes, and client-specific requirements.
  • Review and quality-check work completed by assistants to ensure accuracy and compliance with standards.
  • Perform other duties and functions as assigned by management.

This job posting outlines the key responsibilities and requirements of the position and is not intended to be all-inclusive. Additional duties and responsibilities may be assigned at the company's discretion.
Requirements
  • Minimum 3 years of experience in the apparel industry or a related field; 3PL experience is a strong plus.
  • Demonstrated understanding of vendor compliance requirements, routing guides, and retailer standards.
  • Experience managing wholesale accounts, including department stores, boutiques, and e-commerce retailers.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel) with strong data entry and reporting skills.
  • Experience with ERP/order management systems such as RLM, Apparel Magic, AP21, or Zedonk.
  • Familiarity with EDI platforms, shipping portals, and logistics management systems.
  • Knowledge of or exposure to platforms such as Shopify, SPS Commerce, NuORDER, or equivalent systems is a plus.
  • Aligned with Bergen's core values: investing in people, creating a safe environment, treating others with respect, working collaboratively, demonstrating trust, showing passion for clients, communicating effectively, and holding oneself and others accountable.

Benefits
We provide a competitive benefits package including:
  • Medical, dental, vision, ancillary benefits
  • Flexible spending and dependent care accounts
  • 401(k) match
  • PTO, Sick time, paid holidays
  • Company-paid Employee Assistance Program (EAP)

The expected hourly rate for this position is $28/hr - $30/hr
*Bergen Logistics, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. Bergen Logistics may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
*We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, civil union status, domestic partnership status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

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