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Aws L2 Support Jobs (NOW HIRING)

Scalence L.L.C.

TWS Platform Engineer

Minneapolis, MN · On-site

... in AWS • DB2 migration • Managed TWS Platform Support - L1/L2 support resources • Advanced Administration including designing new solutions, performance tuning, building test cases ...

L2 Cyber Solutions

FinOps Engineer/Analyst

Greenbelt, MD · Hybrid

$160K - $220K/yr

L2 Cyber Solutions is seeking a consultant-level FinOps Engineer/Analyst to support the Office of ... The ideal candidate brings a sophisticated blend of hands-on AWS implementation expertise and a ...

L2 Cyber Solutions

FinOps Engineer/Analyst

Greenbelt, MD · On-site

$160K - $220K/yr

L2 Cyber Solutions is seeking a consultant-level FinOps Engineer/Analyst to support the Office of ... The ideal candidate brings a sophisticated blend of hands-on AWS implementation expertise and a ...

L2 Cyber Solutions

FinOps Engineer/Analyst

Greenbelt, MD · On-site

$160K - $220K/yr

L2 Cyber Solutions is seeking a consultant-level FinOps Engineer/Analyst to support the Office of ... The ideal candidate brings a sophisticated blend of hands-on AWS implementation expertise and a ...

L2 Cyber Solutions

FinOps Engineer/Analyst

Greenbelt, MD · On-site

$160K - $220K/yr

L2 Cyber Solutions is seeking a consultant-level FinOps Engineer/Analyst to support the Office of ... The ideal candidate brings a sophisticated blend of hands-on AWS implementation expertise and a ...

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Aws L2 Support information

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$37.5K

$79K

$119.5K

How much do aws l2 support jobs pay per year?

As of Sep 13, 2026, the average yearly pay for aws l2 support in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is an AWS L2 Support?

AWS L2 Support engineers are IT professionals who provide intermediate-level technical support for Amazon Web Services (AWS) products and services. They handle more complex issues that cannot be resolved by Level 1 support, such as advanced troubleshooting, configuration, and performance optimization. L2 engineers often work directly with customers and collaborate with L3 engineers or AWS service teams for deeper technical challenges. Their goal is to ensure customer environments run smoothly, resolve incidents efficiently, and maintain high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as an AWS L2 Support?

To excel as an AWS L2 Support Engineer, you need a strong understanding of AWS cloud services, networking concepts, troubleshooting methodologies, and typically a degree in computer science or a related field. Familiarity with AWS management tools, ticketing systems, and certifications like AWS Certified Solutions Architect or SysOps Administrator is highly valuable. Excellent problem-solving skills, effective communication, and the ability to remain calm under pressure help you stand out in this customer-facing role. These skills ensure prompt resolution of technical issues, high customer satisfaction, and reliable cloud infrastructure operations.

What are some typical challenges faced by AWS L2 Support, and how are these addressed within the team?

AWS L2 Support engineers often encounter complex technical issues that require in-depth troubleshooting and quick resolution to maintain service uptime. A common challenge is balancing multiple high-priority incidents while ensuring clear communication with stakeholders. To address this, teams typically follow structured escalation procedures, utilize collaborative tools for knowledge sharing, and participate in regular training sessions to stay updated on new AWS services. Additionally, peer support and mentorship within the team play a crucial role in overcoming particularly challenging cases.

What are popular job titles related to Aws L2 Support jobs?

For Aws L2 Support jobs, the most frequently searched job titles are:

Infographic showing various Aws L2 Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Production Support Engineer :: Houston,TX :: Contract/Fulltime

Houston, TX • On-site

American Tech Vision Solutions LLC
IT Services • 11 - 50 employees
Learn more about American Tech Vision Solutions LLCexternal

$40 - $52.25/hr

Other

Re-posted 16 days ago

Job description

HI
Production Support Engineer
Location :: Houston,TX
Duration :: Contract/Fulltime

We are seeking a highly skilled Production Support Engineer with expertise in Python, .NET, and SQL to support retail energy acquisitions and business operations. This role involves troubleshooting, monitoring, and supporting production environments for energy acquisitions, ensuring smooth integration and operations for newly acquired customer portfolios. The ideal candidate should have experience in the retail energy sector, handling data pipelines, application troubleshooting, and production incidents.

Key Responsibilities:

1. Production Support & Troubleshooting:

Provide L1/L2 support for energy acquisition applications and processes.

Monitor and troubleshoot issues in production environments to minimize downtime.

Perform root cause analysis (RCA) and issue resolution for system failures or performance degradation.

Work closely with cross-functional teams (IT, business, and third-party vendors) to resolve incidents.

2. Retail Energy Acquisitions & Data Processing:

Support acquisition processes by ensuring smooth customer transitions post-mergers/acquisitions.

Validate and troubleshoot customer enrollment, billing, and contract migration issues.

Work with large energy market datasets and assist in data integrity checks.

3. Application & Database Support:

Maintain and troubleshoot applications developed in .NET and Python.

Optimize SQL queries, stored procedures, and database performance for production systems.

Ensure data integrity and perform ETL debugging for market transactions.

4. Process Automation & Monitoring:

Develop scripts in Python/.NET to automate monitoring and alerting for key systems.

Implement batch job monitoring and workflow automation.

Work on log analysis and debugging tools for faster issue identification.

5. Documentation & Compliance:

Maintain detailed incident reports, troubleshooting steps, and SOPs.

Document system enhancements and suggest process improvements for operational efficiency.

Required Skills & Qualifications:

Technical Skills:

Programming Languages: Python & .NET (C# or VB.NET).

Database Management: Strong SQL experience (MS SQL Server).

Scripting & Automation: PowerShell, Bash, or equivalent for production tasks.

ETL & Data Pipelines: Experience handling large datasets, data transformations, and API integrations.

Industry Experience:

Retail Energy / Utilities domain experience is required.

  1. AWS QuickSight expertise
  2. React, JS, AWS, and experience with DBs like Redshift and SQL Server

Apply