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Aws Support Jobs in Texas (NOW HIRING)

Amazon

Data Engineer, Marketplace

Austin, TX

$113K - $136K/yr

The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are ...

Amazon

Data Engineer, Marketplace

Austin, TX

$113K - $136K/yr

The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are ...

Northern Base

AWS Developer

San Antonio, TX · On-site

Decision support & insights generation * Stakeholder communication Roles & Responsibilities 1. Hands-on experience on all AWS Platform - AWS Agent core, Bedrock, Golang and Python 2. Customer ...

Veracity Software Pvt. Ltd.

AWS Architect

San Antonio, TX · On-site

$58.50 - $76.75/hr

... technical support while staying updated with AWS services and best practices. Responsibilities : • To adhere to quality standards, regulatory requirements and company policies • To ensure ...

TEKFORTUNE INC

AWS Architect

Plano, TX · On-site

$62.25 - $81.75/hr

They are seeking an AWS Architect to support project demands with a focus on application development and AWS technologies. Responsibilities : • This is the requirement for the AWS Architect with ...

Kaleidoscope Innovation, Inc.

AWS Architect

Austin, TX · On-site

$150 - $200/hr

Position Summary We are seeking an experienced AWS Architect to support our Quality Center of Excellence (COE). This role will focus on designing scalable AWS cloud solutions, supporting ...

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How much do aws support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for aws support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is an AWS Support?

An AWS Support job involves assisting customers in troubleshooting and resolving technical issues related to Amazon Web Services (AWS) products. Professionals in this role provide guidance on best practices, security, architecture, and performance optimization. They often work with a range of AWS services, identifying and solving problems while ensuring customer satisfaction. AWS Support roles may vary from technical support engineers to cloud support associates, depending on the level of expertise and responsibilities.

What kind of problems do AWS Support professionals typically handle on a daily basis?

AWS Support professionals regularly troubleshoot issues related to cloud infrastructure, such as server outages, configuration errors, and connectivity problems. They assist customers with managing AWS resources, optimizing cloud performance, implementing security best practices, and resolving account or billing inquiries. The role often involves working with other IT teams to address more complex incidents or deploy solutions, requiring adaptability and a service-oriented mindset. Daily responsibilities also include documenting solutions, following up on open tickets, and staying informed of new AWS features or updates.

What are the key skills and qualifications needed to thrive in the AWS Support position, and why are they important?

To thrive as an AWS Support professional, you need strong knowledge of Amazon Web Services platforms, cloud computing concepts, and troubleshooting skills, often backed by a degree in information technology or a related field. Familiarity with AWS services, cloud monitoring tools, ticketing systems, and certifications like AWS Certified Solutions Architect or AWS Certified SysOps Administrator are commonly required. Excellent communication, problem-solving abilities, and patience help in effectively assisting clients and collaborating with technical teams. These skills are crucial to resolve issues swiftly, maintain cloud environment reliability, and deliver a positive customer experience.

Are AWS support jobs still in demand?

AWS Support jobs remain in high demand due to the continued growth of cloud computing and the widespread adoption of Amazon Web Services. These roles often require technical skills, certifications like AWS Certified Support, and problem-solving abilities, making them a stable career option in the tech industry.

What are popular job titles related to Aws Support jobs in Texas?

For Aws Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Aws Support jobs in Texas look for?

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Aws Support jobs near you
Infographic showing various Aws Support job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,476 per year, or $24.3 per hour.

Technical Account Manager, Enterprise Support

Amazon

Dallas, TX • On-site

Full-time

Posted 21 days ago

Key responsibilities

  • Support higher education customers, including universities, medical centers, and research departments.

  • Work with engineering and service teams to see customer issues through to resolution and provide strategic technical guidance.

  • Proactively help customers plan and build solutions using AWS services to ensure operational health and resilience.

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,157 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS

AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.
The TAM role is not directly hands on keyboard within the customer's environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy and resilient

The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!
Key job responsibilities
This TAM will be supporting Higher Education customers

This includes Universities and their associated Medical Centers and Research departments.
About the team
Why AWS. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance:
Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment

We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth:
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.

What Amazon employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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