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Aws Connect Developer Jobs (NOW HIRING)

One Park Financial

AWS Connect Engineer

Plano, TX · On-site

About the Role We're looking for a hands-on Amazon Connect Engineer who can turn complex customer-service requirements into secure, scalable, AI-powered contact-center solutions on AWS. You will own ...

One Park Financial

AWS Connect Engineer

Plano, TX · On-site

$125 - $150/hr

About the Role We're looking for a hands-on Amazon Connect Engineer who can turn complex customer-service requirements into secure, scalable, AI-powered contact-center solutions on AWS. You will own ...

Northern Base

AWS Developer

San Antonio, TX · On-site

AWS Developer Must Have Technical/Functional Skills Technical ... AWS Connect, * AWS Bedrock, * Golang, Lamda, * AWS - EKS, IAM, S3 and * Cloud Watch, AWS LEX ...

Avanciers LLC

Amazon Connect Developer

Richardson, TX · On-site

Amazon Connect Developer We are seeking an experienced Amazon Connect Developer to design, develop ... Integrate Amazon Connect with Amazon Lex, AWS Lambda, Bedrock, APIs, and other AWS services

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How much do aws connect developer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for aws connect developer in the United States is $54.05, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $64.42 per hour, depending on experience, location, and employer.

What is an AWS Connect Developer?

An AWS Connect Developer is a software engineer or IT professional who specializes in designing, developing, and maintaining contact center solutions using Amazon Connect, a cloud-based contact center service offered by AWS. They are responsible for integrating Amazon Connect with other AWS services, customizing customer experience flows, and developing tools or applications that enhance communication, reporting, and automation. AWS Connect Developers often work with technologies such as Lambda, Lex, S3, and DynamoDB to build scalable and efficient customer support systems.

What are the key skills and qualifications needed to thrive as an AWS Connect Developer?

To thrive as an AWS Connect Developer, you need expertise in cloud computing, contact center technologies, and programming languages such as JavaScript or Python, often supported by a degree in computer science or related fields. Familiarity with AWS services (like Lambda, S3, and DynamoDB), AWS Connect APIs, and relevant AWS certifications (such as AWS Certified Developer – Associate) is typically required. Strong problem-solving skills, effective communication, and the ability to collaborate with cross-functional teams set outstanding developers apart. These skills and qualifications are crucial for designing, implementing, and optimizing scalable, secure, and efficient contact center solutions in dynamic environments.

What are some common challenges faced by AWS Connect Developers when integrating contact flows with external systems?

AWS Connect Developers often encounter challenges when integrating contact flows with external CRMs or databases, such as ensuring secure data transfer, managing API rate limits, and handling real-time data synchronization. It's also important to maintain seamless user experiences while troubleshooting latency or connectivity issues. Collaborating closely with network engineers and system administrators can help resolve integration roadblocks and ensure a smooth customer journey.
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Aws Connect Developer jobs near you
Infographic showing various Aws Connect Developer job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 27% Part Time, and 8% Contract. Highlights an 69% Physical, 2% Hybrid, and 29% Remote job distribution, with an average salary of $112,422 per year, or $54 per hour.

AWS Connect Specialist

Washington, DC • On-site

AHU Technologies, Inc.
IT Services • 11 - 50 employees
Learn more about AHU Technologies, Inc.external

$81 - $90/hr

Full-time

Re-posted 6 days ago

Key responsibilities

  • Design, document, and implement contact flows using AWS Connect to ensure optimal call routing and develop chatbots and conversational AI for automated customer interactions.

  • Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles, and ensure all KPI metrics are collected and available through dashboards and reports.

  • Set up and manage outbound voice campaigns and customer surveys, and design and implement integrations between AWS Connect and other systems using AWS Lambda and related services.

Job description

TITLE: AWS Connect Specialist
LOCATION: Washington, DC/ Hybrid
Employment type: Contract w2/1099/C2C
MINIMUM EDUCATION: Bachelor's degree in IT, related field, or equivalent experience
REQUIRED EXPERIENCE: 6 years
INTERVIEWS: Webcam Only
Job Description:
The client is looking for a person who has a 5+ years of experience as a AWS Connect Specialist.
Employment type: Contract w2/1099/C2C
Responsibilities:
Working closely with the Office of the Chief Financial Officer (OCFO) and other District government stakeholders. The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment with business objectives.
Key Responsibilities:
1) Design and Configuration:
  • Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing based on business requirements.
  • Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions within Connect contact flows.
  • Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles.

2) Metrics and Reporting:
  • Ensure all metrics required for Key Performance Indicator (KPI) management are collected and available within AWS Connect.
  • Configure and maintain custom dashboards and reports in Amazon Connect and Amazon QuickSight for business units to monitor team performance.
  • Regularly review usage data from Amazon Connect's cloud monitoring tools, such as Amazon CloudWatch, and report findings to the supervisor.

3) Outbound Campaigns and Surveys:
  • Set up and manage outbound voice campaigns and customer surveys using Amazon Connect Outbound Campaigns and Contact Flows.
  • Ensure campaigns comply with relevant regulations, including managing caller ID settings, call times, and contact attempts.

4) Integration and Optimization:
  • Design and implement integrations between AWS Connect and other systems, including CRMs, using AWS Lambda and other AWS services.
  • Continuously review and enhance designs based on feedback to improve operational efficiency, reliability, and availability of the contact center.

5) Security and Compliance:
  • Collaborate with security staff and supervisors to document and implement processes and procedures that ensure AWS Connect comply with District, OCIO, and relevant security controls.
  • Apply appropriate change control and configuration management processes for all modifications to the production environment.

6) Troubleshooting and Support:
  • Identify and resolve technical issues related to the AWS Connect environment, providing timely updates to the supervisor.
  • Implement system revisions to maintain and improve overall performance.

Skills:
  • Hands on experience w/ Amazon Connect CCaaS , not AWS infrastructure. Required
  • Hands on AWS CI/CD experience to deploy code and customize AWS connect services. Required
  • Hands-on experience with Amazon Connect and other AWS cloud services is essential. Required 3 Years
  • Scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities. Required
  • Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration. Required 3 Years
  • In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management. Required
  • Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management. Required
  • Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3. Required
  • Workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem. Required
  • Bachelor's degree in Computer Science, Information Technology Engineering or a related field; The equivalent combination of education and experience. Required
  • AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform. Highly desired

Flexible work from home options available.
Compensation: $81.00 - $90.00 per hour
About Us
AHU Technologies INCis an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

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