Manager-in-Training (M.I.T.) REPORTING TO: District Manager / Market Manager EMPLOYMENT ... Hire the best associates in the area. b. Develop a superior team. i. Ensure all associates have ...
Manager-in-Training (M.I.T.) REPORTING TO: District Manager / Market Manager EMPLOYMENT ... Hire the best associates in the area. b. Develop a superior team. i. Ensure all associates have ...
Manager-in-Training (M.I.T.) REPORTING TO: District Manager / Market Manager EMPLOYMENT ... Hire the best associates in the area. b. Develop a superior team. i. Ensure all associates have ...
Manager-in-Training (M.I.T.) REPORTING TO: District Manager / Market Manager EMPLOYMENT ... Hire the best associates in the area. b. Develop a superior team. i. Ensure all associates have ...
B M Store information
What are the key skills and qualifications needed to thrive as a B&M Store Associate, and why are they important?
To thrive as a B&M Store Associate, you need strong customer service skills, basic math proficiency, and retail experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, stock management tools, and basic inventory software is typically required. Excellent communication, teamwork, and adaptability help you stand out in a busy retail environment. These skills ensure efficient store operations, customer satisfaction, and the ability to handle varied tasks in a fast-paced setting.
What are some common challenges faced by retail team members at B&M Store, and how can they be managed?
Retail team members at B&M Store often encounter challenges such as handling high customer volumes during peak times, maintaining well-organized shelves, and adapting to fast-paced changes in promotions or stock. Effective communication with team members and clear delegation of tasks help manage these demands. Additionally, utilizing training resources and staying updated on store policies can make it easier to respond to customer inquiries and contribute to a positive team environment.
What are B M Store jobs?
B M Store jobs refer to employment opportunities at B&M, a UK-based discount retailer offering a wide range of products, including groceries, home goods, toys, and more. Job roles at B&M Stores include positions such as store assistants, supervisors, managers, warehouse staff, and support roles in areas like logistics and administration. These roles focus on providing excellent customer service, maintaining store standards, stocking shelves, and supporting the overall operation of the store. Working at B&M can offer flexible hours, opportunities for advancement, and a fast-paced retail environment.
What is the difference between B M Store vs Cashier?
| Aspect | B M Store | Cashier |
|---|---|---|
| Required Credentials | High school diploma or equivalent; retail experience | High school diploma or equivalent; basic math skills |
| Work Environment | Retail store, customer service focus | Retail or grocery store, customer interaction |
| Employer & Industry Usage | Retail chains, department stores | Supermarkets, retail outlets |
| Common Search & Comparison | Customer service, sales, store operations | Point of sale, customer transactions |
The main difference between B M Store and Cashier roles lies in scope. B M Store positions often involve broader responsibilities like sales, inventory management, and customer service, while Cashiers primarily handle transactions at the point of sale. Both roles require similar credentials and are found in retail environments, but B M Store staff typically have a wider range of duties.
What are popular job titles related to B M Store jobs in Rutland, VT? For B M Store jobs in Rutland, VT, the most frequently searched job titles are:
What job categories do people searching B M Store jobs in Rutland, VT look for? The top searched job categories for B M Store jobs in Rutland, VT are:
What cities near Rutland, VT are hiring for B M Store jobs? Cities near Rutland, VT with the most B M Store job openings:
Full-time
Posted 10 days ago
Job description
TITLE: Manager-in-Training (M.I.T.)
REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt
GENERAL SUMMARY:
The Manager-in-Training (M.I.T.) lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to be prepared to lead a team to ensure effective operation in serving customers at their location. The M.I.T. ensures that the team operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations. The M.I.T. will deliver an exceptional customer experience and results through helping the team achieve execution of VIP programs and standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Learn the VIP way of building an Extraordinary Team that delivers a different and better customer experience to every customer.
2. Learn VIP's processes and be prepared to successfully execute the essential duties and responsibilities listed below
a. Hire the best associates in the area.
b. Develop a superior team.
i. Ensure all associates have taken and passed all their required LMS training.
ii. Have all associates complete any and all relevant vendor training.
iii. Make sure all associates are T.I.A basic automotive service certified.
iv. Career path with associates during structured associates coaching sessions.
v. Sign up associates and provide study material for any applicable ASE certifications.
c. Proper scheduling of the team to make sure they can meet our customers' needs all hours of operation.
d. Effectively communicate with the team throughout the day, daily huddles, and bi-monthly store meetings.
e. Monitor e-mail throughout the day for customer appointments and communication.
f. Train, support and deliver the 5 for 5 process to educate our customers about their vehicle's conditions and partnering with them on any necessary solutions.
g. Control the dispatching and assignment of work orders to technicians using the guideline of the first available technician that can perform the work properly should receive the work order.
h. Attend off site meetings and training sessions as needed. Typically, several times per year.
3. Facility and Equipment Maintenance
• Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances.
• Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer's needs.
• Manages daily preparation of location, service desk, and equipment prior to start of business each day and the recovery and securing of location and unclaimed customer vehicles at close of each business day.
• Ensures appropriate steps are taken to maintain a clean service department throughout the business day.
• Inspects customer waiting area and parking lot for cleanliness each day prior to opening for business.
• Any facility or equipment issues should be entered into the facility or equipment database.
4. Procedural Compliance
• Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
5. Additional Responsibilities (Performs other functions as required.)
• Communicates with other levels of management as needed to ensure compliance with service standards and company policies.
• Serves as policy administrator in assigned location.
PERFORMANCE MEASURMENT:
• The M.I.T. supports the Service Manager to help the team achieve all targeted levels of performance as outlined by leadership through various daily, weekly, and monthly reports.
STANDARD MANAGEMENT WORK WEEK:
• SCHEDULE: The standard expectation is 5-day work and minimum 50 hours per week.
• ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team.
REQUIRED QUALIFICATIONS:
1. Knowledge, Skills, and Abilities
• Strong people management and leadership skills, motivational, supportive, assertive, and decisive
• Excellent verbal and written communication
• Sound business sense, with the ability to analyze, prioritize, identify, and implement solutions
• Strong organization and time management skills
• A comprehensive understanding of automotive servicing and the industry
2. Minimum Educational and/or Experience Level
• Two years related experience in automotive service management
• Completion of two-year college or technical school program recommended
• Or an equivalent combination of education and experience
3. Proven results Certificates, Licenses, and/or Registrations
• Current, valid driver's license issued in state of residence
• Equipment Safety Certification
• ASE Certification C1- Service Consultant required
• ASE Certification P2 - Parts Specialist recommended
• ASE Certification G1 - Maintenance and light repair recommended
• State Inspection License Required (where applicable)
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Work Environment
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the M.I.T. job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.
Essential Physical Activity Requirements
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
Sitting
Reaching
Standing
Pushing / Pulling
Walking
Climbing
Kneeling
Crawling
Essential Weightlifting/Force Exertion Requirements
Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
More than 21 lbs.
Up to 20lbs.
Essential Vision Requirements
ACKNOWLEDGEMENT:
Supervisor Date Associate Date
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities.
REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt
GENERAL SUMMARY:
The Manager-in-Training (M.I.T.) lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to be prepared to lead a team to ensure effective operation in serving customers at their location. The M.I.T. ensures that the team operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations. The M.I.T. will deliver an exceptional customer experience and results through helping the team achieve execution of VIP programs and standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Learn the VIP way of building an Extraordinary Team that delivers a different and better customer experience to every customer.
2. Learn VIP's processes and be prepared to successfully execute the essential duties and responsibilities listed below
a. Hire the best associates in the area.
b. Develop a superior team.
i. Ensure all associates have taken and passed all their required LMS training.
ii. Have all associates complete any and all relevant vendor training.
iii. Make sure all associates are T.I.A basic automotive service certified.
iv. Career path with associates during structured associates coaching sessions.
v. Sign up associates and provide study material for any applicable ASE certifications.
c. Proper scheduling of the team to make sure they can meet our customers' needs all hours of operation.
d. Effectively communicate with the team throughout the day, daily huddles, and bi-monthly store meetings.
e. Monitor e-mail throughout the day for customer appointments and communication.
f. Train, support and deliver the 5 for 5 process to educate our customers about their vehicle's conditions and partnering with them on any necessary solutions.
g. Control the dispatching and assignment of work orders to technicians using the guideline of the first available technician that can perform the work properly should receive the work order.
h. Attend off site meetings and training sessions as needed. Typically, several times per year.
3. Facility and Equipment Maintenance
• Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances.
• Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer's needs.
• Manages daily preparation of location, service desk, and equipment prior to start of business each day and the recovery and securing of location and unclaimed customer vehicles at close of each business day.
• Ensures appropriate steps are taken to maintain a clean service department throughout the business day.
• Inspects customer waiting area and parking lot for cleanliness each day prior to opening for business.
• Any facility or equipment issues should be entered into the facility or equipment database.
4. Procedural Compliance
• Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
5. Additional Responsibilities (Performs other functions as required.)
• Communicates with other levels of management as needed to ensure compliance with service standards and company policies.
• Serves as policy administrator in assigned location.
PERFORMANCE MEASURMENT:
• The M.I.T. supports the Service Manager to help the team achieve all targeted levels of performance as outlined by leadership through various daily, weekly, and monthly reports.
STANDARD MANAGEMENT WORK WEEK:
• SCHEDULE: The standard expectation is 5-day work and minimum 50 hours per week.
• ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team.
REQUIRED QUALIFICATIONS:
1. Knowledge, Skills, and Abilities
• Strong people management and leadership skills, motivational, supportive, assertive, and decisive
• Excellent verbal and written communication
• Sound business sense, with the ability to analyze, prioritize, identify, and implement solutions
• Strong organization and time management skills
• A comprehensive understanding of automotive servicing and the industry
2. Minimum Educational and/or Experience Level
• Two years related experience in automotive service management
• Completion of two-year college or technical school program recommended
• Or an equivalent combination of education and experience
3. Proven results Certificates, Licenses, and/or Registrations
• Current, valid driver's license issued in state of residence
• Equipment Safety Certification
• ASE Certification C1- Service Consultant required
• ASE Certification P2 - Parts Specialist recommended
• ASE Certification G1 - Maintenance and light repair recommended
• State Inspection License Required (where applicable)
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Work Environment
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the M.I.T. job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.
Essential Physical Activity Requirements
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
Sitting
Reaching
Standing
Pushing / Pulling
Walking
Climbing
Kneeling
Crawling
Essential Weightlifting/Force Exertion Requirements
Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
More than 21 lbs.
Up to 20lbs.
Essential Vision Requirements
- Close vision (clear vision at 20 inches or less)
- Distance Vision (clear vision at 20 feet or more)
- Color Vision (ability to identify and distinguish colors)
- Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
- Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
- Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
ACKNOWLEDGEMENT:
Supervisor Date Associate Date
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities.